I was the only client in the store. I had to wait in line to be seen by one of the five associates that was behind a counter. Even though they saw me and made eye contact with me, I had to wait for about five minutes for them to finish their conversation before one of them called me over. Once called over, I had to wait about another 15 minutes JUST for the associate's system to load so that she could find my order and then I had to wait more time for her to confirm everything, etc.!!! So very unacceptable and I am disgusted by how I was treated by this associate afterwards and by everyone at the store. Definitely going with Bristol next time and will recommend that others do the same.
Alquiler de remolques y remolcado en Scarborough, ON en U-Haul Moving & Storage at Warden Ave
¿Te mudas de o a Scarborough, ON? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Scarborough, ON M1R2S9 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Scarborough, ON
Remolques de carga
Los remolques de carga en Scarborough, ON son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage at Warden Ave!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Scarborough, ON M1R2S9. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage at Warden Ave proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Scarborough, ON y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Scarborough, ON en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Staff were fast and courteous. Truck steering wheel had a bit of 'play' in it and wind gusts added to make driving difficult
I booked the trailer 2 months in advance for a 8:30am - 5:30 pm period. Upon pickup, I was told the trailer needed to be back by 1:00pm (another customer had it booked). When I showed the uhaul employee the email booking confirmation, she said " that was a head office booking", not their booking. It was completely impossible to have the trailer returned by 1:00pm, but I went along with the instruction so they would give me the trailer. As soon as I left the location, I called as I felt badly that a customer would be looking for the trailer in the afternoon and it would not show up. Nobody picked up after being on hold for 30 minutes. Uhaul called at 1:00pm looking for the trailer and I explained the above. The uhaul employee was, shall we say...not pleasant on the call, stating that I would be charged an extra day and hung up. Needless to say, this whole scenario caused me undue stress on what was already a challenging day. All because of what I am assuming is your over booking policy and most cetainly, poorly trained staff.
Truck was clean however there was several issues. 1. Only 11 blankets in the dozen. 2. Gas was basically empty and I returned it with 1/2 a tank of gas but no credit for the gas. 3. Steering was very loose and driving the truck was very dangerous. Someone with less driving experience would have crashed the truck. It also needs a new driver's seat. 4. Staff was great and very professional. It's a shame that the truck was so bad. I will rent a trailer but not a truck again from your company. Thanks
Very helpful courteous staff. , smooth transaction
There was a rat in my truck! We were just about to load everything in it when we noticed. I had a 2 hour moving window and cleaning it up took so much of our time. Not to mention a dead rat!
Avoid this location if possible. I rented a truck for 2 hours and they charged me for 2 days. I made sure to have the truck inspected when I dropped it off, signed the paperwork and was told I was good to go. I've read online this location is notorious for scamming people with extra charges so I was diligent in the way I handled and returned the truck but still got charged extra. It took me hours with calling head office and this location to have the issue resolved. Got hung up on twice while on hold. One rep's name was Steve. I emailed the general manager weeks ago and no response. Would recommend video taping every interaction here if you can. I will not be coming back here
Line was lo g in order to get to the counter. It was scheduled for pick up in Richmond Hill. Nobody called me and they said they did, which was not true. I had to go all the way to Scarborough, delaying my moving and spending my gasoline. Truck had almost no breaks. Also the sensor for the hand brakes was apparently malfunctioning which caused the bio to not stop all the time. Horrible experience. Ask for a partial refund to not feel the way I am feeling about your company.
The left trailer light, although working when I left the facility, pretty quickly stopped working so I had a defective light for the entire period of the rental.
From check-in to check-out all went well. Our trailer was hooked up for us, and the interior cleaned before we left. The young man who helped was personable and nice. My only suggestion is to advise people more clearly that if you are dropping off your rentals after hours, you need to stay onsite, as the drop off process requires location services from your mobile device. So trying to do it from your home won't work. All-in-all I recommend this location.
Just be respectful
Fix fhe website it couldn't verify my location for return and on the app i try to take photos but is stuck on that process wont let me go to next page
I used 55 miles , branch try to charge me double the price for absolutely no reason . They refused to give me a receipt, or even an email . This branch is fruad am never renting from there again .
20 ft truck i rented was not there due to being not returned, so they gave me credit and 15 ft truck. That truck wouldn't start. Despite these problems staff was efficient as they could be. You need to staff more, there were only 2 girls and line was out the door. I tried to do self pick up but app stopped working at the take your photo spot, so had to wait. Also the truck that I was suppose to have was rented 5days prior I heard the lady say, that should have been followed up on long before I got there. Girls were very friendly, professional and patient despite the long lines of irritated people they had to deal with.
Need more staff working for a busy day/time pick up (Saturday at 9am). We waited 45 minutes even though we had a reservation and did online check-in.
I didn't like that I was only informed the day before the trip that the truck was to be picked up at this location rather than my preferred location which was very close to where I lived. I paid for an expensive Uber ride to get there because it was so far from home. I requested 2 moving dollies (not the platform dolly) only to be told on the day that none were available. I therefore had to scramble to make another plan on the day of the move above the stress of preparing for the day. Nobody really cared that UHaul broke its promises.
I reserved a 15' truck with a dolly in Markham with one month advance. However, I received a call from the Markham unit trying to change the schedule a couple days before my moving date, then I received a second call telling you guys didn't have the 15' truck anymore and changed to a 10' truck AND changed the location to Scarborough. On top of all that, when I came to get the truck, the person didn't have ANY truck available and just offered me a Van without dolly by the way. I had to accept because I had no option anymore as I had people waiting and elevator booked. I had to do 5! trip, load and unload when I expect to do only one! She person who attended me said I will get a discount on the kilometer charge but after I saw the charge I ended up been charge more, had way more work and I think you guys just screw me up. Very unfair treatment. Very unfair charge to me.
Collecting a vehicle is nothing short of painful at the warden location. I checked in online. The staff were uninformed. They can't find The information on their systemâ€¦ They waste the customers time fumbling aroundâ€¦ The trailer was filthyâ€¦ I had asked for a motorcycle trailer. I received a utility trailer without a wheel chockâ€¦ This is my second dismal experience with the location in two recent rentals. The pick up location was surprised I was going one way although my reservation clearly says so. It is like they could not navigate their system.... There is no sense of urgency or acknowledgment of the customer. I do not intend to purchase services from this location again. If you are listening this location needs a serious upgrade in staff qualifications.
Eric (I believe that was his name), sorted out some issues with my reservation promptly and provided excellent customer service both when I picked the truck up and when I dropped it off. Please express my thanks to him!
Nothing! Very good service! Good staff. Thank you!
Wash vehicle and provide it with a FULL tank of gas.
Staff member was very helpful and able to explain rental policies and options without the confusion of other places I've tried. Also liked the fact I did not have to use my own car insurance policy to cover the rental vehicle.
My experience was very very good. The staff were very friendly and answered all of my questions. Very helpful! The van was clean. The only thing was it was parked in a tricky spot. Thank you!