The lady that assisted me on Sunday August 23, 2026 was professional, respectful, and extremely knowledgeable of her jobs. She should be cited as employee of the year since she is capable of performing multiple tasks while still serving customers in a professional and compassionate manner.
LUCILLE P | Primeras impresionesSelf Storage Units in Washington, DC, 20002
U-Haul Moving & Storage en Bladensburg
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Cómo funcionan los comentarios de U-HaulMr Everett and staff was very professional,kind, courteous and working as efficiently as possible even when their computers crashed. Some customers tried to be hostile and Mr Everett handled it professionally. Give these people a raise and recognition. Thank you until next time.
renee t | Experiencia generalVery knowledgeable and courteous team operating the site
JEFFREY D | Primeras impresionesEveret was great and needs to be promoted to regional. Everet was able to assist in my dire need of help when the U-Haul location in SW assigned me a storage unit that’s was inaccessible and the location didn’t have any other storage options to offer. The SW location then told me to find another storage and refused to provide assistance.
JAMAL J | Primeras impresionesGreat customer, friendly service
MARTINIQUE W | Primeras impresionesI stood there 20 minutes before someone acknowledge me. It was only 1 other customer but they had 2 front desk people. By the time they finally acknowledged me I was frustrated .
Nyesha E | Primeras impresionesGreat staff, super friendly and helpful!
Tim K | Experiencia generalMy entire experience was wonderful. Everything worked perfectly from the time I picked up the truck until the time I loaded my possessions in the storage facility. Marcellla Jones was extremely helpful in ensuring that I got the right equipment for my move. Amber Hicks was extremely graceful and respectful in ensuring that my possessions were stored properly. This was a hectic day and it could have been very stressful but because of the professionalism, kindness and can do attitude of the entire staff the day ended peaceful and joyful!
LUCILLE P | Primeras impresionesI was working with an employee who had not yet done a storage unit rental so we needed the manager's assistance, there were some technical difficulties uploading my ID , but I had the time to spare and patience for us to work through the process. I thoroughly enjoyed the managers and employees personalities and had an excellent experience!
Tim K | Primeras impresionesThe proffesionalism and kindness of the staff varied based on their mood. Getting started was a nightmare yet pressed for time I stayed there. The storage units there are the back halves of older 10ft trucks placed side by side. Being kept outside I should have been able to have 24 access. I am sure the manager tried her best but this location was the location for extra trucks. There is no customer parking available yet they managed to fill every inch with a truck. First few times I had to request to have a truck removed from infront of my storage unit. After that, they avoided parking one infront of my unit. I made it a point to have everyting out within my 30 days. I refused to pay close to $200.00 a month with the service and inconvenience I was put thru. My leaving seemed to have made everyone happy including myself. Again, I am sure the manager did her best. The individual that opened my account was the worst. She showed no signs of wanting to help me. But had no issues helping others that came in after me. I wanted to F******** scream. The guys at this location seemed much more accomidating, friendlier, and very helpful I wish I had gotten names. Not that it matters I hope to never have to go back there again.
ANIBAL O | Experiencia generalExcellent Service from everyone. Thank God for Chris Parker.
LAZELLE C | Experiencia general