Staff at this location are amazing! Extremely polite, helpful, and even cheerful. Totally amazing experience!!Kevin B.
Customer Reviews for U-Haul Moving & Storage at Kingston Rd
Scarborough, ON M1E2M3
(W Of Morningside)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Excellent staff who are very efficient and friendly.Steve T.
Please fix the online drop off. I tried so many times to use the online drop off on Uhaul.com it doesn't work. Otherwise this location is excellent. Victoria and her team are efficient, well organized and are a great pleasure to deal with. I look forward to renting again from this location!Mutasim K.
Good place, good serviceSimon H.
Kind and goodWonjin K.
The only issue was 1 on the trailer was not working.Pauline M.
Employees are friendly and helpful. I always use this location when I need to rent a truck. Thanks againJackie B.
The entire experience with UHaul was totally outstanding--from the reasonable rates, the very courteous and knowledgeable staff, and the excellent and well equipped truck. I was thrilled to see that there were enough blankets for the loads that we needed to move. The only thing that was missing was a hand dolly, but a friend loaned us his to get us loaded in Toronto, and I had a hand dolly, that was easily accessed in my storage locker!! That was the only negative with the entire experience!!steve K.
Front counter service was excellent. Thank you.Robert P.
El cliente no dejó un comentario.MUHAMMAD M.
El cliente no dejó un comentario.Greg D.
El cliente no dejó un comentario.Riccardo M.
El cliente no dejó un comentario.Igor E.
Vehicle in disrepair and smelled like garbage inside box.Bob R.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.Algene S. | Overall Experience
El cliente no dejó un comentario.Jackie B.
El cliente no dejó un comentario.TAMMYMARJORIE M.
El cliente no dejó un comentario.ORVILLEE R.
Drop off process for a trailer after hours was not overly explicit and requires location services active on your phone.Martyn D.
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.Steven R.
The Truck and Customer service is always Excellent on this location. Staff is very polite and co-operative.Khawar M.
El cliente no dejó un comentario.Andrew G.
no improvement required. Staff actually answered the phones and there was no long line up - even though it was Friday afternoon on a long weekend.mark andrew C.
El cliente no dejó un comentario.William B.
El cliente no dejó un comentario.Hao J.
El cliente no dejó un comentario.Francis M.
Issue was not with locations but with U-Haul itself. Rental was one way to Kingston. It was incorrectly put as return in Toronto despite being booked properly. Despite spending about 7 of my 24 hour rental on the phone with U-haul trying to fix this, it was not possible (most of time on phone was on hold waiting to speak to someone or being transferred from on person to another and having to hold an average of - hour each time). At one point I was advised by the scheduling mangas that head office would call me to fix the issue, they never did. Then a â€œsupervisorâ€ was to update the drop off to Kingston but instead put it as Gatineau Quebec !!! I ended up dropping off at the Princess street address which was the original drop off location and the pleasant gentleman there said he would look after it.Michael Z.
had the wrong vehicle , the vehicle ordered was a 10 ft truck for july 31 not a 15 ft for august 31 and not for three days also the person that wrote up the order didn,t seem interested . We had to take a curb side van which took 3 trips to finish moving , called INDIANA to get that item , just a complete waste of my time on our part having to wait till mid afternoon to get a too small van not a truck . I WILL THINK TWICE BEFORE ORDERING FROM this location again TOTALLY DISAPOINTED AND FRUSTRATED . for a 3hour move to a 6 hour move , because the van was to smallALTON P F.
The entire experience was a good one! Very friendly & helpful staff! The check-in & out process was very efficient, and quick! Arrived 30 minutes early and was no problem to take the 10' truck booked. Would rent from here again!Michelle P.
Staff was pleasant and accommodating. I will definitely use this location again if needed.Janice B.
Great serviceMICHAEL H.
El cliente no dejó un comentario.jubal W.
Everything was smoothBill F.
Derek was amazing to deal with. He was patient and knowledgeable. It was our first time renting a trailer, he took his time to explain the way the rental works. He helped us hook up the trailer and wiring. Our RAV4 wiring did not seem to work so we had to wait for another vehicle to come. He helped us find the adapter to fit the Mercedes and connected it He made this experience amazing. He was so friendly and calm. Will definitely use this location again and again. Even though I live in Markham.Kamla G.
El cliente no dejó un comentario.Mona C.
El cliente no dejó un comentario.Meialagan P.
All positive comments, front desk person check me in and out at the end of the rental in no time. Very friendly staffedgar A.
The last rental experience was horrible, not just i got a non working equipment (AC not working) but also had problems extending the rental and had to pay another 200$ to get another rental to park the items in storage due to non supportive staff, on top they charged me another days rental ....PRADEEPRAMDHAVAN G.
El cliente no dejó un comentario.Jason T.
Adam was a joy to deal with. Fast, friendly, exceptional service! I will recommend this location to everyone!Leann B.
You need to double check the equipment for your handed out. The light was falling out. The place was dirty inside. This isn't the first time we rented off of them and when we rented last time the guy didn't attach it right in and popped off the back of our truck but luckily the chains were attached.Sean B.
El cliente no dejó un comentario.Brenda C.
El cliente no dejó un comentario.saulat A.
great service no line ups excellent on time ready to go love using U-Haul best truck service rental around thank you Clarenceclarence S.
Great service.KAMAL S.
Everything was fineBILL Z.
El cliente no dejó un comentario.Andrew P.
Thank you very muchDavid W.
El cliente no dejó un comentario.Todd J.
All went great and it was really helpful. The service person really appreciated us when we needed the rent.Kishanthan J.
advise next customer that the battery and oil gauges in the car might dip down to 1/4 but when finished driving, they go back to halfway. Otherwise, everything was great!Roland L.
El cliente no dejó un comentario.Mohammad Haydar A.
El cliente no dejó un comentario.Jaqueline M.
Staff very polite and very knowledgeable.GERALD C.
El cliente no dejó un comentario.PRADEEPRAMDHAVAN G.
excellent experiemcce and supporting staffPRADEEP RAMDHAVA G.
uHaul locations are not all created equal. Some are terrible for service. 4095 Kingston Rd in Scarborough is excellent. Staff work very hard. They are courteous and thorough.... I hope they get paid well for making this the best uHaul location I know of.Giuseppe F.
El cliente no dejó un comentario.kenny C.
El cliente no dejó un comentario.R. Scott W.
El cliente no dejó un comentario.Gerard A.
Great customer service good organizedKHAIRULLAH F.
Good location and good front desk staff.Michael U.
The staff were very helpful. Omar was very patient and explained the working of the equipment very well.Ali N.
El cliente no dejó un comentario.AHSANUL H.
-great service from all employees at this location -got wiring harness install by Adam -got hitch and arm installed too by another employee -cashier was helpful -pickup and drop-off of trailer worked out great -keep up the great work, very satisfiedRalph F.
Highly recommended. Very supportive and friendly. Very knowledgeable and helpful when needed. Very organized and fast service.Andy L.
El cliente no dejó un comentario.Olando W.
Process was easy. Couldn't believe how nice everyone was. I rented with uhaul many years ago, you have come a long way. Keep it up!!Ronald S.
Omar was great in helping is disconnect the trailer.August L.
Make sure vehicle is full tank. I tecieved it at half tank.Jason D.
I wish I had gotten the name of the person who helped me. This was my first time pulling a trailer and he was really helpful. Easy location for pick up as well. Highly recommend this location.Angel M.
All goodPeter Z.
Great customer service from the team at this locationEvering M.
El cliente no dejó un comentario.TejaShyam V.
Excellent customer serivesAHMED N.
El cliente no dejó un comentario.Andrew S.
improve customer service agentsSharmini E.
Staff are helpful and efficient, making the experience simple and enjoyable.Michael B.
Service was good keep up the good work thank you.Nadine M.
Old truck and no safetyamin B.
El cliente no dejó un comentario.Andresne M.
As always staff very friendly, professional, knowledgeableDiane C.
Staff are excellent & accomodating. Professional conduct & respectful. Keep up that standard & best attitude.reginald V.
The door/ latch of the trailer was hard to open.holly T.
Head office customer service was terrible and this location pulled through to make sure i was able to be on my way for the long weekend.Zamir K.
El cliente no dejó un comentario.roger D.
Good serviceMohammad S.
Usually this is a great location and very helpful. This time I had arranged for a 5:30am pick up on a Monday. The person working on Sunday forgot to prep a vehicle and leave a key in the lock box. I hope this has been discussed and measures put in place so this won't happen to anyone else.Gregory C.
El cliente no dejó un comentario.SMFARUQUE H.
El cliente no dejó un comentario.Anthony C.
El cliente no dejó un comentario.Selva L.
I dont think so you will not do anything. And no body will call me and ask what was wrong... Just leave it f.ck it... Uhaul!! No wayyy anymoreMustafa K.
Easy and efficient to deal with. In and out quick.lorenzo T.
I am not sure I would recommend this location to someone. I was the only customer there, and had made the booking online. There was no one else there, but it took me at least 20 mins to check in. The person was training, which was fine, but there was little support for him, and I am not confident I was charged accurately, as the other person on duty found some errors.Michelle P.
Notify customer if reservation changes locationsJennifer S.
Overall goodGibin T.
Improve the trailer hitchesShaquille F.
Nothing everything was great. Customer service was awesomeTRULA ANN V.
El cliente no dejó un comentario.roxan f. | Overall Experience
El cliente no dejó un comentario.CHRISTOPHER B. | Overall Experience
It was an excellent facility for storage.JOSEPH B. | Overall Experience
El cliente no dejó un comentario.Samih S. | First Impressions
El cliente no dejó un comentario.MELISSA ANNE E. | First Impressions
El cliente no dejó un comentario.GODFREY D. | First Impressions
El cliente no dejó un comentario.adrian T. | Overall Experience
El cliente no dejó un comentario.JONATHN A. | Overall Experience
El cliente no dejó un comentario.Susan C. | First Impressions
Staff was friendly, helpful. The unit was clean and the times of availability were convenient.Donna A. | Overall Experience
El cliente no dejó un comentario.Jocelyn F. | Overall Experience
El cliente no dejó un comentario.IAN P. | Overall Experience
Staff were friendly and helpful. They were very accommodating and responsive to our needs.Michael M. | Overall Experience
Very helpful, listened to my wants, needs and concerns and offered up solutions and helpful advise.Donna A. | First Impressions
El cliente no dejó un comentario.aarik w. | Overall Experience
Manager And Staff were great to deal with. Helpful and professional. Thank you. JDJim D. | Overall Experience
El cliente no dejó un comentario.Elaine K. | Overall Experience
I have no problems.. the u-haul team at galloway and kingston rd.. they make an awsome team... i was a little diapointed. That the 8 days i had left on storage..i was unable to be rembursed for... but i understand its bussiness:) 20 stars i give the kingston rd u-haul:) thank you so much for keeping my belongings safe....and for curtisey. And overall respect and always helpfulDorothy R. | Overall Experience
Great staff, they were very helpful!IAN P. | First Impressions
From the very start I had major issues, a very unfriendly girl at the front desk set up my account. It took her 45 mins to get everything correct, however even after this I found my 4 digit entry pin was 5 digits and was a generic 12345! She obviously couldn't be bothered to set up a paid for service on the system. I came back the following day to have this looked into by two other employees, it took 9 hours to solve the simple problem and get me after hours access. The main entrance to the storage units were a health and safety violation on a daily basis, to the extent of having to physically move large heavy fed ex boxes out of the way every time I needed access to my unit. This location (for a storage facility) clearly has zero storage for the 10s & 10s of toe bars and heavy boxes that are delivered multiple times per day. They are constantly blocking the fire exits and main walkway to all units. This is clearly in breach of all fire/health and safety codes. For a customer to have to move heavy boxes and toe bars out of harms way to gain access is ridiculous. My unit itself was ok but had zero lighting within, not even the hallway lighting could come in overtop as the walls were to the celling. I purchased my own lock from a local store because the lady that set up the account didn't state any difference, only to find weeks later I had to purchase a U hall lock because mine wasn't "fit for purpose" All in all my experience at the location is a 0 out of 5 I wouldn't recommend to anyone and I'd appreciate some kind of compensation towards my overpriced rental. On a more positive note there were a couple of staff members who were polite and expressed their apologies for the inconvenience of the mess. They also mentioned that the first girl I dealt with was let go. The entrance blocking and lighting both need to be urgently rectified for obvious health and safety concerns. I noticed multiple cameras within the storage entrance so any administrator should be able to monitor this on a daily basis.Damian S. | Overall Experience
Great service ,the staff are very helpful and friendly.Paul R. | Overall Experience
Rene very friendly and helpful.Jim D. | First Impressions
The staff were very friendly very nice. An excellent knowledge of what they're doing.Venice G. | First Impressions
El cliente no dejó un comentario.patricia p. | Overall Experience
Just a quick shout-out to Justin Abraham and the rest of TEAM U-HAUL...truly appreciated the help and understanding during these times - TRULY APPRECITED!!! ...and stay safe out there everyone... J DavieGeorge D. | Overall Experience
El cliente no dejó un comentario.Lois L. | Overall Experience
Graciasjacqueline d. | Overall Experience
El cliente no dejó un comentario.SHAVANA C. | Overall Experience
El cliente no dejó un comentario.Elaine L. | Overall Experience
Great customer service! Always helpful and friendly.April M. | Overall Experience
I rented storage on Kingston rd.i had a outside unit i had 2 attempts on braking into my unit at the price of $305 per month i replaced 2 locks the cameras there doesn't show 3/4 of the units i moved out a week earlier canceled so you owe me a week back thanks mikeJoseph M. | Overall Experience
Justin Abraham went the extra mile , he is an excellent customer service rep, all the time smiling, very helpful , very flexible and very very polite! Thx. Farah.B and Youssef.TYousef T. | First Impressions
El cliente no dejó un comentario.gary m. | First Impressions
Helpful on phone. Timely and professional. Nice people.Heather M. | Overall Experience
Justin Abraham provided excellent service and went out of his way to make sure the experience was as smooth as possible.Deborah N. | First Impressions
This location has always been the one I go to for storage and truck rentals. The general manager Justin is the best !! Very professional yet friendly at the same time. Good job !!!Lisa L. | Overall Experience
It suited my needs when I needed storage.Leann G. | Overall Experience
Staff was very helpful , even with my unplanned storage needs. Good job !WILLIAM T. | First Impressions
A lots of miceABRAHAM A. | Overall Experience
Timely, informative,professional, flexible and a reliable service, Many Many thanks!Heather M. | First Impressions
My belongings were damaged from mice, My contract was forged by your employee, I cannot say anything positive about my experienceJill M. | Overall Experience
Renting uhaul unit was efficientDonna g. | Reservación
Always recieve friendly service at this location.Katharine T. | Overall Experience
No comments.faye c. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
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¡Tenemos la selección más amplia de la industria!
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