The floors in the storage bays and in the storage were dirty. They need to be stripped and waxed.
Sandra R | First ImpressionsSelf Storage Units in West Columbia, SC, 29169
U-Haul Moving & Storage en Cayce
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U-Haul Moving & Storage of W Columbia
400 Orchard Dr, West Columbia, SC 29170 View Available Units1.8 miles from this location -
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U-Haul Moving & Storage at I-26
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Al - And the staff are always super helpful and friendly. They stay super busy vat that location yet handle it very well under pressure. If I had to add anything I would love if the storage was 24hr access due to the fact I worked late hours during my official move and needed more time in the unit. I hope this request is in the works because, I am pretty sure I am not the only customer wishing for such a feature. Thank you all for everything !! *Tracey D*
TRACEY D | First ImpressionsWhile the storage facility is well lit in the inside; at night, the parking lot is not well lit (pitch black) on the side where you enter and exit the facility (by the garages in the front). I would recommend fixing this issue especially when you have clients wanting to access the facility at night.
Josie J | Overall ExperienceThe set up and move was great and the technician was knowledgeable and helpful with all my questions.
Jacquelyn S | First ImpressionsIt was great
RUBIN T | First ImpressionsFront and back staff were polite, courteous. And helpful. Overall, a great experience.
Robert W | First ImpressionsI had just paid for the month, and then 2 days later I moved out of the storage. I believe you should prorate when you leave.
Sharon C | Overall ExperienceI changed units. The lock was cut off my old unit prematurely and a “word lock” was put on it. The staff on duty did not have the combination to take off the lock. Someone off duty had it. That did not seem safe nor organized. However everyone that helped me, JJ and Al, did the best they could do to help.
MARY M | First ImpressionsROACHES ROACHES ROACHES !!! I would NOT recommend this location for U-Haul services EVER! U-Haul is a good company, just needs to up the standards in their hiring requirements.
Patricia C | Overall ExperienceThe staff at this location were extremely friendly informative and seemingly glad to help as much as possible it was a very pleasant experience.
JOHN Q | First ImpressionsPeople could be friendlier toward customers they need training on how to make it a smoother process. It’s not all of us that can understand what is like to rent storage and trucks.
Sandra R | Online Move InGreat facility !
Jack T | First Impressions