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Steve C. | Overall ExperienceSelf Storage Units in Toronto, ON, M6N4Y7
U-Haul Moving & Storage of Stockyards District
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
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I had problems and couldn’t pay my late fees but uhaul understood my problem and help me by me paying 25% of the outstanding bill. They talked to me without judgment and I truly thank them for that.
Danny F. | First ImpressionsThank you for your services and thank you for your being so understanding regarding circumstances. Much appreciated
JOSEPH M. | Overall ExperienceExcellent and friendly staff. Thank you.
Jonathan A. | Overall ExperienceI wish the late hour access had bigger elevators as I had trouble fitting in the bureau and then the bad frame.
adrian f. | First ImpressionsA bit expensive...
Julia V. | Overall ExperienceNot enough parking or loading areas Not enough of the gray dollies for transporting from unit to car Rental truck I used to move out had no washer fluid and alignment was very much off
LAURA P. | Overall ExperienceMain reason for leaving was the rise in the monthly storage fees from when I initially signed up. Did the mobile pickup and dropoff for Uhaul and was not a pleasant experience. I wasted 45 minutes of my booked time at the beginning. I should have been informed that the process takes a long time then I would have started earlier. Same thing at the dropoff. It is a convenient service however its time consuming and this should be conveyed to clients.
Lensford M. | Overall ExperienceThere was a confusion regarding my locker size. I got a locker smaller than expected. The staff mentioned conflicting information when I book in comparison to when I got the locker.
Tamim S. | First ImpressionsI had a good enough experience with this facility until there was flooding and staff had to enter my storage unit to check for damages. They found none but changed the lock on the door. When I came back after a long time abroad, I was met with a very unprofessional staff member who left me waiting over an hour to get a new key for the new lock, but in the end they couldn't find it and I had to return on another date. This was inconvenient. Then, when I vacated my unit I did find water damage to boxes of books. The insurance policy is a long a tedious process which requires receipts for items I bought years ago.
damien b. | Overall ExperienceMy experience at U-Haul was great. My belongings were safe and secure and I had easy access when needed. My only complaint is that when I originally booked my storage unit, the one I wanted was not available and I had no choice but to take a much larger unit and pay DOUBLE the price of the one I booked which was available online and the website let me complete the reservation - however when I arrived they said it wasn’t available and my only option was to take the 5x10 walk-in unit. The website should ACCURATELY reflect the inventory. I was not expecting to pay almost $200 per month when the one I reserved was $79
Kyla M. | Overall ExperienceAlways there as you need them. Never failed me. Love the support and independence I have -with the people assets and service !!!
Andrea B. | First ImpressionsI had to cancel and move on the spot. Unit 3040 should not be sold to customers at the price of an 8x4x8 because it is smaller than those dimensions.
CAROLINE S. | Overall ExperienceThe storage unit I was given was not the dimensions I paid for. It wasn’t a rectangular shape and there was a column part of the wall that took up square footage that took up space meaning lost sq footage. The front desk and customer service rep couldn’t provide me with an alternate unit and I was forced to cancel. U-Haul should take not that unit 3040 feels like an afterthought and should not be sold to future customers at the price of a 8x4x8 unit.
CAROLINE S. | First ImpressionsMy only concern is when I called was not told that some units are on the top not walk in. I have never seen that before.
Reneee J. | First ImpressionsI really appreciated how easy Tanya and the staff made it to move in and leave. I value how hard they work ecery to meet the needs of the client and make us feel welcome. Its because of that i stayed and paid for three plus years. They staff were exceptional at their jobs.
robert r. | Overall Experience