Thanks to Cody everything went smoothly and fully successful. The storage unit was smaller than I thought but Cody was so helpful and saved the day. The entire experience was OUTSTANDING. THANKS AGAIN! I look forward to working with you in the future.
Karen M. | Online Move InSelf Storage Units in Woodbridge, VA, 22192
U-Haul Moving & Storage en Potomac Mills
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- 4.5 es la calificación promedio de clientes
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There's an additional fee for 24hr access. The place is constantly overrun with vehicles blocking access to units. I have to call and give 24hr notice to get into my unit that I was charged $285/mo for. The staff was generally helpful, more phone calls went to the national call center than the actual employees at the location. The barrage of people seeking under the table employment on the premises, is unsafe. They run up to vehicles and stand in the driving lanes.
William S. | Overall ExperienceGreat and clean
Hernan L. | Overall ExperienceEverything went well. The employee that was there was very helpful. The only slightly annoying thing was that the drive-up area to the storage unit was very narrow and a little difficult to back up into since there were so many other Uhaul trucks parked in the loading area.
VICTORIA D. | Online Move InIt was close to highway so Noisy and outside people were soliciting as dsy laborersz
BARBARALYNN P. | Overall ExperienceI received a storage 12 hours before, when I get to the office she said we don't have any available storage for you also I explain to her she won't answer me. After 30 minutes a young man helped me out and found the storage for me and I stored my stuff.
TAMIM S. | First ImpressionsThe facility is very tight to maneuver a large vehicle. Vehicles line the walls and the perimeter of the building. Great helpful staff. It's nice to see third party ppl wanting to help unload your truck, but very uninviting when they chase your vehicle or are standing in the middle of the street as you try to drive.
William S. | First ImpressionsYour staff does an amazing job considering all the challenges that they deal with on a daily basis. I left your storage because of all the day workers that continued to harass and block my progress. On several trips to my unit, I was actually followed to my unit.
John P. | Overall ExperienceEverything was smooth and easy. 5 Stars!!!
Reuben A. | First ImpressionsNo matter what, Cody the Manager there, ALWAYS worked with me. Even when I was in the store, and hearing the reps call him with issues,…..he's something else, and his management is definitely one of the reasons UHAUL is a household name.
Robert D. | Overall ExperienceThe reason for the above average reading, is due to how the Woodbridge Virginia staff handled my accounts and assisted me with my storage unit. They were very helpful and professional, the whole way as far as Baltimore, where I picked up my moving truck, unprofessional by all means, and the only reason why I closed my account and moved my items to a new storage was because it was cheaper, by at least $100 even, maybe considering lowering the prices on your storage units and you may have more storage users.
Charmaigne H. | Overall ExperienceIf you open the storage someone has the option to hop into another storage from the inside of a storage. I had a collection of quarters that I left in my storage unit and they are now missing. I feel like they have been stolen.
Gabriel G. | Overall ExperienceCustomer service was very bad and rude except for the store manager. I always had issues getting to my storage unit and always had an issue trying to get someone to move the uhaul trucks from my unit.
Porsha F. | Overall Experiencecanceled truck and storage unit. will try again using U-haul again.
Charles D. | First ImpressionsGreat friendly service. Very helpful
DENISE M. | First Impressions