Highly recommended! I've been a client at the Clairemont Mesa U-Haul for a long time—both for storage and rentals—and I’ve never had a single complaint. In fact, every experience there has been the best I’ve had in a similar business, by far. Many reviews mentioned how friendly and helpful the team is, and I completely agree. But I want to add my two cents: their friendliness isn’t just for show—it’s genuine. Crystal, Jesse, Eddie, Jason, Kirk, Marcus, and the newer team members I haven’t learned the names of yet are simply great people. Plus, the buildings and units are always very clean, and access is easy, making the whole experience even better. They’re not just skilled; they’re willing to help from the moment you walk in until your business is done, even if that takes days. More importantly, they focus on finding the best solution for the customer. I’ve seen this happen multiple times, and recently, Crystal went above and beyond to get me an amazing deal when I needed a second unit. Long story short: I’d give them 10 stars if I could. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Almir C | First ImpressionsSelf Storage Units in San Diego, CA, 92111
U-Haul Moving & Storage en Clairemont Mesa
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I am really going to miss not being a customer any more. Crystal Blair and her staff were great, professionals, caring, listen to you and kind..U- Haul on Copley are awesome 👌 Thank you again. Peggy Eddings
peggy e | Overall ExperienceHello Uhaul. I just tell you that my experience with this uhaul unit is the best of my life. The menager and everybody who works there is so kind and helpful. I would like to say that Crystal Blair is one of a kind person. She have been so helpful in my moving. When David use to work there he was also a very helpful person. Thank you for all the team.
rafaela m | Overall ExperienceI would highly recommend this facility for storage or for rental trucks or trailers. I’ve rented a huge storage unit from them for years, and it’s been great. The price was very competitive, and a few times when my debit card didn’t go through, I got a friendly email letting me know, and I was able to handle it without any harassment or threats like other storage units. The manager is a pleasure to deal with, Crystal is always efficient and professional, and always gives a smile and wave when I see her. She has been so helpful and thoughtful when I lost my card to access the building and when I needed both a truck and a trailer to move and move a car simultaneously here in town. She let me know that I could buy way more boxes than I needed and any I didn’t use I could return, so I did that, and it made moving so easy and returning the unused boxes was a cinch, absolutely no problems there. My storage was very big, easily accessed, the hours were generous, and they have several carts that were most useful. They even have a cart specially designed for moving mattresses, you know how floppy and awkward those things are. I’ve been fortunate enough to be able to go through all my stuff and downsize and swap meet enough that I don’t need the storage any more. So I have left, but if I ever need storage again I know I don’t need to shop around, the U-Haul storage on Copley drive is the best place to store your things. As far as equipment rental, getting trucks and vans has always been been very simple and worry free, and returning them has been easy and hassle free, and the staff has always been friendly and helpful I’ve done business with other places and they just don’t hold up to this one. This is as good as it gets and as cheap as you can hope to get, a value no matter which way you look at it.
William Q | Overall ExperienceAlways appreciate a familiar face crystal has been there for almost 10 years I think. Also the fact that they put the trailers on and take them off for me and they do it very rapidly and checking me out. Love the longer hours, especially early in the morning.
Robert M | First ImpressionsI’ve been storing at this location for about 18 months. And I’ve stored and rented from U-Haul over a dozen times. This location is by far the best I have used. Crystal and Richie have been there the whole time—always greeting me with a smile. Very capable as well. On my move out I was backing my U-Box up and Jason ran over and asked if he could help guiding me back. Once that was done, he offered to help with anything else. That “can I help?” seems to be the culture at this location. Again, great people, great location!
Frederic Y | Overall ExperienceThe whole experience took less than 10 minutes with a very knowledgeable staff member.
Juli B | First ImpressionsThank you was great service! Would only use u haul nothing else for life!
Dulguunnaran N | First ImpressionsI appreciate the morning team on Tues 10/15, very helpful and nice!
KRYSTYNA C | Overall ExperienceI really appreciate the staff you have working there. They have always been very courteous and helpful. I really appreciate the manager Crystal. She does a wonderful job their keeping things running smoothly. All the staff is great!
Catherine S | Overall ExperienceThe facility is VERY clean and pleasant to be in. The staff, Eddie was super helpful and gave good instruction. It appeared that there were ONLY 2 employees for the entire facility: storage and equipment rental. Yet, Eddie stayed calm and nice. He definitely could have used 3-5 more people to answer phones and check in equipment
Lisa T | First ImpressionsAlthough the faculties are immaculate, the cost of storage has increased several times throughout my rental agreement. I'm aware that the original monthly rental fee is available if prepaid in advance for several months but if you're paying month to month the increases are not acceptable.
TROY M | Overall ExperienceThank you
SHANNON J | Overall ExperienceThe staff are gods among men.
Christopher D | Overall ExperienceGreat place. Driving lanes are doable but tricky.
Joyce E | Overall ExperienceMove in experience was very smooth and professional with movers JT and Devonte from PremierMovingLLC. These movers were friendly, prompt, very considerate and mindful of my boxes especially those marked " fragile". They knew how to stack items in my storage locker.
Rose V | First ImpressionsThe dude with the handlebar mustache was AWESOME!!! Great customer service!! He needs a BIG raise and a promotion!
Terry J | Overall Experience