I want to thank Mr. Contreras (Manager), for his help and kindness during the years i rented my unit. He was always very helpful and with a smile. He sometimes made me feel as if i was one of his personal friends. A good approach to customer loyalty. He is a KEEPER!
Alan E | Experiencia generalSan Ramon Valley Storage
1911 San Ramon Valley Bl, San Ramon, CA 94583(Next to Public Storage, Before San Ramon street Monument)
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Cómo funcionan los comentarios de U-HaulI want to thank Mr. Contreras (Manager), for his help and kindness during the years i rented my unit. He was always very helpful and with a smile. He sometimes made me feel as if i was one of his personal friends. A good approach to customer loyalty. He is a KEEPER!
Alan E | Experiencia generalMy experience was exceptional. The manager was knowledgeable and went out of his way to be helpful. I couldn’t have asked for better service and a better experience.
SUSAN C | Experiencia generalJuan was exceptional to work with during the entire time I had my storage. If it wasn’t for my move to SF I would have stayed. Thank you!
Choua V | Experiencia generalThe storage facility staff are nice and the place is secure, however rats got into all of our stuff and a lot of our furniture is now ruined since it is covered in feces and urine. We did not have any food or drink stored in our unit, so I am thinking maybe they went after some cleaning supplies or something. Unless you can store your things in a rat proof container, I would not recommend storing it here.
ROBERT H | Experiencia generalThank you for a great stay!
ALAN G | Experiencia generalNo have the need for the storage unit.
ADRIENNE U | Experiencia generalStorage was not used. I called and cancelled my reservation by phone more than 24 hours prior. Please issue my refund, at this time. Thanks!
Domnic P | ReservaciónI've never been charged a fee to make a reservation. Then I'm told it's fully refundable only after completing a required survey is outrageous. I tried to speak with someone at the location, no luck.
LaRonna L | ReservaciónDropped by yesterday as our move has changed to this Friday. Juan was very helpful and assured me that I would have an available unit come this Friday.
Tracy M | ReservaciónEasy and they gave me a storage unit close to the door for easy access which was very kind.
Danielle W | ReservaciónThe equipment was ready and all employees were professional and courteous. My move was made easier by not having to worry about these details. Thank you.
Aditya J | ReservaciónOrdered on line .. very easy, unit was clean and moving dollies were available.
ELIZABETH P | Primeras impresionesI did not end up using the unit because I was able to get everything I was preparing to store into my garage.
Privacy R | Primeras impresionesService was great
Privacy R | Primeras impresionesI did not end up renting this unit. Don’t need it for now.
Privacy R | Primeras impresionesFast, easy, and excellent customer service
Privacy R | Primeras impresionesGreat customer service! Easy to access, clean facility. Would definitely recommend!!
Privacy R | Primeras impresionesCalled SAN RAMON VALLEY SELF STORAGE and cancelled 01/27/2017
Privacy R | Primeras impresionesexcellent
KEVIN J | Primeras impresionesThe service was extremely fast, I hadn`t reserved the right size and Juan Contreras was extremely helpful in helping me select the right size. He understood what I needed and took care of it all fast
Privacy R | Primeras impresionesStaff is nice and professional. Loading/unloading is pretty easy.
Privacy R | Primeras impresiones