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john h. | First ImpressionsSelf Storage Units in North Charleston, SC, 29405
U-Haul Moving & Storage en Dorchester Rd
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Contenedores U-Box® para mudanza y almacenamiento
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3.7 millas desde esta ubicación
U-Haul Moving & Storage of Rivers Ave
2155 Credit Union Ln
North Charleston, SC 29406Limited Units Available.
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6.1 millas desde esta ubicación
U-Haul Storage of North Dorchester
8222 Dorchester Rd
North Charleston, SC 29418 -
6.2 millas desde esta ubicación
U-Haul Moving & Storage at King St
584 King St
Charleston, SC 29403Limited Units Available.
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7.2 millas desde esta ubicación
U-Haul Storage of Clements Ferry
2076 Wambaw Creek Rd
Charleston, SC 29492
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- 4.0 es la calificación promedio de clientes
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Customer friendly!!!!
LISA G. | First ImpressionsFriendly
LISA G. | First ImpressionsVery easy to work with , Andrew's costumers service was OUTSTANDING!!
DESMOND S. | Overall ExperienceGreat attitude, answered my questions in a clear friendly manner❣️
Marie A K. | First ImpressionsRelocating, was a devastating issue due to covid..from my truck rental issues: redoectinging 3 times forcing pick up in 3 distant cities only to result in a VERY DIRTY AND TRUCK WITH TRANSMISSION ISSUES to storage security: theft of unit, AND REPWEST NOT ADHERING TO INSURANCE POLICY CONTRACT , with valid proof of break in and losses...I was denied compensation dispite a validation to theft of my unit by the store manager. Improper documentation of policy incin addition, dec 2021, iI paid monthly storage and insurance increase change, dispite reflection of payment to uhaul with a request and payment for insurance policy increase...and the policy did not reflect my request after several request to management to confirm. But Addotion was taken from my bank card receiving the price for the increase from 5000.00 Coverage to 15,000.00. Also, a contractual 24 hour security and surveillance agreement was also broken. The camera did not effectively monitor or record the premise, nor was a security officer assigned to protect my unit which faced a dark street access and ungated access, A bigger issue is faliurure to properly communicatedid the sale of my unit content...when questioned, Management stated all units auctioned as a clear sale after 90 days if no payment is recieved... my payment was made on Dec 2, 2022 and on Jan 30 2023 I received an email thay my entire contents was sold on the 25th for 65.00... I am more than disappointed as a 2 1/2 year custome. I trust uhaul to safeguard my life possessions and family airlooms. Generally the service is kind and enjoyable.. however to avoid the breech of contract and voiding my account out of the system along with treating me like trash was quite hurtful.. I was so upset I went to the bathroom on myself in the store and now experiencing a depression I have never known. Shame on you as a company
omega c. | Overall ExperienceThe storage unit itself was great! Clean inside and seemed well built and sturdy. No leaks even during Ian the hurricane- However little bits of insulation was falling on my stuff consistently. The biggest problem I had though was accessing my unit. C12. EVERY time I went to use my unit trucks, pods, moving containers, and shipping bins were blocking the access point. When asking the staff they always seemed extremely putout to help move anything. (Michale B) had the most attitude of all. The worst was yesterday when I was told they "didn't have the keys to those trucks" with no solution. I have even called ahead to let them know I was coming- and nothing was done. After about an hour yesterday, I WAS able to access my unit, however belong made to feel like a problem and not like a paying loyal customer was confusing. I will 100% continue to use Uhaul trucks for my business, as I do large scale balloon installations- but the storage side of things at this location definitely has so issues to be addressed. Yesterday I had the BEST Customer service from Jena over the phone with customer care. I took photos of the problem, and will happily share them and my experience with Uhaul corporate for reference in hopes this doesn't happen to future tenants.
Hampton B. | Overall ExperienceThank you for being there for our storage needs. We really appreciate it. We feel sad that we're not able to continue at this time. I have cleaned out the storage building make sure that everything was as when I received it when I come back to work in this area I will definitely come back and use your storage facility. Thank you again for allowing melco fire stopping to be part of this U-Haul storage experience.
Melissa A. | Overall ExperienceMoney was stolen from me. Fees were added to my account because of the money someone stole. The manager does not want to refund me those fees back that should of never been charged to my account in the first place.
TAMEATHIA L. | Overall ExperienceGREAT CUSTOMER SERVICE!!
Wilbert G. | Overall ExperienceVery Good Customer Service, Well kept storage areas
Brenda E R. | Overall ExperienceThey need to do better with payment when i made a payment out of one month. I was told the computer had a glitch in the system and my merchandise went up for sale. When I know I paid for the month that I pay for overall I would not recommend it to anyone else just because of that problem.
TAMEKA H. | Overall ExperienceThe storage facility was fine- unit was blocked by other trucks, has to wait a bit for them to be moved
Hampton B. | Online Move In