The staff members were all extremely friendly and intelligent.
ELENA D | First ImpressionsSelf Storage Units in San Diego, CA, 92111
U-Haul Moving & Storage en Clairemont Mesa
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Crystal to the employees should not be working Customer service. The young kid that’s tall with a blonde brown hair does not treat Customer as well and the woman with the blonde hair short will talk to you like your her child and tuck down to you. I’m pretty sure she’s the one that didn’t put it in there that I was leaving. Because I literally told her and she saw me packing the 26 foot truck.
Frank H | Overall ExperienceUnfortunately, after all of the great assistance from your staff with renting my storage space and with processing my payment with my gift certificate and helping me after hours on Friday, 5/30/2025, Crystal and Ritchie helped me out, I had to cancel the storage rental because the storage unit was too small. I saw the storage space on Saturday 5/31/25, and realized that it was too small and another staff member assisted me with cancelling my storage space. I appreciate all of your teams help with everything. On 5/31/2025 1 of your employees also helped me by checking other U-Haul locations for larger storage spaces since the Clairemont Mesa store had no larger spaces available for me to rent at that time. I was interested in a VAN BODY 20 foot or 26 foot, but there were none available. Thanks for all the great help!!! I'll be sure to check my account for the refund of my payment back to my gift certificate.
LEAH W | First ImpressionsThe manager was AMAZING!!!!!!!!!!
Antoinette J | First ImpressionsGreat crew and great facility. This is the spot I use for all my truck rental and storage needs.
William Q | Overall ExperienceWhenever I come to San Diego for business I always use the Claremont Mesa location.Krystal and Jamie are very always very helpful and knowledgeable. I always let Krystal know when I am coming to California she finds a unit that suits my needs while I am there. Just met Jamie this year she also is an amazing person the storage facility is ran very well all of the employees work together and are friendly and helpful . They always make my time there easy for my buying for my business. I live in oregon, and I always recommend this location to anyone who is traveling. Because I know they will take care of their customers and always make them feel welcome and glad they are there. I have listened to them make reservations with people for that facility over the phone and they genuinely want to help people get the right storage unit for their needs.
Shirley Y | Overall ExperienceI have been a client of this storage facility it has been years, already. In my view, it's permanently and consistently improving. I had to move to San Jose and had to close my unit there. The hard part was to separate from the staff there, which I consider as friends. I mean it. I highly recommend people to try that one (U-Haul at Clairemont Mesa, Copley Drive, San Diego), before any other one. Thank you all! (Especial thanks to Crystal!)
Almir C | Overall ExperienceVery friendly & helpful ..great customer service
Linda M | Overall ExperienceWe would prefer later access hours into the building because of our personal employment work shifts, but everything else is so convenient all around.
DESHON W | First ImpressionsEvery year I make a business trip to San diego. Crystal, Jamie and the staff are always ready to help they are all so friendly. Look forward to seeing them all each year. Over the years they have become business friends. High recommendation for this storage facility
Shirley Y | First ImpressionsGreat service
JANIESHA S | First ImpressionsDuring some very trying events n my life u haul storage came through like super herpes. If I could give Brandi a better personal or professional rating I would. Thank you Brandi & thank you Copley uhaul. Sincerely A217
MICHEAL R | Overall ExperienceThe staff are super friendly and knowledgeable.
Jeanine H | First ImpressionsI love the facility!!! Excellent customer service!! Hate the company!!! Dispatch overbooking and lack of truck guarantees ended me up with storage and hundreds of dollars in extra fees… total scam!
Meaghan F | Overall ExperienceThere was no dishonesty
leticia r | Overall Experiencewe had our stuff in this storage unit for about 7 years. The facility was always kept clean and none of our things had a funky smell after 7 years. I would definitely recommend this facility. The indoor, climate controlled unit upstairs worked out well.
Ronald M | Overall Experience