The managers are disrespectful they are not friendly.
ABRAHAM H | Overall ExperienceSelf Storage Units in Tucson, AZ, 85716
U-Haul Moving & Storage en Grant Rd
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The unit had a post in the middle of the space. I could not use it so I moved elsewhere in a day. Staff was helpful in returning my charge but your dispatch should know not to recommend storage there. The isles are very narrow, had to manipulate a 20’ truck back and forth to make each isles corner. Clearly why the posts on corners of beds are heavily damaged. Poor lighting, and doors extremely damaged. This place is a tear down not worthy of remodel.
Deward A | Overall ExperienceGreat customer service. The staff is the best I've ever seen.
MOHAMMED A | Overall ExperienceReceived very helpful and courteous service. Highly recommended.
James R | First ImpressionsEverything was great. A little high priced but no issues. I would like to make a recommendation that lights inside the storage unit themselves would be very helpful for if we have to go in & retrieave things after dark. Thanks Uhaul! Jamie F. Ramirez.
jamie r | Overall ExperienceWould use this company again and recommend it to others.
ADELA C | First ImpressionsToo expensive.
Christie B | Overall ExperienceThe truck was clean and was easy to drive.
ROSLYN B | First ImpressionsI never dealt with staff face to face, so my "no" response is not reflective of any bad experience. I simply could not answer yes. I answered yes truthfully to questions that I was able to answer. Sadly, the reason that I would not recommend this location is because of the drug addicts and vagrants that hang around the area and around the building. It doesn't give a feeling of overall safety. Location, Location, location...But other than that, everything was fine.
Cashonda H | Overall ExperienceI chose the wrong time of the day to unload my car and move my stuff into my unit. Only took 20 minutes or so but I got overheated. Luckily I had went to the store beforehand and remembered they had AC and a water fountain. I quickly went over there to cool down. The manager was awesome and let me sit and gave me a Powerade popsicle. Thank you for that.
Adrienne T | Overall ExperienceAnother great experience at this U-HAUL location. Thanks!
Eric S | Overall ExperienceThe staff was helpful, understanding, and explained options. I would definitely rent again from this facility.
Ruth S | Overall ExperienceOnly thing is this office on grant doesn’t pick up phone needs more work
YOLANDA K | Overall Experience