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ANGEL A | First ImpressionsSelf Storage Units in Lemon Grove, CA, 91945
U-Haul Moving & Storage en Lemon Grove
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U-Haul Moving & Storage of Spring Valley
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U-Haul Moving & Storage of El Cajon
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- 4.5 es la calificación promedio de clientes
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Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
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AHMED M | First ImpressionsJeremiah was very helpful and knowledgeable
DESIREE N | First ImpressionsStaff was GREAT much Love and very professional
Linda c | First ImpressionsAwesome staff and facility
Sandy H | Overall ExperienceRented a 4 x 4 unit on the upper level due to my disability, I couldn’t climb the ladders. I told him that they knew it. I told him I will need to find some help. I went in on the 28th and they told me my account was canceled by somebody and they rented it to another person. That’s double booking. Then they tell me I should’ve had a lock on it or they never told me to put a lock. I told him my disability.
RICHARD Q | Overall Experiencecustomer service was awesome our rep got us in and out answered all of questions then proceeded to ask if there was anything else he could do. We got there three minutes before closing most people would have said we are closed but he asked what can I do for you then I told him what I needed and he said let’s get you squared away and on your way. I was in and out thank you so much for your wonderful awesome customer service JJ
Demetria M | First ImpressionsIt would be nice to have a few trash cans inside and in the lot to keep things tidy. Would also be nice to have a community broom available so that we can keep areas tidy. Off ice refused access to broom. Just makes more work for staff.
jamie s | First ImpressionsRobin, was very helpful.
Carmen B | Overall ExperienceI put a claim in for the past when I came to move out of my storage unit in October 2024. I notified the general manager well knowledgeable and helpful thank you. Assistant manager truly needs to work on customer service and business ethics and not patronize the customers when he has made numerous errors which caused the general manager to clean up. Therefore customer service is key you're only costing people more money when you're not professional. Also claim department close a claim than ever inquired about and there's numerous funds that needs to be replaced. Kind of upset because me and my son had a surgery and weren't offered a better services without having to come out of the claimants pocket. Did appreciate the support with our families situation.
LAURAMAY A | Overall ExperienceThe Manager Mr.Garcia is the best n the staff are quick, friendly and fast. Shoutout to Bre as well she was very helpful tell me at the room sizes n what works best!! Thanks Yall
ARRASHID H | Overall ExperienceVery grateful to Mr. Robin and his employees for making our usage of the storage facility available.
Ms S | Overall ExperienceI please
REBECCA H | First ImpressionsI've been with storage all my life and would still go back there whenever I needed it. This particular location in Lemon Grove is my favorite by far here in San Diego, CA. The only missing and I would love to suggest and more business for U-Haul. I request to have a real address using the unit # as my suite # and making the U-Haul address as my own as well. An option to be added to my monthly bill temporarily as I'm occupying a unit in the location. I would like a percentage and discount please as well as I'm giving this.
Luke L | Overall ExperienceThere is nothing else to say you give excellent service
MIKAIL E | Overall ExperienceWas there when I needed them the most and the manager there Robin Garcia I give him beyond a A+ very nice guy Thank you.
karran r | Overall ExperienceThe manager and staff at the Lemon Grove , Massachusetts Ave location are the best. Very organized and helpful. They made the check out and clearing out the storage unit easy. I had my storage unit for 6 years.
laura l | Overall Experience