Please disregard previous review where I said Poor when the service was Excellent!
Charlene D | Overall ExperienceSelf Storage Units in Tucson, AZ, 85705
U-Haul Moving & Storage en Automall
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- 4.5 es la calificación promedio de clientes
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The staff at this UHaul was terrific! They were eager to help and were very efficient. They were a pleasure to do business with.
charli d | First ImpressionsThe 2 employees (can't remember their names...sorry) went out of their way to be helpfull. Couldn't have asked any better.
MERLE M | First ImpressionsMy locker, and several other lockers, were broken into multiple times. U-Haul required us to use their lock an you General manager let an individual have night access after hours. This individual picked locks on several lockers over several weeks. U-Haul would not pay for the loss since I did not have your insurance. In my mind, none of this would have happened if your manager did not allow personnel to drive in after hours and carry off large items for multiple weeks. If someone climbed the fence at night then they would have limited capability to carry off my large items. In my mind, U-haul is liable for this loss since they broke the contract I signed for a limited secure storage facility. Matt McKinney
matt m | Overall Experiencewe requested a storage unit with 24 hour access and was told initially that we could at this facility by several individuals. Later we learned this was not correct. When our unit was robbed, we were the ones that found it and no one investigated the robbery.
elizabeth o | Overall ExperienceNick, was super accommodating. He was very patient with us- satisfactorily answered all our questions and our concerns , he explained the process, and he is very respectful. We will seek him again!
JOSE O | First ImpressionsThe guys went above and beyond to take some of the stress off of me after finding out the rental and unit needed wasnt for me personally but because my sons girlfriend was in need of help. They had a lot of patience with me. I’m very thankful for how kind they were with me and would recommend this location highly to anyone. Thank you U haul
Melissa H | First Impressionsour unit had an attempted break in a few months ago which is what prompted us to move out. Other than giving us a second lock, nothing was ever done about the situation. Out side of that instance, access was easy enough seeing as we paid for 24 hour access, staff was attentive when we needed to work with them. The area was well maintained and other than occasionally showing up while someone was picking up equipment and blocking the gate we could always get in. Overall a great experience save for the break in attempt.
NATHANIEL B | Overall ExperienceHal and the team of employees at the Oracle location all Top notch on the ball. Provided excellent customer service. I will gladly recommend and continue to use this location for my rental needs. Thank you 😊
John J | Overall ExperienceNo fuss move-in and great staff!
Alyssa C | Online Move InVery helpful and informative
Melinda H | First ImpressionsThank God for U-Haul in the time of need 👍
ANTWIONE G | First ImpressionsHal was extremely helpful and pleasant during a stressful process of moving!
Donna H | Overall ExperienceWonderful helpful staff!
Donna H | First Impressions