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Jackie C | Overall ExperienceSelf Storage Units in Newmarket, ON, L3Y8T3
U-Haul Moving & Storage en Newmarket
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- 4.5 es la calificación promedio de clientes
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No apologies or resolutions for an error made by your system. I was apparently double booked then given a smaller and unit that was not at all what I needed to fit my needs . Also even after calling the day before no one mentioned that they double booked . Upon arrival I was told with no apologies or care as to how this was a major inconvenience that caused all plans for that day to be changed in fact cancelled then I requested 24 hr access which was granted but then after finally getting to my unit after all plans had to be rearranged we were not able to get in not the unit . I am furious because we lost 3 days and money on gas and time which had us sitting g in our vehicles overnight waiting for someone to come fix it .
VASILIKI V | First ImpressionsWould you recommend this U-Haul storage facility to a friend? never
Soroush M | First ImpressionsI'll recommend uhaul to anyone. they're the best ! there staff are very nice and understanding and above all , their manager is a very sweet soul ❤️ 😊.
varba s | First ImpressionsCODY WAS VERY Knowlagable and helpful in helping me choose the right unit. He made my stay there pleasant. In the future I will rent from your company again and I will recommend you to my friends because of how CODY made me feel that a was a important coustetmer
Tony G | Overall ExperienceExcellent storage facility
Benilda L | Overall ExperienceNeed lights in the storage units. Should let people know in advance when it closes so they aren’t stuck outside with there stuff for storage and can’t get in. I am happy that you worked with me on the problem I endured a big Thank you
SANDRA P | Overall ExperienceOn Monday May 21st I went into the Newmarket Location and got a 10 x 15 storage, with paperwork completed and everything was done. I moved in on Saturday May 26th and they gave my storage away to someone else. I had to wait for almost an hour for them to find me another storage. It was stressful since I had movers with me, and I had to pay them for the extra time. This is not a reflection of Noah who was working there both days, he was very helpful but it took him a long time since there were many customers. I was disappointed with the inconvenience that they gave my storage away, I mean who gives storage away?
Jospeh T | First ImpressionsIt looks like a new storage facility because the unit is very clean
Benilda L | First ImpressionsI sure wish that I was given the proper address for the U crates as a result I had to beg the moving company to keep my belongings on the truck for a night They agreed at a huge price. I had no other option to pay the rediculuous price of over 900 bucks I have called head office to hopefully will help me with this charge. I was unaware that the company was in Scarborough
SANDRA P | First ImpressionsCody was very helpful in helping me to the right unit
Tony G | First ImpressionsI miss Suzanne but Cody's a complete star ⭐
JEREMY S | Overall ExperienceFantastic, friendly service when inquiring and then booking a rental storage unit and truck, as well as when returning the truck the next day. Highly recommend.
blake b | First Impressions