Booked a cargo van for Sunday June 13th. I was sent to a location that was not open on Sundays. Had to then spend an hour waiting to get another booking. This made me late for the equipment rental I had book which cost me an additional $45 for the rental. Please make sure you do not send anyone to pick up a vehicle at a location that is not open on Sundays. The owner of the business was not happy that I woke him up so early and was also confused as to why u Hal would send someone for a vehicle when they should know he is not open on Sundays.AHMEDMOHAMED A.
Moving Truck Rental in Toronto, ON at U-Haul Moving & Storage of Stockyards District
Toronto, ON M6N4Y7
(South of Rogers)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Toronto, ON M6N4Y7
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Everything was great! Amazing employees and customer service! Thx!JOSEL T.
Improvement is greatly required in customer service. The cargo van was excellent but the service was horrible.Julian Y.
I don't like the hidden fees, I was charged whit $20 dolars extra for "after hour service" that's insane I return the truck 18 hours before and my prize was a extra charge... lolHammurabi H.
They are really helpful there and renting was stress freeCHENAIMWOYO N.
unfriendly staffKeir W.
First great experience with uhaulRyan B.
I am very happy with the helpful customer representative that was helping me on that day.ACE B.
First, I was called in the morning to be informed that the trailer that I was supposed to pick up at 8:30 am would now be ready at 4:30 pm. I had to scramble to sort the orders that had to be picked up. Upon arrival at the depot, the service was horrendous. After registering I was told to go outside and a lady would look after me. I got outside and there was nobody. I was then told to get help from a guy. The guy sent me back stating that he was not doing what I had asked for. I went back and asked for more help only to be rudely told that they were busy and I should go outside and wait for someone to come and help me. FYI, I was the only customer inside and none of the workers were on the phone answering questions. The one lady was cheat chatting with two gentlemen I walked out and said â€œsome service this isâ€ . When I approached the lady for help she was on the phone and when I asked for help, she told me that she would help me when she was done and told me to go to my car. All I wanted was the tail lights to be provided to me. I was already late for my orders. I have rented from u-haul before and this was the worst service.Melton M.
The rental agent had put my rental for drop off at less than an hour after pick up and I was called asking why I hadn't returned the truck after just having left. Also, upon return, the online drop off site did not work and I couldn't report anything on the return.TERRON S.
In general, this location was excellent. Staff was helpful and pleasant. But, after years of frequently renting UHaul vehicles from several different locations, I was told for the first time that a customer cannot use debit card to rent pickup trucks and vans, although any-sized truck was possible. I specifically travelled further in order to obtain a van to rent, using the same virtual VISA card tied to my bank account to successfully reserve the van only to be told I couldn't rent the van so would need to go with a 10' truck. I could have saved a great deal of time and money renting a 10' truck from my regular locations. I incurred $40-50 in additional mileage and fuel costs alone for this bizarre and unclear policy.MASON B.
Have more than one person helping customers. I did not pick my van at 8am as for the time I schedule ahead. Also my van was parked behind another van. And I did not get my deposit back.Deolindo B.
Provide a clean and DRY vehicle. Nothing worse than getting into a wet truck.Jason E.
Dropped of uhaul guy asked if all was good and gas filled which I said yes. Gas was higher than I got it and above 3/8 but I was charged for extra gasâ€¦ 16 bucks not even worth my time calling to get a credit so clearly a scheme to get extra cash from trusting customers.JAMESFREDERICK F.
Everything went fine with our rental. We got the truck in the morning, didn't take too long. Return was even easier, really quick. Friendly staff. Would definitely rent at this location again.Marina B.
Thanks to the excellent front desk staffer who arranged the transfer of our order, mistakenly placed with another location, and to Sonny who was very helpfulJENNIFER C.
Staff were great.Daniel R.
I had an appointment to pick up a truck at 10am. After waiting in line for 45 min I was told the truck was not there, they had no others they could give me and I need to wait for the person returning a truck. They gave me a customer service number to call to request a rebate and I waited on that on hold for an hour before calling quits. Done giving uhaul my time and my business.dylan P.
Super friendly, welcoming people and very helpful!Toby D.
I've read your Google Reviews and I have to say that every experience I've had (purchasing supplies and vehicle rentals) has ALWAYS been excellent. The biggest thing for me is to feel valued and heard as a customer and I absolutely get them whenever I am there. Thank you for being a great place to get supplies from and a great place to rent trucks from! 5-stars!George W.
Your online check in system always has an issue. This time around the truck that was in my designated location was incorrect. Fortunately your staff was friendly and able to accommodate... however if I had been there before opening hours I would havr been in trouble.MICHAEL C.
I always end up frustrated when I get a vehicle that has not the full tank. I always end up paying more for over gas. When is down maybe for a tiny bit I get charged. I don't appreciate the lack of customer service in providing a better service in delivering the van w a fuel tank.MARIANAPALHARES C.
I was not happy to be charged an additional day on a 7 day rental when the truck was returned on the 7th day. The staff was in a rush and literally said â€œgive me the keys and you're good. I'm tired. It's been a long day.Anthony T.
My reservation was for 10 a.m. but even though I was there on time, I had to wait until 10:45 to pick up my vehicle because they had a flood of reservations at the same time and weren't staffed to handle it properly. Once I had the keys I found out my van was sandwiched in between two other vans and I had to wait almost half an hour more for someone to help me get it out. Overall, the service was terrible.Andrew Y.
We worked with Sunny at this location and everything went smoothly.Karishma J.