I made a reservation for 0830. I was in the location at 0823. I was standing in line for 6 minutes before manager Rios finally spoke to the woman BEHIND me. He finally asked if i had a reservation which I did. Im not sure if he is just not a morning person or if he was having a bad day or what, but he was absolutely rude. Took forever called secondary on speaker but didnt tell me. Told me to complete walk around but didnt give further instructions. I called him over for help with a cracked bumper and he seemed irritated to help. He then reluctantly added damage stickers and sent me on my way. I will NEVER visit this location again. I have visited so many uhauls in the past and this is by far the WORST location ive ever visited until I returned my vehicle to Martinez. He was amazing and very sweet. Very attentive and explained the charges that would return to my card and asked if I had any questions. Manager Rios on the otherhand needs some customer service training to be completed again. Please reach out to him for training. Thanks.
Alquiler de camión de mudanzas en Lemon Grove, CA en U-Haul Moving & Storage of Lemon Grove
¿Te mudas de o a Lemon Grove, CA 91945? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en U-Haul Moving & Storage of Lemon Grove. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en U-Haul Moving & Storage of Lemon Grove
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Lemon Grove, CA.
Alquileres de vans de carga y pickup en Lemon Grove, CA
Los alquileres de van de carga y pickup U-Haul en Lemon Grove, CA son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Lemon Grove, CA 91945. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
locking mechanism on trailer door was rusty and hard to use. Staff was slow and unenthusiastic. checked in ahead of time on phone, but staff made me do everything all over. also called secondary number which no other location has ever done.
I feel for the employees at this location. All employees were pleasant but working under terrible circumstances. Equipment was vandalized making it difficult to meet customers needs. Manager did the best he could but I'm surprised he was able to maintain his composure. All in all I will not return to that location and I am unsure if I will ever use U-Haul again. If anyone in upper U-Haul management cares to call I can explain the issue I encountered with fuel as well. Thank you, Gene Harrel
All went extremely well and I'm not surprised. This U haul location has been at the same location here in Lemon Grove for 30 or 40 years and the operators and staff went out of their way to be helpful and considerate. I'm a repeat customer for good reasons!
Make sure the windows on the truck's are cleaned prior to renting them to the next customer. Other than that, I really like this location. They are very accommodating.
Rios was the best and he helped me with everything.
The guy who helped me was the best uhaul employee I have ever experienced, was super helpful and knowledgeable, went out of his way to make sure we had a good experience
In and out in no time!!
Worst experience !!! Never again ! Had to change 4 different reservations with confirmations. CORP customer service (the worst) had us running around San Diego to differ locations because they didn't have the size we reserved!!!!! Total rat race ! Ended up spending 500 more due to the lack of communication and no UHAULS IN CALIFORNIA!!!!!! Don't take reservations if you can't fulfill the reservation!!!! That simple!!!! Others in line were also experiencing same issues. Put us 2 days late on moving. Didn't seem to really care. Never again. The gentleman that helped us at lemon grove was the best at getting us set up. All of this had nothing to do with him. It was the corporate side! All the employees at Lemon grove were awesome helpful and professional !!!!! It's all the customer service corporate side and website allowing you to reserve a trailer/truck that they don't have!!!!
Everyone was great - very professional, accomplished and efficient. We had excellent service and will definitely be returning and referring friends and family.
"Who was that masked man?" Well, thats what they used to say to caped crusaders back in the day when a phenomenal imdividual stepped in to save the day. LEVI LEVI LEVI!!!! THIS GUY LEVI IS AN ENORMOUS ASSET to Uhual. I was done with Uhual before I walked in that day. Best customer service Ive ever had. As a matter of fact, Im using this location for ALL future Uhaul rentals. Bravo, sir!!!!
Great customer service knowledgeable and very helpful patient and understanding work ethic was on point would use there location and service again when need arise and would definitely recommend to others keep up the excellent service and positive attitude
Your staff were all impressively professional and helpful. It was a very positive experience as it went smoothly and efficiently, all while Rio and Jonathan were friendly and thoughtful. The truck was quite old and bumpy driving, and no A/C made it too warm in the cab at times.
It took 1/2 day to find a car carrier I did most of the looking. Your dispatch finder was no help. U haul phone rang for hours on hold. Needless to say I was frustrated with your customer. No excuse because of covid.
Make sure that truck are ready for pick up with gas and clean !!
These people all had pride in their jobs and it shows. I can honestly say they were professional, courteous, patient and most of capable to get you through your moving needs with no time wasted. You leave there knowing you went there for the right reason and that you will not do business anywhere else but Uhaul Massachusetts in Lemon Grove!!! Thank guys
I ordered online for reservations for a truck. I specifically choose no extra insurance offered by U-Haul to save some money and only being 3 blocks away to new home. But was charged $14. Unable to refund for insurance once returned truck. That is not right to charge for something not asked for.
Excellent customer service, friendly staff!
the service was great but I had charges on receipt that I shouldnt have had and Im getting no response to my emails
Great customer service
I received the contract when I initially reserved the truck however I have yet to receive an actual receipt telling me how much was actually charged. Not good at all!
Everyone who helped me through my rental experience, through this uhaul location were very friendly and helped accommodate all my needs.
Everything was outstanding
Great service , at this location !! U-Haul needs to be a little more picky about their agent franchisees. Stop giving them out to just anyone with a pulse. I went to two other "Agents" , one was the liquor counter of a local supermarket , and English wasn't even their 2nd language. The experience was so bad I took my ID and credit card back and left . The second was a not any better . Try vetting them for a change . It's YOUR COMPANY they are poorly representing . Just a thot .
Very professional, helped me even though I had the wrong truck.