Customer Reviews for U-Haul Moving & Storage at Kingston Rd

5,882 comentarios

4095 Kingston Rd   Scarborough, ON M1E2M3
(W Of Morningside)

(416) 281-9605

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(416) 281-9605

4095 Kingston Rd
Scarborough, ON M1E2M3
(W Of Morningside)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The customer service from Victoria and her team are unmatched.

Mutasim K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luzolo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABDUL K. 
Clasificación:
4.0

A great experience overall. Staff were very helpful. Equipment was in great shape and performed vert well. Too bad this location is far from my house. My usual location was fully booked. I will definitely rent again from here if my usual provider is booked. Thanks all!

Scott G. 
Clasificación:
5.0

El cliente no dejó un comentario.

AliMurteza S. 
Clasificación:
4.0

I didn't realize the dolly and carts are first come first serve,even though I reserved with my rental online.

Paul P. 
Clasificación:
5.0

Great service and the employee that served me was polite fast and courteous . . Very happy with service and will use this location again

Glenn D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ashley S. 
Clasificación:
5.0

Totally nothing the staff was good the truck was ok 👍

roy C. 
Clasificación:
1.0

El cliente no dejó un comentario.

AMAN P. 
Clasificación:
5.0

The manager and her co worker were amazing

Glenn S. 
Clasificación:
5.0

Customer service has improved dramatically from many years ago, so it was a nice experience. Trailer was in much better shape than i remember also. The final receipt link in the email doesnt work. Over-all, vast improvements from the past.

Robin G. 
Clasificación:
5.0

The service was great 👍

roy C. 
Clasificación:
1.0

Definitely one of the worse U-Haul experience's. After making a guaranteed reservation weeks ago i showed up and they did not have a single trailer for me. My only alternative was to drive another 1/2 hour in the wrong direction to another place. While I got a trailer I was unable to return it to the original located i had tried to rent which meant that this further location resulted in almost 2 god damn hours of extra driving. Pretty bad.

Stephen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARLENE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catalin-Andrei D. 
Clasificación:
5.0

Service was very exceptional, would recommend this location!

FIDELO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip H. 
Clasificación:
1.0

I had a number of issues which I explained to your GM Victoria Marroquin. She was unapologetic, very defensive & surprisingly uninterested! I asked if she was prepared to make any type of adjustment or credit, she said NO & advised me to have a good day! U-Haul Kingston Road Scarborough was a very poor rental experience.

david R. 
Clasificación:
5.0

Service was great. Truck was great. And the price was fair!. Everything went off without a 'hitch'! I would recommend this location.

Sharron S. 
Clasificación:
3.0

Got charged extra for KMs I didn't drive.

Krishnil G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELLIS PETER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

samuel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry F. 
Clasificación:
5.0

Everything was fine.

Ivan H. 
Clasificación:
5.0

Staff were excellent

Li K. 
Clasificación:
5.0

Friendly, professional staff. A pleasure to deal with.

ALLANT W. 
Clasificación:
5.0

Grease the rollers on the sliding door at the back

MARTIN F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mohammad A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felisha F. 
Clasificación:
5.0

Keep up the good customer service.

Horace J. 
Clasificación:
5.0

Everything is perfect

Roderick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt R. 
Clasificación:
2.0

Better training for the employees. I had issues with the equipment, I called back to let them know, but I was on hold for 20 mins then got hung up. No reason for this.

NHUT T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert M. 
Clasificación:
4.0

Customer service team at this location was always helpful and polite.

katie s.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

Both pick up Friday and return on Monday U-Haul employees were excellent. They were both courteous, quick and efficient to get me in and out. Thank you to them both.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hao J. 
Clasificación:
4.0

Originally booked a 4x8 cargo trailer but had to take a 5x7 open trailer. Not the fault of this location but head office mix up. Otherwise this location treated me great

Martin Q. 
Clasificación:
3.0

Cab was dirty and the floor of the truck was dirty. They did not have the second furniture dolly I had in my reservation.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bernardo N. 
Clasificación:
5.0

Wonderful staff, great service, fast, easy and efficient!!!

Galina P. 
Clasificación:
2.0

I had booked uhaul at a Scarborough location but was unable to get the van from there. The store guy was not helpful. I wasted one and a half hour waiting I front of that store. Then the uhaul area manager came and managed another van at a different location. As a result my moving finished at mid night. This was an annoying and frustrating experience as it was my last day of moving. Never expected this from uhaul. Thanks to that area manager for saving me at the last moment.

Syed H. 
Clasificación:
5.0

Always good service

JAMES B. 
Clasificación:
1.0

very slow service so worst service

Naragam S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raghavendra J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karthik R. 
Clasificación:
1.0

El cliente no dejó un comentario.

ismail I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nihar D. 
Clasificación:
5.0

El cliente no dejó un comentario.

dave M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Damandeep S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paramdeep S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Din S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ajoy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hao J. 
Clasificación:
5.0

I needed to delay my pick-up time and they were very accommodating. Outstanding service!

Sidney L. 
Clasificación:
5.0

n/a

Jovan P. 
Clasificación:
5.0

It was difficult to give location permissions while dropping the truck. Instead of mobile location if something on the location itself can be used to identify the drop of location that would be helpful.

ARVIND P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ali J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rey C. 
Clasificación:
1.0

No sure the reasoning to pay extra day as the mistake is from U-Haul. I did return the trailer on time.

Wing Ho K. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERICK H. 
Clasificación:
5.0

Always a great experience. I have use this location more than 8 times.

ANgy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sylvain B. 
Clasificación:
5.0

Great customer service. Thank you.

GERALD C. 
Clasificación:
5.0

Very helpful staff/ very clean truck: no complaints at all - 😀

john B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Samson O. 
Clasificación:
5.0

Staff at this location are amazing! Extremely polite, helpful, and even cheerful. Totally amazing experience!!

Kevin B. 
Clasificación:
5.0

Excellent staff who are very efficient and friendly.

Steve T. 
Clasificación:
5.0

Please fix the online drop off. I tried so many times to use the online drop off on Uhaul.com it doesn't work. Otherwise this location is excellent. Victoria and her team are efficient, well organized and are a great pleasure to deal with. I look forward to renting again from this location!

Mutasim K. 
Clasificación:
5.0

Good place, good service

Simon H. 
Clasificación:
5.0

Kind and good

Wonjin K. 
Clasificación:
4.0

The only issue was 1 on the trailer was not working.

Pauline M. 
Clasificación:
4.0

Employees are friendly and helpful. I always use this location when I need to rent a truck. Thanks again

Jackie B. 
Clasificación:
5.0

The entire experience with UHaul was totally outstanding--from the reasonable rates, the very courteous and knowledgeable staff, and the excellent and well equipped truck. I was thrilled to see that there were enough blankets for the loads that we needed to move. The only thing that was missing was a hand dolly, but a friend loaned us his to get us loaded in Toronto, and I had a hand dolly, that was easily accessed in my storage locker!! That was the only negative with the entire experience!!

steve K. 
Clasificación:
5.0

Front counter service was excellent. Thank you.

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MUHAMMAD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Riccardo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Igor E. 
Clasificación:
5.0

Vehicle in disrepair and smelled like garbage inside box.

Bob R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Algene S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jackie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMMYMARJORIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ORVILLEE R. 
Clasificación:
4.0

Drop off process for a trailer after hours was not overly explicit and requires location services active on your phone.

Martyn D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven R. 
Clasificación:
5.0

The Truck and Customer service is always Excellent on this location. Staff is very polite and co-operative.

Khawar M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew G. 
Clasificación:
4.0

no improvement required. Staff actually answered the phones and there was no long line up - even though it was Friday afternoon on a long weekend.

mark andrew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hao J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

roxan f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER B.  |  Overall Experience 
Clasificación:
5.0

It was an excellent facility for storage.

JOSEPH B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Samih S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA ANNE E.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

GODFREY D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

adrian T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHN A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan C.  |  First Impressions 
Clasificación:
5.0

Staff was friendly, helpful. The unit was clean and the times of availability were convenient.

Donna A.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Jocelyn F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

IAN P.  |  Overall Experience 
Clasificación:
5.0

Staff were friendly and helpful. They were very accommodating and responsive to our needs.

Michael M.  |  Overall Experience 
Clasificación:
5.0

Very helpful, listened to my wants, needs and concerns and offered up solutions and helpful advise.

Donna A.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

aarik w.  |  Overall Experience 
Clasificación:
5.0

Manager And Staff were great to deal with. Helpful and professional. Thank you. JD

Jim D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elaine K.  |  Overall Experience 
Clasificación:
5.0

I have no problems.. the u-haul team at galloway and kingston rd.. they make an awsome team... i was a little diapointed. That the 8 days i had left on storage..i was unable to be rembursed for... but i understand its bussiness:) 20 stars i give the kingston rd u-haul:) thank you so much for keeping my belongings safe....and for curtisey. And overall respect and always helpful

Dorothy R.  |  Overall Experience 
Clasificación:
5.0

Great staff, they were very helpful!

IAN P.  |  First Impressions 
Clasificación:
1.0

From the very start I had major issues, a very unfriendly girl at the front desk set up my account. It took her 45 mins to get everything correct, however even after this I found my 4 digit entry pin was 5 digits and was a generic 12345! She obviously couldn't be bothered to set up a paid for service on the system. I came back the following day to have this looked into by two other employees, it took 9 hours to solve the simple problem and get me after hours access. The main entrance to the storage units were a health and safety violation on a daily basis, to the extent of having to physically move large heavy fed ex boxes out of the way every time I needed access to my unit. This location (for a storage facility) clearly has zero storage for the 10s & 10s of toe bars and heavy boxes that are delivered multiple times per day. They are constantly blocking the fire exits and main walkway to all units. This is clearly in breach of all fire/health and safety codes. For a customer to have to move heavy boxes and toe bars out of harms way to gain access is ridiculous. My unit itself was ok but had zero lighting within, not even the hallway lighting could come in overtop as the walls were to the celling. I purchased my own lock from a local store because the lady that set up the account didn't state any difference, only to find weeks later I had to purchase a U hall lock because mine wasn't "fit for purpose" All in all my experience at the location is a 0 out of 5 I wouldn't recommend to anyone and I'd appreciate some kind of compensation towards my overpriced rental. On a more positive note there were a couple of staff members who were polite and expressed their apologies for the inconvenience of the mess. They also mentioned that the first girl I dealt with was let go. The entrance blocking and lighting both need to be urgently rectified for obvious health and safety concerns. I noticed multiple cameras within the storage entrance so any administrator should be able to monitor this on a daily basis.

Damian S.  |  Overall Experience 
Clasificación:
5.0

Great service ,the staff are very helpful and friendly.

Paul R.  |  Overall Experience 
Clasificación:
5.0

Rene very friendly and helpful.

Jim D.  |  First Impressions 
Clasificación:
5.0

The staff were very friendly very nice. An excellent knowledge of what they're doing.

Venice G.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

patricia p.  |  Overall Experience 
Clasificación:
5.0

Just a quick shout-out to Justin Abraham and the rest of TEAM U-HAUL...truly appreciated the help and understanding during these times - TRULY APPRECITED!!! ...and stay safe out there everyone... J Davie

George D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lois L.  |  Overall Experience 
Clasificación:
5.0

Gracias

jacqueline d.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

SHAVANA C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Elaine L.  |  Overall Experience 
Clasificación:
5.0

Great customer service! Always helpful and friendly.

April M.  |  Overall Experience 
Clasificación:
1.0

I rented storage on Kingston rd.i had a outside unit i had 2 attempts on braking into my unit at the price of $305 per month i replaced 2 locks the cameras there doesn't show 3/4 of the units i moved out a week earlier canceled so you owe me a week back thanks mike

Joseph M.  |  Overall Experience 
Clasificación:
5.0

Justin Abraham went the extra mile , he is an excellent customer service rep, all the time smiling, very helpful , very flexible and very very polite! Thx. Farah.B and Youssef.T

Yousef T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

gary m.  |  First Impressions 
Clasificación:
5.0

Helpful on phone. Timely and professional. Nice people.

Heather M.  |  Overall Experience 
Clasificación:
5.0

Justin Abraham provided excellent service and went out of his way to make sure the experience was as smooth as possible.

Deborah N.  |  First Impressions 
Clasificación:
5.0

This location has always been the one I go to for storage and truck rentals. The general manager Justin is the best !! Very professional yet friendly at the same time. Good job !!!

Lisa L.  |  Overall Experience 
Clasificación:
4.0

It suited my needs when I needed storage.

Leann G.  |  Overall Experience 
Clasificación:
5.0

Staff was very helpful , even with my unplanned storage needs. Good job !

WILLIAM T.  |  First Impressions 
Clasificación:
3.0

A lots of mice

ABRAHAM A.  |  Overall Experience 
Clasificación:
5.0

Timely, informative,professional, flexible and a reliable service, Many Many thanks!

Heather M.  |  First Impressions 
Clasificación:
1.0

My belongings were damaged from mice, My contract was forged by your employee, I cannot say anything positive about my experience

Jill M.  |  Overall Experience 
Clasificación:
3.0

Renting uhaul unit was efficient

Donna g. | Reservación
Clasificación:
4.0

Always recieve friendly service at this location.

Katharine T.  |  Overall Experience 
Clasificación:
4.0

No comments.

faye c.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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