Having the rental trucks and storage units on the same site was great, and the access to the unit was only about 7 meters from the truck to the unit door. They do need to tell the unit renters to only use UHaul approved locks, but the storage need was only for 1 week so it was not an issue. We removed our lock we actually bought from the store off, and they didn't need to cut it off before we emptied the unit and closed the rental. I wish they had a 2 week rental fee, instead of a 4 week minimum, but I understand the needs for minimum rental time frames.
wiliam w | Experiencia generalSelf Storage Units in Scarborough, ON, M1E2M3
U-Haul Moving & Storage en Kingston Rd
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Opiniones de clientes verificados
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Cómo funcionan los comentarios de U-HaulThe customer service experience was absolutely amazing. And it will be the reason I continue using u-haul in the future.
CODY A | Primeras impresionesHorrible experience with U-Haul didn’t get any money back for the inconvenience no one helped at the location the place is dirty and loading space is covered in cars to move couldn’t use the dumpster because we had mice from next door with rice. I did contact them and nothing happened
MICHELINA G | Experiencia generalOverall experience of storage facility and renting truck with U-Haul was excellent!!! Also, staff is very friendly and helpful.
Jeffrey C | Experiencia generalI had a great experience the two men on site were incredible helpful and knowledgeable. They made what started out as tough day a great day!! Thank you so much!!
KEVIN M | Primeras impresionesThe two young men working on Saturday afternoon were amazing. Polite, professional, knowledgeable and kind. They made my experience positive I can't thank them enough.
Brenda M | Primeras impresionesThe parking lot is always full of u haul trucks and no space for customers to park.
Ryan D | Experiencia generalWhat a joke this place is.
James K | Experiencia generalEverything was great. Thanks Gibson and Owen!
David W | Primeras impresionesTHE STAFF/ ESPECIALLY GIBSON VERY PROFESSIONAL YET EXTREMELY COURTEOUS!! ESPECIALLY SEEING I'M A SENIOR HE WAS CONCISE& CLEAR IN HIS EXPLANATION ENSURING I UNDERSTOOD ALL INSTRUCTIONS.
KING-JESUS Q | Experiencia generalThe staff were always helpful and a pleasure to deal with.
Raymond H | Experiencia generalGibson and the team at this location were a huge help, definitely would recommend
Jessica G | Experiencia generalMost grateful Worked very well for me! Thanks
Alan L | Experiencia generalEverything was excellent except the floor of the storage unit which was unsafe.
Kenneth O | Experiencia generalYour rating scale makes no sense as in this context average has absolutely no meaning. Your scale should be a quality scale from Excellent to Poor.
Kenneth O | Primeras impresionesIt was good the weekend staff was helpful and asked if the move in was going well.
Gilles K | Mudanza en línea