Comentarios del cliente para U-Haul Moving & Storage of Clairemont Mesa

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Clairemont Mesa

Grado total:

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Eric M. en

Grado:

Everyone was friendly and efficient. It was helpful and appreciated to have this part of my moving experience go smoothly. Your employees have my thanks.

erin M. en

Grado:

Ensure honesty and integrity in your employees and contracts.

Michel M. en

Grado:

El cliente no dejó un comentario.

Huy N. en

Grado:

El cliente no dejó un comentario.

Michael C. en

Grado:

El cliente no dejó un comentario.

Dennis D. en

Grado:

Fantastic Customer Service from ALL personnel...from phone calls regarding reservations to the front desk personnel to the young man checking me in...all top notch, professional as well as polite. My only dissatisfaction, the truck was dirty and should have been cleaned prior to placing in service. The hard, heat baked mud caked on the exterior was there for some time. Interior windows & mirrors were so filthy, I spent 5 minutes in the parking lot attempting to clean same....at least make towels available to customers should they need to clean safety (windows/mirrors) equipment. Sincerely Dennis DiLucente

Julia P. en

Grado:

all moved out after 8 months

Shawn N. en

Grado:

El cliente no dejó un comentario.

Fredrick G. en

Grado:

Your employee was able to find me the unit I needed when it was not on the internet

William AND S P. en

Grado:

El cliente no dejó un comentario.

Christopher R. en

Grado:

Great customer service and site mngr Jonathan super great

Marcelo B. en

Grado:

good people, great service, excellent facility

chris C. en

Grado:

nothing every thing was amazing. Very easy process. Friendly and knowledgeable staff. Great Experience

Mark W. en

Grado:

No complainants

Scott H. en

Grado:

El cliente no dejó un comentario.

Kenneth K. en

Grado:

El cliente no dejó un comentario.

Derek T. en

Grado:

El cliente no dejó un comentario.

Evangelina M. en

Grado:

El cliente no dejó un comentario.

Leland W. en

Grado:

El cliente no dejó un comentario.

david r. en

Grado:

Great service while moving in and emptying out the unit.

Jordan M. en

Grado:

El cliente no dejó un comentario.

Victor V. en

Grado:

The lady who helped me was great! Very helpful and friendly.

DOUGLAS V. en

Grado:

You made our moving experience much easier.

James T. en

Grado:

Dave was highly professional! Seamless pickup and return. The van was a pleasure to drive.

Daniel D. en

Grado:

El cliente no dejó un comentario.

serzh Y. en

Grado:

El cliente no dejó un comentario.

Paul F. en

Grado:

Required to change drop-off location farther from where we SIGNED AND PAID FOR and they REFUSED DELIVERY of the vehicle. We kindly said gtfo and left the vehicle and consider our contract over.

Sami K. en

Grado:

David was great to work with.

Christopher A. en

Grado:

Staff at this location are way above average. David and his team are extremely top notch. I personally would recommend that U-Haul Corperate consider using this location as a model store. David’should train people and have other locations duplicate his way.

William F. en

Grado:

Awesome

Ryan N. en

Grado:

El cliente no dejó un comentario.

Louis B. en

Grado:

We have been renting this type of equipment for about 20 years for various charities. Always pleased with the experience. Lou Berube San Diego Parrot Head Club 619 991 2727

vladamir F. en

Grado:

El cliente no dejó un comentario.

ANGELA K. en

Grado:

El cliente no dejó un comentario.

Christopher S. en

Grado:

El cliente no dejó un comentario.

Lorraine W. en

Grado:

Amazing staff they all went over the call of duty, every person I have spoke to was professional, personal and were willing to help! Thank you!

Susan R. en

Grado:

Don’t even consider an associate UHall location- only deal with actual UHall stores. Further if norm in person if u make a reservation hang up, call back a little while later and confirm they reserved what you requested. I had a nightmare experience, drive to three locations, corporate reserved a trailer t the wrong location so 3 hours wasted. Last one was great- but too much stress!

Yoonjae H. en

Grado:

Very kind staffs. Fast and efficient! Definitely use the service from these guys again. Thank you!

Edward H. en

Grado:

El cliente no dejó un comentario.

LAURIE M. en

Grado:

The storage was fine, however; I really needed to have 24 hour access, and they need more carts

Philip Watson P. en

Grado:

Nice

LAURIE M. en

Grado:

Just moved in to storage. So far, all is well.

john l. en

Grado:

Everything was great!

Robyn R. en

Grado:

Top notch! Thanks. Very helpful.

Philip Watson P. en

Grado:

Was checked in midday but when moving in that night after hours, had to call mgr as there was lock on the unit. To their credit, he called an assistant who eventually got us in

joel s. en

Grado:

No complaints

nicole a. en

Grado:

Good service

STEVE S. en

Grado:

Great service.

MARIA S. en

Grado:

Clean and well- maintained storage facility. Professional and customer friendly staff. Definitely a U-Haul storage facility to be proud of. Keep up the great work!

James R. en

Grado:

Check-in was great. I returned that evening with more stuff, & was unable to enter 20 min. before end of access hours. I should have been told of the policy; I don't live nearby, so it was wasteful.

John O. en

Grado:

Crystal is awesome, huge help !

james c. en

Grado:

Overall contact very good.

BOB K. en

Grado:

Please fix the lighting in my larger unit and finish.. the resurfacing of the parking lot. These are both corporate iissues. David Hamm is an excellent manager and Crystal is a great employee.

Jaymee M. en

Grado:

I was so impressed and grateful for the truly top notch customer service afforded to me at the storage facility. It's the human component that really instills confidence in the service & product.

lorenzo s. en

Grado:

Jonathon Cornejo and all the staff was really helpful and friendly. Excellent service!

Heather T. en

Grado:

Everything was great. Easy move because of all the great customer service from everyone I came in contact with

CYNTHIA S. en

Grado:

The staff was friendly, knowledgeable and professional. The facilities are well maintained and very secure with their card entry system.

CLEONNE C. en

Grado:

Twelve years at your facility and I've been pleased always. I've used U-haul trucks a few times before with satisfaction every time.

audrey r. en

Grado:

You all kept your agreement u initially stated and i appreciate that!! Also very personable staff everyone!! From start to finish all processes were gone over efficiently ...thank you u haul ...your a

Lori L. en

Grado:

The clerk was exceptional and very personable. The facilities are very clean and secure. I was very pleased with my overall experience.

cale b. en

Grado:

The staff was very helpful and efficient at the facility. Quickly checked us in and got us to our unit, taught us house to get into the unit.

Rajan M. en

Grado:

Keep up the good work!

Ron S. en

Grado:

Dave and Chrystal as well as all the other team members are always courteous and helpful

chris l. en

Grado:

Clean facility, enough carts available to move things in and out. Helpful friendly staff

candace s. en

Grado:

No complaints, enjoyed working with them, and knew they had my back when I didn’t lock my unit completely and another time when I forgot my license in the office. I highly recommend them! You won’t it

Tonya V. en

Grado:

Excellent customer service

richard o. en

Grado:

Very helpful and accommodating staff. Worked with me on some last minute changes I had to make with a one-way rental. Always courteous and patient with customers.

Teresa C. en

Grado:

The staff here are so kind and helpful!

Chantel F. en

Grado:

The staff was very professional and always helpful when neededc

kristin c. en

Grado:

Great experience! Will definitely rent again if needed or recommend!

MARK P. en

Grado:

Well run and a helpful staff. Always clean. Security was above average. The manager, David is a great guy.

Francine M. en

Grado:

Wish I could give a higher rating. Crystal is the reason why. Refused to listen to me at move out regarding your system being down and unable to pay bill. Charged me a full months rent. Lost customer

Fernando G. en

Grado:

Crystal answered all the questions that I had in a courteous and Professional manner. Also, The location was well stocked with any supplies that I needed.

GERALD G. en

Grado:

All staff are nice and friendly.

Jovel B. en

Grado:

I like the place its clean and very accessible

Antonio C. en

Grado:

The facility itself I would like to access it at a later time of the day

Deborah K. en

Grado:

Each time I needed assistance, someone was always available and friendly. Closing out was super quick and easy as well! If we ever need to store something again I’ll be sure to use Uhaul!

Karen D. en

Grado:

Thank you!

NESTOR H. en

Grado:

Staff assistance was great and facility well kept and secure.

GERALD G. en

Grado:

All of the staff are VERY HELPFUL. One of the cleanest storage.

citlalli r. en

Grado:

David Hann was awesome!!!! Best customer service, easy process!!! Thank you

Mark S. en

Grado:

Very friendly & accomodating staff. They appear to work like a close family. They pitch in for each other & were very informative on every detail. One of the best UHaul locations I have ever been to

mary r. en

Grado:

The experience was seamless. Staff were friendly, answered all my questions and showed me a range of options for my storage needs. I would recommend this facility to others.

KELLY A. en

Grado:

Great customer service

Carol G. en

Grado:

The staff was very friendly and helpful the few times I needed help. I was really grateful for all of the security measures- I felt very safe when present and felt my items were safe. Very clean

Carly B. en

Grado:

There was a fire & the sprinkler system went off. They handled it quickly and professionally. Turns out 99% of my things were fine- perhaps I’d have a different atttitude If they weren’t ;)

Katherine B. en

Grado:

Jonnathan was so helpful! He made the return and storage rental so easy!

monisha b. en

Grado:

Great staff. There were always very helpful and kind. the facility was always very clean

Jacy G. en

Grado:

Not fair to charge people for time after they move out. Convenient to charge for a full month even though I have already vacated the unit and it’s available to rent out.

Aisha N. en

Grado:

Clean and good facility. The alarms went off a few times inside which was really loud and annoying. Dave the general manager was so nice and helpful as was the entire staff. Good experience overall.

Paul V. en

Grado:

Great and friendly customer service and the facility met my needs. I also liked all the additional items available for purchase though I needed none this time. I recommend this location to others.

DANIEL R. en

Grado:

I rented a 10x10 from Uhaul at Claremontmessa for several years Crystal was amazing even called me in several occasions to make sure my rent was paid on time. The facility and Crystal were outstanding

michael f. en

Grado:

VERY PLEASED

blanca s. en

Grado:

You raised my storage for $5.00 dollars. One of your reasons were to keep bathrooms clean. I was there on December 16,2018. Bathrooms, were dirty. All the entire time your alarm drove me crazy!!

Michael H. en

Grado:

Great customer service here!

TANIA Z. en

Grado:

Excellent facility great staff.

Harold R. en

Grado:

The staff was always friendly and professional especially the manager but all were very helpful. The access hours could be extended a bit. The cleanest storage facility I have ever used. Thanks.

JANNETTE T. en

Grado:

Great staff, always helpful even when busy.

David G. en

Grado:

Very satisfied thank you

RACHEL S. en

Grado:

Had this unit for over 3 yrs without any problems. Always had email confirmation on payments and phone calls if any issues. Great service

Jason g. en

Grado:

Trying to get ahold of the office to ask questions was impossible. I was always routed to a different Uhaul and even they couldn’t connect us. Every time we went to office the staff was always rude.

Natanya W. en

Grado:

Jonathan and David were incredibly helpful

Rocio L. en

Grado:

Every time I went in for questions or concerns the staff was always amazing

Cindy B. en

Grado:

Thank you to the team at Clairmont Mesa!

Jovel B. en

Grado:

Super customer service

Karlee h. en

Grado:

Would have like to have gotten a refund for the remaining 1/2 month we paid for.

serafim p. en

Grado:

Very helpful staff. Would definitely use this again if the need arises.

Mary Grace A. en

Grado:

Very helpful staff. I will recommend it to my friends. Thank you guys!

ADYLUZ P. en

Grado:

Had a great experience, will definitely recommend and come back if I ever need a storage unit service again. Thanks for all the help!

Christian V. en

Grado:

Got a flat tire and they sent someone over to replace the flat and the one next door in only 90 minutes even though we were in the middle of nowhere.

Oliver Z. en

Grado:

While I only needed short term storage I will happily return here with any future storage or rental needs. Great facility with great staff. Thanks!!

JOEL C. en

Grado:

I have no complaints.... keep up the good work.

JOHN B. en

Grado:

My only complain is that when I want to check out on the 7th, after having the unit for over 5 years is that they did not pro-rate my rent for the month. I did not know that i had to inform them prio

cynthia a. en

Grado:

Dave the manager there is AWESOME! We've stayed with Uhaul Copley largely because of outstanding customer srv and Dave's attention to accommodating needs at critical times. Can't thank him enough😄

Bradley P. en

Grado:

Great facility, great staff. Highly recommend.

DEBORAH M. en

Grado:

After 3 years all of my boxes and furniture and everything else were absolutely spotless. Thank you.

STEVE S. en

Grado:

Your team lied to me about space size and I had to throw away belongings because of lack of space. Additionally, stuff was damaged by trying to fit items into small tiny lying storage space.

Mike F. en

Grado:

Staff was helpful and kind.

Sammy T. en

Grado:

Great Service nice people and very helpful with a super stressful move:)