My unit was completely rusted at the bottom as well as the surrounding units, several employees I spoke to were no help. Sustained eye injury due to the rust falling into my eyes. Nothing was done about this until I moved out of the storage. Managers are extremely rude and dismissive. No compassion whatsoever in regards to my experience. Will never go back. I hope new management will be explored at this location as it really needs it. District/area management was horrible as well.
Abdul W | Experiencia generalSelf Storage Units in Scarborough, ON, M1R2S9
U-Haul Moving & Storage en Warden Ave
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Comentarios de clientes de almacenamiento
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- 3.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulHATE YOUR RUDE MANAGER!
Seandelle M | Experiencia generalThe facility is second to none, our experience is always fulfilling and secure. Your staff are always professional and reassuring
BRIAN M | Experiencia generalVery good
Pariag J | Experiencia generalThe general manager was awful she doesn’t know what she is doing and have no customer service experience at all. Whole staff needs a lot of training Specialy the general manager she is rude n have no sense at all how to be the face of company n run this location.
shahbaz m | Experiencia generalEverything was fine except that there is no elevator for access to 2nd floor. Every storage place I have ever gone to has an elevator when there are multiple levels. Overall, the facility was clean and staff was helpful. I only wished I would have known about the elevator at the time of booking.
Nelson P | Experiencia generalGreat facility. Friendly staff.
Mohammed M | Experiencia generalAlthough management is competent, a couple of the staff members are literally impossibly to speak to. They just don't have the ability to comprehend simple questions or procedures, and it made it very difficult to conduct normal business with them.
Anton S | Experiencia generalVery unorganized, the front desk employees need to more training extremely slow and unprofessional
Nasir Z | Primeras impresionesExcellent
Nithin K | Experiencia generalIt was a nightmare! They rented my reserved unit to someone else and gave me an outdoor unit for my furniture! The unit has a hole on the floor and god knows what kind of insect will crawl into my furniture! They ruined my moving experience and my furniture!
Alireza M | Primeras impresionesLokesh and Akash came through for me on very short notice, and I couldn’t be more grateful. They quickly loaded my 20-foot truck, handling 10–12 bins, a pair of couches, a dresser, and several really heavy furniture pieces with ease. Everything was packed securely and efficiently.On top of that, they unloaded everything just as smoothly at the destination. The entire job was completed in about 3 hours without any issues. Their speed, professionalism, and willingness to help last minute really stood out. I’d definitely recommend them to anyone looking for reliable and efficient moving help
ADELE D | Experiencia generalBad management, will.litigste
hans h | Primeras impresionesGarage storages are rusty and not well maintained. I moved to cleaner and and more secure place even it's more expensive than U Haul. Also, it's very packed with trailers around the storages which makes it difficult for customers to move around and access the storage.
BAKHODIR T | Experiencia general