Unfortunately we’re stagers and need a climate controlled unit and lights.
twogirls o | Overall ExperienceSelf Storage Units in Newmarket, ON, L3Y8T3
U-Haul Moving & Storage en Newmarket
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- 4.5 es la calificación promedio de clientes
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Super easy and with no money down for a month it made a sticky situation a whole lot easyer to get my valuables under lock and key Thank-you, U-Haul saved the day
Adam M | First ImpressionsThe front office gentleman at Newmarket office was very friendly and helpful.
JANAKA P | First ImpressionsGreat experience overall. A minor annoyance was that each time I signed in at the keypad prior to accessing my unit the alarm went off when opening the door. It was quickly shut off by the office but it left me wondering what would happen if I was trying to access after hours.
Dan P | Overall ExperienceI only rented here for a month because I was harassed the whole I was renting here. My first 3 weeks were fine then out of no where there was an apparently a bunch of issues they had with me that they never brought to my attention. Added I’m 30 weeks pregnant. I have rented here in the past and never had a issue so when I went to looking for someone to rent from again I retuned here and was very disappointed and completely turned off from the whole experience altogether. The costumer service was awful when the end of the month came up I asked if we were going to continue to have issues and they ensured me we weren’t then locked me outta my unit after I paid and told me I would not have access to my things or get my money back they ended up calling the police where I was thankful that the cops sided with me and told them to issue a refund and to give me access to my unit to clear my things out anyways I took my business else where but I was still very disappointed about the whole situation and added it was stress I did not need especially pregnant. Could probably do better next time U Haul especially better employees with better customer service skills it’s also really sad that it was grown adults acting like children and the young adults that worked at this location did better then the much older adults.
Chrystal M | Overall ExperienceTy
Edward V | First ImpressionsAmazing caring hard working service. Thank you
Jennifer M | Overall ExperienceThe man that helped us was really friendly and helpful. He was considerate of our long drive and move across Canada and was eager to help us have a great experience.
Chrystal J | First ImpressionsVehicles were constantly blocking aisles, so at time we were unable to access unit. Vehicles blocking access code pad, so unable turn off alarm at unit. When alarm did go off, no one EVER bothered to even check on our unit. We were told security gate was going to be fixed--that never happened. Access code pad was eventually damaged, so instead of fixing, was taken out and never repaired. Constant water/ice around entrance to unit. Very poor security, maintenance, and access. Not a great choice for a business. Seems like UHaul would rather prioritize their daily rentals, rather than their ongoing monthly customers.
Andrew V | Overall ExperienceWould have liked the same size truck paid just about the same in gas as rentL of truck was not impressed of thata
Roxanne S | First ImpressionsThe unit is very dark
SANDRA P | Online Move InOverall the facility is really great, however when we moved out, we did discover mice droppings on our belongings at the back of the unit.
Jonathan H | Overall ExperienceFront staff friendly & knowledgeable.
Tracy S | Overall Experience