Better security since there are many men looking for work who always approach customers for work. Having a security guard and visible security cameras would help.

Super efficient. Clean. Well maintained. Friendly. Helpful. Polite!

Many thanks to Anthony......

Good storage facility

very friendly and helpful.

My storage unit was broken into and everything I own was stolen.

Having been a storage customer at this facility for quite some time, I have seen employees a come and employees go. Your employees inside seem generally rude, abrupt, overworked, harassed and impatient. My most recent experience with an employee at the desk was poor, at best. She was upset with me because I left my phone in my car "you don't even have a PHONE?" no, ma'am, I don't. "Can you go back and get it?" No, ma'am I am currently carrying a 50lb sleeping child and have NO desire to walk 50 yards back to my car in 108° heat. To be honest, the use of my phone to check in should be a convenient OPTION, not a necessity. She then said, "well I guess I'll have to use MY phone." Okay, please do, and I handed her my driver's license. She then used her pen to flick it back at me, through the air, in the most impatient way possible. I called her on her behavior, which I found exceptionally rude and unprofessional. The remainder of the interaction was how it should have started; at least she became semi professional instead of abrupt and rude. People are coming to your facility for a service. Instead of acting as if you are our last resort in times that can/could be turbulent, how about teaching your people how to act with even a modicum of compassion and human decency? Or, maybe you could hire people like that, instead of having to train it into them? I have repeatedly emailed the manager Dan Ferre regarding a credit that was supposed to happen two months ago. I've decided to file that credit under the "never do business with Uhaul again" and let it go. All that having been said, however, regardless of the half dozen unpleasant interactions I have had inside Uhaul over the years, I have literally NEVER had an unpleasant interaction with the people working outside. I don't know which way the ladder of success moves in your facility, but the people outside seem happier.

Staff was very courteous and helpful.

U-Haul Las Vegas Blvd S has been there for me during my toughest adventures. I appreciate the immediate responses regarding items needed to make my transitions easier and smoother. Thank you U-Haul and Staff members, until we meet again. C. Glover