Comentarios de los clientes para U-Haul Moving & Storage at Dorchester Rd

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Dorchester Rd

Clasificación general:

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WILLIAM W.
Clasificación:

El cliente no dejó un comentario.

Dustin H.
Clasificación:

El cliente no dejó un comentario.

Brian N. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Michael K.
Clasificación:

El cliente no dejó un comentario.

CHRISTOPHER E.
Clasificación:

Truck had broken riverside mirror. Front end shaked violently above 40 MPH. Truck was unsafe!

Dorothy M.
Clasificación:

El cliente no dejó un comentario.

Dorothy M.
Clasificación:

El cliente no dejó un comentario.

GREGORY B.
Clasificación:

El cliente no dejó un comentario.

Randy J.
Clasificación:

El cliente no dejó un comentario.

RENE R.
Clasificación:

Not sure. The experience was outstanding

JOELBRADFORD S.
Clasificación:

El cliente no dejó un comentario.

ZELTWANGER L. | Overall Experience |
Clasificación:

Upon removing boxes from storage, all stored along the cement wall had mold. The boxes on the floor had water damage. We were on the second floor and unsure how they had water damage. Shelving units - the shelves themselves, also had water damage on the bottom and therefore are no longer useful. Given that the price of the units is so much higher than other storage facilities, and our products stored had damage, I would not recommend Uhaul for long term business storage..

PHILIP B.
Clasificación:

El cliente no dejó un comentario.

john L.
Clasificación:

El cliente no dejó un comentario.

Anna A.
Clasificación:

El cliente no dejó un comentario.

Maura B.
Clasificación:

El cliente no dejó un comentario.

Cornelius B.
Clasificación:

El cliente no dejó un comentario.

Herbert B.
Clasificación:

El cliente no dejó un comentario.

Lee B.
Clasificación:

IDK; quick, efficient with email invoice; great service and experience

Staley Beth B.
Clasificación:

The employees at this location work so very hard. They are always smiling, always helpful, and try to take care of customers as quickly as possible but they are always busy. My suggestion would be to hire more employees and schedule extra people, especially at the busier times. On this particular occasion there were three trucks and two trailers that pulled in ahead of me all within 5 minutes. No one can keep up with that volume.

THOMAS A.
Clasificación:

Nothing, excellent experience!

Ricardo M.
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This is it! Uhual employees, nice and helpful!

DOUGLAS H.
Clasificación:

El cliente no dejó un comentario.

Eric S.
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El cliente no dejó un comentario.

DeAngelo F.
Clasificación:

El cliente no dejó un comentario.

Byron H.
Clasificación:

El cliente no dejó un comentario.

STEVEN B.
Clasificación:

El cliente no dejó un comentario.

ANNETTE M.
Clasificación:

El cliente no dejó un comentario.

BARRY J.
Clasificación:

El cliente no dejó un comentario.

Steven T.
Clasificación:

Terrific service at pickup and dropoff. Great truck....excellent value.

Gregory B.
Clasificación:

El cliente no dejó un comentario.

TROY G.
Clasificación:

This a great location and the staff Mr. Anthony was very nice. However, Our truck broked roadside was very prompt amd getting is gping again Unfortunately, with roadside Assistamce they kept re routing us to the local store amd.it was.very HARD to reCh them due to UNDERSTAFFING.

STEVEN H.
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El cliente no dejó un comentario.

Tony C.
Clasificación:

Seemed to be a little short staffed but the staff was friendly and polite trying their hardest.

Randy J.
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El cliente no dejó un comentario.

Marie M.
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El cliente no dejó un comentario.

Richard C.
Clasificación:

El cliente no dejó un comentario.

John N.
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El cliente no dejó un comentario.

John B.
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El cliente no dejó un comentario.

DEWEY T.
Clasificación:

Very easy check out, and check in. Staff was very friendly.

Roger H.
Clasificación:

El cliente no dejó un comentario.

Melvin C.
Clasificación:

Nothing

Bruno B.
Clasificación:

Your website leads you to believe you can pick up and drop off at certain locations. After we have made the reservation, you let us know that those locations don't work. This is misleading advertising, borderline false advertisement. This happened for BOTH our pick-up and DROP-OFF locations. I plan to shop elsewhere for my next moving needs.

Gregory H.
Clasificación:

El cliente no dejó un comentario.

Robert K.
Clasificación:

Fast and efficient. Excellent service.

MARIO S.
Clasificación:

Everything was good

Staley Beth B.
Clasificación:

El cliente no dejó un comentario.

JOSEPH B.
Clasificación:

Fast friendly service and very reasonable prices. Motorcycle trailer made this transport so easy.

Kevin B.
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El cliente no dejó un comentario.

Annuschka M.
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El cliente no dejó un comentario.

Johnie C.
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El cliente no dejó un comentario.

David D.
Clasificación:

El cliente no dejó un comentario.

JAMES H.
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El cliente no dejó un comentario.

Eckeron K.
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El cliente no dejó un comentario.

Ragina S.
Clasificación:

El cliente no dejó un comentario.

Michael L.
Clasificación:

I had issues with billing that was disappointing. I found duplicate rental charges on my bill on the days following my trailer rental return 1 hour early on the day of rental. I had to call twice to get the duplicate charges removed and it was not clear why I was getting charged the rental fee each day following the rental return. Other than the billing issue my trailer rental was fine and equipment was in good condition.

Alicia W.
Clasificación:

Awesome experience!

Keith W.
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El cliente no dejó un comentario.

Christopher S.
Clasificación:

El cliente no dejó un comentario.

William S.
Clasificación:

El cliente no dejó un comentario.

tiffany d. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Stephanie S.
Clasificación:

El cliente no dejó un comentario.

noah C.
Clasificación:

El cliente no dejó un comentario.

Kelly S.
Clasificación:

El cliente no dejó un comentario.

Georgiev G.
Clasificación:

You guys are doing a great job! All of your staff yesterday was helpful and respectful. Will definitely use your service again!

Keith R.
Clasificación:

Nothing. Great and quick service. All employees were wearing masks. Thanks for a great experience.

Shelia R.
Clasificación:

A little problem at first with rental but all worked out

Darren T.
Clasificación:

El cliente no dejó un comentario.

Michael M.
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I was unclea why I had to drop the truck off there. I passed three U-HAUL PLACES ON THE WAY. Why couldn't I have gone th=o any of those?

WILLIAM H.
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The two gentlemen that took care of me were the best quick efficient and very pleasant to deal with in and out in probably 10 minutes definitely recommend

BYRON C.
Clasificación:

El cliente no dejó un comentario.

James P.
Clasificación:

Trailer smelled like gasoline and i had to transport furniture so now the furniture smells like fuel. Not cool.

MARCETA W.
Clasificación:

General manager is not friendly she leaves her staff struggling. Truck was really dirty and smelled like cigarettes. When checking in truck I had to walk back and fourth between the person inside and the person out. I feel like an employee should have done this. Every time we use this location we have issues.

Wallace J.
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El cliente no dejó un comentario.

RANDALL D.
Clasificación:

El cliente no dejó un comentario.

taek K.
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El cliente no dejó un comentario.

Patrick S.
Clasificación:

El cliente no dejó un comentario.

Charles S.
Clasificación:

The young lady that runs this office is top notch! You can tell that she is not only good at her job, but she cares about what is going on "on her lot"! I have been renting UHaul's for years, and she is the best employee I have seen.

erick H.
Clasificación:

Very Rude Employee not happy at all

CRAIG A.
Clasificación:

El cliente no dejó un comentario.

michael M.
Clasificación:

Excellent customer service! They went out in a downpour to hook up tow dolley.

Max R.
Clasificación:

El cliente no dejó un comentario.

Timothy F.
Clasificación:

El cliente no dejó un comentario.

VALERIE M.
Clasificación:

The panel van was comfortable, spacious, held large paintings, had good heat and air con, had good pick up on the highway and with the blind spot mirrors it was easy to change lanes. Friendly and helpful staff as well. Thanks.

Christina R.
Clasificación:

The later business hours were a life saver. The young lady that assist me was very helpful.

john O.
Clasificación:

The system of taking a photo of our license is a little confusing. I understand it's importance but it would be great if it were more intuitive. I think a better intro to it from your sales advisors would be helpful.

brandon B.
Clasificación:

Indeed up over charging me

jeffrey J.
Clasificación:

El cliente no dejó un comentario.

Andrew L.
Clasificación:

The equipment worked very well.

paul C.
Clasificación:

Nothing

Beverly J.
Clasificación:

El cliente no dejó un comentario.

Henry F.
Clasificación:

Nothing everything was great

Alric W.
Clasificación:

As I mentioned defore location very inviting. The need more people as I had to wait just to check out.

KUBA M.
Clasificación:

Porscha was an awesome employee. It was apparent she was in charge and keeping everyone working efficiently and proficiently. She has strong leadership traits, and you can tell she takes pride in her work. A++

Andrew R.
Clasificación:

El cliente no dejó un comentario.

Ashley J.
Clasificación:

El cliente no dejó un comentario.

Kevin B.
Clasificación:

El cliente no dejó un comentario.

Justin K.
Clasificación:

El cliente no dejó un comentario.

MATTHEW K.
Clasificación:

No one told me I'd be slapped with a 20 dollar fee for dropping the trailer off after hours. I picked it up at 6pm, don't you think this would be worth mentioning. Very dissatisfied

JENNIE K.
Clasificación:

El cliente no dejó un comentario.

latonya A.
Clasificación:

Everything was outstanding when I arrive there and when I came back to drop off.

Jack W.
Clasificación:

Great customer service.

BARBARA G.
Clasificación:

Left my Rayban sunglasses in truck .Called the following morning and noone would pick up phone. Called 15 times finally spoke with Anthony and he said noone turned in glasses. Asked to speak to general manager Kayla and he said she would call me in 15 minutes. That was 24 hours ago..The employee that cleaned truck stole the Raybans and management dosen't care enough to even call me. Terrible customer service.

JENNIFER L. | Overall Experience |
Clasificación:

Portia was very helpful and amazing

Kiki M. | First Impressions |
Clasificación:

Company is an rip off

Robin V. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

JAMES L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jacqueline B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Virginia J. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

John K. | Overall Experience |
Clasificación:

Easy to use and staff was great to work with

BREONNA M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

jeremy h. | Overall Experience |
Clasificación:

Owner and all staff members are as good as it gets

Barbara H. | Overall Experience |
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Kayla was extremely helpful and professional. Thank you Kayla

Iona R. | Overall Experience |
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Everything was wonderful throughout my patronage. The courteous and understanding staff makes it easy to use them again and recommend them. Thanks Uhaul.

benjamin w. | Overall Experience |
Clasificación:

General manager was awesome and a huge help

Peter S. | First Impressions |
Clasificación:

The manager was nice, she did what she could. But very unorganized, too much equipment on site. Storage space I was given was already used, I was given a smaller unit that I had to make it work.

Barbara H. | First Impressions |
Clasificación:

KAYLA WAS GREAT!

Dania W. | First Impressions |
Clasificación:

The staff at the 4788 Dorchester rd location was kind and friendly.. But there was one young lady That help don't remember her name so sorry.. But has beautiful red hair.. She is the best. Thank you

tanisha r. | First Impressions |
Clasificación:

Will never refer this place to anyone

tanisha r. | Overall Experience |
Clasificación:

Owner was very rude and has very, very, very poor customer service, he even went as far as yelling at me, blaming being out in the Sun he forgot what he said to me, storage was never used got a refund

Saundra B. | First Impressions |
Clasificación:

Clean store. Management and employees very helpful, patient and kind. Excellent service. Great prices. Thanks U-haul!

Antony V. | First Impressions |
Clasificación:

Despite issues beyond their control, they were very nice and accommodating. Sebastian was especially helpful and aquired a moving van and storage shed for me.

Jessica O. | First Impressions |
Clasificación:

The staff were very helpful and friendly. We waited a long time to get processed tho.

Dave C. | Overall Experience |
Clasificación:

Nobody seemed to know what was going on, spent hours on phone with call centers, a week delay getting access to the box, then dropped off in the wrong spot!

TOMAS T. | Overall Experience |
Clasificación:

Apparently; the manager (never met) is money hungry and senseless. I don't EVER want to hear from him or anyone there, in any, way, shape or form. Told the manager if he kept harassing me, I'd sue.

armani b. | First Impressions |
Clasificación:

Awesome customer service! I was mistakenly double charged for renting the van due to computer glitches but it was fixed and they were kind. I appreciate the urgency and willingness to take care of me.

Angela M. | Overall Experience |
Clasificación:

Jared the manager went above and beyond duties to make sure our experience was great.

Sean P. | Overall Experience |
Clasificación:

Staff seemed annoyed that I showed up to empty my ubox even though I had called to set an appointment. They were all standing behind counter chatting, and at first completely ignored me.

BRIAN H. | Overall Experience |
Clasificación:

Nice people

KATHARINE O. | Overall Experience |
Clasificación:

Did not see the unit before signing. It's humid and grungy. Opted to cancel, but canceling remotely took 5 phone calls and no responses from the office. Do not recommend - lacking customer service.

Eleanor N. | Overall Experience |
Clasificación:

Owner/Manager didn't close out my account until 2 months later (Uhaul error). He started standing mail to my ex-husband house for my current husband 😣

Elena P. | Overall Experience |
Clasificación:

Was impressed how a crew of only 3 (2 at any time due to alternate shifts) manage to maintain operations/storage/Ubox handling-fetching for customers/attend the counter w no wait. Kudos, Team Jarred!

Veronica H. | Overall Experience |
Clasificación:

Thank you!

ronald r. | Reservation |
Clasificación:

Thank you very much for your customer service

AJ M. | Overall Experience |
Clasificación:

Although the facility provided a safe storage, entry locks were frequently broken with AC either being inop or dripping water all over the floor. An increase in rent did not seem reasonable.

Patrice S. | Reservation |
Clasificación:

The team at this location made my move very easy. I also had to get a last minute storage unit and that transition went smoothly as well.

Todd C. | Overall Experience |
Clasificación:

Left some things in one of yalls units over the summer months- the air conditioning was key! Felt peace of mind with my stuff being here.

Marek C. | Reservation |
Clasificación:

Thank you!!!

julie h. | Overall Experience |
Clasificación:

Good, friendly service with help knowledge for questions or concerns. I would definitely recommend the U-Haul service and/or the storage units.

Jennifer M. | Overall Experience |
Clasificación:

So many completely negative experiences with the Uhaul boxes. And the first two questions aren’t relevant but the system is forcing an answer.

John H. | Overall Experience |
Clasificación:

Everything was very good and nice

DAVID P. | Overall Experience |
Clasificación:

I canceled my account at the location, a couple days later I got numerous letters about a bill and late fees, I called everyday and was told that someone would call be but I never got a phone call.

No se han enviado comentarios para esta ubicación.

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