El cliente no dejó un comentario.
Quentin K | Overall ExperienceSelf Storage Units in Springfield, VA, 22151
U-Haul Moving & Storage en Springfield
Servicios en esta ubicación:
Características disponibles en este establecimiento:
Promociones:
Unidades disponibles (todos los tamaños son aproximados)
¿Qué es Múdate/Alquila ahora en línea?
-
U-Haul Moving & Storage of Edsall Rd
6295 Edsall Rd, Plaza 500, Suite 200, Alexandria, VA 22312 View Available Units4.0 miles from this location -
U-Haul Moving & Storage of Newington
8207 Terminal Rd, Lorton, VA 22079 View Available Units5.4 miles from this location -
U-Haul Moving & Storage at S Capitol St SW
1501 S Capitol St SW, Washington, DC 20003 View Available Units11.9 miles from this location -
U-Haul Moving & Storage of Potomac Mills
14523 Telegraph Rd, Woodbridge, VA 22192 View Available Units12.3 miles from this location
Otros servicios de U-Haul
Comentarios de clientes de almacenamiento
- Filtro:
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
- 5.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Very professional
Eddy T | First ImpressionsActually, this was the best customer service interaction I can ever recall; even outside of the U-Haul domain. Service was fast friendly with a can-do attitude.
ALEX M | First ImpressionsFriendly and professional service! I highly recommend Port Royal Road UHaul.
Margaret C | First ImpressionsThere was a tab on the door and no instructions on what to do with it in order to get in. When I finally got someone on the intercom, he was helpful but I ended up setting off an alarm. Also, it smells horrible and some of the other renters said there were issues with mice. Lastly, it would be nice if there was an ability to choose which unit was assigned to me. I might have paid more for a better unit.
Laura P | Online Move InVery accommodating, friendly and courteous staff. Storage is clean and easily accessible!
EDWIN E | First ImpressionsVery easy for load and unload.
KIMBERLY W | First ImpressionsThe staff and the manager were all absolutely amazing, they should be shown as an example to every facility on how to be the best. Only reason for moving out is I am no longer in the area due to major medical problems from a brain injury. What an amazing staff there, and wish to meet them again at some point.
Samantha A | Overall Experience5 Stars
Baudilio E | Overall ExperienceNo one was ever available via phone, and my move-out request has been pending for several weeks. I should have received a notification of some kind to confirm my move out.
Cassandra M | Overall ExperienceLook forward to staying with you again.
DON H | Overall ExperienceThank you
Abdelkader H | Overall ExperienceThe manager and staff always take care of my needs.
KEVIN M | Overall ExperienceThis specific location is newer and very well maintained! The staff were friendly that I encountered. CONS: $1000+ worth of items missing from unit and no one has an answer, as a long time renter from uhaul I am absolutely upset that it even occured and nobody has an answer? CON: I rented a 26 foot box truck to go from Springfield, Virginia to Norristown Pennsylvania, as well as towed a trailer that needed to be brought from Virginia to Pennsylvania. As a long time renter, I have experienced many different trucks the truck I was given to go from Virginia to Pennsylvania not only with all of my stuff from my storage unit, but the trailer that I was transporting as well the truck would not accelerate past 45 mph Even with the gas pedal pushed all the way to the floor. It will go to 45 mph and then I will get stuck on four RPM and in order to get the vehicle from four RPMs back down to a little bit under one to two I had to almost completely stopped the vehicle to get the truck from 0 mph to the 45 mph took about five or six minutes. The truck mechanically was not sound. It was not safe for myself and or my child who was riding in the truck with me? It sounded horrible. It shook the entire duration and it sounds like it needs a lot of mechanical work. I am extremely disappointed that I was given such a horrible truck that I was stopped by the Virginia state troopers as I was a hazard to other drivers since I was not able to maintain accurate speed That was posted on the highway and the state trooper wanted to ensure that I was OK since I was not able to maintain a safe speed for traveling on a highway a trip that usually takes me between two hours and 45 minutes and three hours and 15 minutes took me about 5 1/2 hours Solely because the truck would not go past 45 mph. Again, has somebody that is a long-term renter with U-Haul I would say I’ve probably rented about 30 trucks in the past 15 years. This has been the absolute worst experience of all on top of items being missing out of my unit I would hate to let one bad experience ruin the other 30 good experiences that I had so I truly hope that U-Haul is a company makes this right Thank you for reading all of my concerns and I hope to hear from somebody soon
Diana S | Overall ExperienceTodo está muy bien,lo unico que tienen muy elebados los precios de los storage
KAREN U | First Impressions