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DONALD S | First ImpressionsSelf Storage Units in North Canton, OH, 44720
U-Haul Moving & Storage en North Canton
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The Cap Stop Inc
6624 Greenfield Cir NW, North Canton, OH 44720 View Available Units
(U-Haul Neighborhood Dealer)0.9 miles from this location -
U-Haul Moving & Storage at Columbus Rd
2650 Columbus Rd, Canton, OH 44705 View Available Units5.0 miles from this location -
Fresh Meadows Ohio LLC
4516 Navarre Rd Sw, Canton, OH 44706 View Available Units6.4 miles from this location -
Vista Storage of Green
3046 Myersville Rd, Uniontown, OH 44685 View Available Units
(U-Haul Neighborhood Dealer)8.2 miles from this location
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To whom it may concern: It was disappointing to arrive after explaining what our specific need was over the phone. We needed a unit that measured exactly 10x10 & when we arrived the unit access was locked, code worked but door needed to be unlocked by an associate. We proceeded to the units and it was 4x8 at least and then they opened the second to say we had 10x10. That is false advertising. As I explained to the associate we are in need of a unit that can store rolling crates & we’ll need a 10x10. The associate was helpful and located us a new unit. Once completed our move in process and went back to the main office. Very disappointed when I was told we need to rent the unit beside the 10x10. Again, we are flexible and willing to work with this, but we are renting a 10x10 not 10x15 with a second door. The associate was helpful and made good notes to talk with store manager ( Rosie) However, Just felt that it was misleading & the staff needs better trained to help locate the correct units on site. I truly do not want to unload my whole unit to accommodate a unit 10x15. Again we hope with good communication we can get this issue resolved with no issues.
Sean M | Online Move InFrom my experience with of their GMC Savana cargo vans, very well maintained and clean vehicles. Clean interiors in the main building and the storage building. The restroom in the storage building was very clean. I also find it very nice that they have garage door on the building that way you can back your car in and etc... Also, very friendly staff! Immaculate experience here! <3 :3
Waylon R | First ImpressionsNo complaints
Monique P | Overall ExperienceOur card to swipe to get into the unit after hours did not work the entire time we rented the unit. The unit was clean. None of my stuff was ruined in the unit. My account kept having additional contacts added into the online account (people that would have access to enter the unit), but I didn't know the person. This happened twice and was addressed and changed twice. The third time the same person got added to the account, I decided to move my stuff into another storage facility. Noone could ever explain what happened. When I went in to get access to move everything, the lady that helped me had the same first name (odd spelling of a common name) was the one that was helping me. VERY odd situation. I would never rent at this location again. U-Haul has always treated me well, I've never had an issue with them until this happened.
Adam L | Overall ExperienceReally good people! Definitely happy with everything
ONDRA W | First ImpressionsNice Place
Toia S | Overall ExperienceThe girl that helped me was quick and efficient
Monique P | First ImpressionsThe rates are pretty ridiculous though
melisa s | Overall ExperienceThe facility was spotless! Also, the staff was very helpful in deciding what I needed for my storage needs in between the closing of my house in SC to here locally. I would highly recommend this business!
Kelly T | First ImpressionsExcellent experience overall. I will always be using this location. Everyone helpful and efficient, even when I was being a little difficult as a customer...
Andrew F | First ImpressionsThe staff was wonderful and very helpful. I was very pleased that the staff was very competent and knew their job. It made the process very simple.
jennifer e | First ImpressionsI WOULD LIKE TO THANK ISACC FOR BEING A WONDERFU HELPFUL !!
Mary B | First ImpressionsThank you
Judith Y | Overall ExperienceStorage units are double the price of anywhere else
Nicole A | Overall Experiencevery helpful staff!
Anthony N | Overall ExperienceVery professional and everyone’s very kind. I’ve referred people there before for trucks and storage units and I will continue to refer people as time goes on.
ERIC P | Overall Experience