I didn't expect that with a renting of the trailer to move your staff from Florida to California you get 1 month free storage. Nice bonus.
OLEKSANDR D | Experiencia generalSelf Storage Units in San Diego, CA, 92111
U-Haul Moving & Storage en Clairemont Mesa
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- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulThe also rent trailers here often the staff is great!
Jason G | Experiencia generalEveryone was friendly and Jamie, who assisted me was fantastic. The process of getting a truck and storage was quick and easy. The storage is clean, lightened, and secure. I highly recommend!
Becky H | Primeras impresionesExcellent team! My belongings were stored for several months in a climate-controlled environment and were very well cared for. I’m grateful to the entire U-Haul team, especially Jamie, the manager, for her attentiveness, professionalism, and dedication. I highly recommend their service!
Catherine P | Experiencia generalThis has been very helpful the 3 years I’ve had my storage
TRAWONA S | Experiencia generalThis was my first experience with U-Haul. I really liked how easy it was to use the app—everything was very clear, including the steps for the various features. The staff were always ready and willing to provide us with the best possible support. I was assisted by Jaime at the Clearemont location in San Diego, CA—her service was impeccable, and she gave me several options to best meet my needs.
Joao V | Primeras impresionesAbsolutely outstanding experience! I cannot say enough wonderful things about the service I received from Crystal Blair, the General Manager. From the very beginning, she was incredibly kind, welcoming, professional, and genuinely helpful. She went above and beyond to make sure everything was taken care of and that I felt valued as a customer. Her kindness, patience, professionalism, and attention to detail truly stood out. It is not every day that you come across someone who provides such exceptional customer service and makes the entire experience feel so easy and pleasant. Crystal is an absolute asset to U-Haul. Her dedication and wonderful attitude made such a positive impression on me. I am extremely grateful for all of her help and would absolutely recommend this location because of the outstanding service she provides. Thank you, Crystal, for going above and beyond! You are truly amazing at what you do! ⭐⭐⭐⭐⭐❤️
Ana M | Primeras impresionesCopley Place store needs to figure out how to acquire a better internet connection. The employees are great; the Internet connection is not satisfactory for a major company with 100’d or maybe 1000’s of stores.
Stephen L | Primeras impresionesThe only reason why I wouldn't recommend it. Rates are too high.
Patrick R | Experiencia generalI appreciate the people who work at this U-Haul storage facility. Thank you for your service.
William C | Experiencia generalIncredibly frustrated with the move out process. I moved out days before my next monthly payment was due, but faced so many challenges actually completing the move out process. Upon moving out I emptied my unit, removed the lock, and informed the front desk attendant that I was moving out. He confirmed that I could leave and that the rest of the move out would be handled by the staff. Days later I receive a call from this location saying that I am late moving out, and that I need to call back to let them know my future plans with the unit. I called back twice almost immediately and received no reply. I tried again several days later, and again, received no answer after waiting for up to 20-30 minutes during business hours. I then got a text saying my rent was late and that a fee had been charged to my account. I called once more, and again, no reply from the location, but I was instead connected to corporate who took my information and said the location would call back by end of day. They did not call back. So finally, several days later, I called once more and was finally answered by the staff of Clairemont Mesa, who informed me I was delinquent and that there were still locks on my unit. The locks were not mine, and I had no involvement in how they ended up on the unit. When instructed that I must send an email to confirm that the locks were not mine, I was informed that I would receive a confirmation that my reservation had been successfully closed. I sent the email, but never received this confirmation. The text containing this survey was the only form of indication I received that my reservation had ended, 3 days later.
William S | Experiencia generalLiterally the best customer service ever at this location the two ladies that work the desk are the most helpful and resourceful people ever
Skala Y | Primeras impresiones