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DOMENICO Y. | First ImpressionsSelf Storage Units in San Diego, CA, 92126
U-Haul Moving & Storage Of Miramar
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U-Haul Moving & Storage of Point Loma
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
Storage Customer Reviews
- 4.0 Average Customer Rating
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So…at some point the credit card I had in file expired, and your team apparently cut my lock and put their own on. So even though I updated with a new card almost a year ago and was up to date on all my payments, your team claimed to not know how that lock got on there or why. Then they didn’t want to cut the lock off for me. Wasted hours of my life trying to resolve that. Eventually I got to empty my stuff out and went to close out the contract. And when doing so I saw on their screen where it asked if the user was in the military. So I ask, “why would you need to know that?” To which they responded with, “because we have a military discount, did nobody ask you that when you rented the storage space?” To which I responded, “of course not!” So… by my calculations I lost out on about $288. But at least I had rude employees there to deal with on top of it. This is probably just one example of why the overall review on this particular establishment is 1-2 stars, depending on where you look. Lots of room for improvement at this place. Hope this helps.
SEAN H. | Overall ExperienceI have rented a storage unit at U-haul of Miramar for 3 and a half years. I have been very happy right from the start especially with the outstanding service here! When I first moved in an issue arose that I had inadvertantly neglected to properly lock and secure my unit. I received a call from the manager right away and when I explained I was living on the east coast and could not come in and correct the issue, he told me not to worry, that he could handle it for me (removing the old lock and putting a new one on the unit and holding the keys for me in the office. More recently I have been spending a great deal of time at the storage unit as I have been clearing out unit in preparation for a move back across the country to the east coast. Over the past month I have been there nearly every day and I have had many interactions with various members of the staff here. Everyone has been helpful, attentive, personable and generous with their time. The manager, Caroline, has been always professional, prompt and efficient in handling issues; she has been very generous and kind as well. She deserves recognition too, for taking good care of all the many details that also contribute to making this business exceptional. The facility is kept clean (even the bathroom is spotless!); and the temperature is always comfortable. The best thing of all of though is all of the people who work here, and what a great job they do of taking care of customers. I truly am going to miss all of them.
Denise W. | Overall ExperienceGreat place staff was great
evaristo r. | Overall ExperienceThe best customer service facility compared to college station texas
jermey b. | First ImpressionsEveryone was extremely helpful. Super easy process.
Jeremy K. | First ImpressionsDefinitely plan on coming back here once I need a storage unit again.
Lex P. | Overall ExperienceGood help from staff on check in. I have stored engineering tools in past years here and was happy to be back.
MARK B. | First ImpressionsGreat staff, very helpful and knowledgeable Location is convenient and storage facility is very clean and easy to move around through.
Richard C. | Overall ExperienceThank you for offering storage when you are making a move, it made everything so much easier. Your staff at Camino Ruiz is the best, very helpful, friendly and knowledgeable as well. I would definitely recommend this location to everyone.
Richard C. | Overall ExperienceThe staff was polite and helpful.
Lynette C. | Overall Experience