What a wonderful front office experience. The staff was professional and the environment was clean and welcoming. Thank you UhaulChris K. | First Impressions
Customer Reviews for U-Haul Moving & Storage of Enterprise
Las Vegas, NV 89123
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.SCOTT L.
natyree h. | First Impressions
The number one item didn't like about this storage was loading and unloading dock. Very tight and limited. Observed the staff as always being rude.Karen V. | Overall Experience
For starters, My drop-off was in SPARTA, TENNESSEE! That you got that fact wrong, is the LEAST of the unpleasant aspects of my 'Uhaul experience'! Your corporate 'numbnuts' also had the trailer checked in a day before I arrived and tried to charge me for an after-hours check-in! I still don't have answers to that mess! As to suggestions to improve service for future customers; fire your entire corporate staff and in gauge 'trained monkeys'!Raymond E.
Very efficientCarolyn H.
The location was not on top of their inventory I was confirmed rooms and when I got there the size I was promised was not there.Cecile P. | First Impressions
I did have a bad experience with uhaul especially the regional manager from my pick up location. However drop off went smooth with helpful man that helped me.ANDRANIK H.
Very wuickJudy G.
Efficient operation ProfessionalCarolyn H.
El cliente no dejó un comentario.GARY W.
Would highly recommend this location to anyone.Linda M.
El cliente no dejó un comentario.Kim W. | First Impressions
El cliente no dejó un comentario.KIMBERLY W.
The facility was always very clean and well-lit. We had a storage unit at another facility across town and when we went to move out of it recently, we found that many of our belongings were ruined by rat/mouse droppings, urine, and damaged from them burrowing into our boxes, furniture, etc. We'll never store there again, but would gladly store with U-Haul. We had no issues at all in the 4+ years we had a storage unit there!terri h. | Overall Experience
El cliente no dejó un comentario.ROBERT Y.
I requested and reserved a 10' van, but received the next size up. I was only moving a 5x5 storage unit.MICHAEL ALAN L.
Have used this facility a few times and have never had a bad experience.JUSTIN EDDIE P.
Not make reservations if your know you don't have the trailers available.JUNIOR H.
U-Haul always a go to for my moving needs. Great customer service and are always quick to get you on your way. Very easy and convenient Will definitely come back for their for service. A+++ companyJames S.
El cliente no dejó un comentario.Victor B.
All went well!NOEL C.
El cliente no dejó un comentario.JAMILA W. | Overall Experience
El cliente no dejó un comentario.Vianey J.
At pickup the customer service was excellent and the entire process was simple and inexpensive.MICHAEL PATRICK M.
El cliente no dejó un comentario.KAEEANEMARNIK D.
El cliente no dejó un comentario.DAVID A.
Online system doesn’t work … use peopleNEVADA P. | Overall Experience
Online system is dismalBruce E. | Overall Experience
El cliente no dejó un comentario.RANDY RICHARD Z.
El cliente no dejó un comentario.Tiffany P.
All staff was good and courteousRAJ G.
El cliente no dejó un comentario.BRYAN RICHARD D.
El cliente no dejó un comentario.ROBERT T.
i got a bit of a scare when i was going to be slightly late in dropping off the truck. after extending, the online app had my miles at 13,000 and the charge was $11,000! i called into the location where the drop off was to be and explained what happened and asked what to do. she was exactly helpful. grant it, it was almost closing time for her. but maybe she shouldn't be working in a customer oriented field. the customer service rep from the call center was more helpful and understanding of the situation.LISA ANN CRISANT Q.
El cliente no dejó un comentario.Jose R. | Overall Experience
Pulled in and the staff immediately began to remove the trailer from my vehicle.Rhys J.
El cliente no dejó un comentario.Vianey J.
El cliente no dejó un comentario.LEON VB L.
Everything was greatWARREN WAYNE T.
Good customer serviceRUBEN YNIGUEZ C.
I would rent this van again because it was clean, easy to load and unload with doors on the sidewalk and back, it drove well. It cost $15 more than I was told over the phone because I was told 150 miles was included. I drove 123 miles and my receipt says only 100 miles is included. When double checked my order it doesn't say anything about the mileage limit, so I will ask next time for it in writing and / or ask again when checking in at the counter. The other small surprise was a charge for rental tax.CANDICE N.
El cliente no dejó un comentario.Alandria J.
El cliente no dejó un comentario.Danny C.
El cliente no dejó un comentario.Anissa B.
Thank you U-Haul for helping me with all my moving needs! I wouldn't change anything I had a good experienceNectarrinna C.
Staff were very rude! I will never come back to this location again and make sure to let my friends and others know by posting about it and rating it on Yelp. From the moment I got there, not one single person was friendly. And when asked if I had 24 hours to return the vehicle, the staff person with the name that starts with an M (blinding/gray hair with some pink on the ends) replied by yelling at me and said â€œNo! We will charge you extra.â€ She was just very confrontational and outright rude! I've never experienced such horrible customer service. They seem to be very busy so they don't appear to care much about customer service.ERROLYN G.
El cliente no dejó un comentario.Demetrius J. | First Impressions
Excellent ServiceDEMOSTHENES P.
Every single employee we came into contact with had suburb customer service! 5 star rating for that, also great truck and trailer! Only negative experience was that the cab of the pick up reeked of cigarette smoke. Smelled like someone had smoked for days with the windows up. Because the customer service is so well done, we will absolutely recommend them to friends!Erin D.
El cliente no dejó un comentario.Kathleen M.
El cliente no dejó un comentario.VICTOR EUGENE T.
El cliente no dejó un comentario.john S.
El cliente no dejó un comentario.Frank S.
El cliente no dejó un comentario.STEPHEN B.
El cliente no dejó un comentario.David D.
El cliente no dejó un comentario.cindy o. | First Impressions
El cliente no dejó un comentario.Glenn F. | Overall Experience
I was very impressed by this location. clean. modern. stopped at the sign and didn't even need to leave my vehicle for drop off.JOSHUA C.
They were all very kind and helpful. I can't say there's anything necessary to improve upon in my situation.SHAUN MICHAEL W.
I moved out on the 26th and was still charged full price on the 26th for a month I was not even a tenant anymore….essentially stealing 177 dollars from me. Lady behind the counter was rude and not helpful at all. DisappointingCourtney h. | Overall Experience
I was impressed both times I was there, seeing a team of employees working together to clean and prepare equipment about to leave. The employee who hitched up my trailer was very polite, and did not hesitate to place stickers on areas of pre-existing damage without even being asked. I've rented many, many times at other locations in and out of this area, including storage, trucks and trailers, and have never seen anything other than simply hitching your trailer, or handing you paperwork. I did call to let them know I would be returning the next day (still within the 24 hour rental period), and Arick was very nice about making the change for me quickly over the phone. Although at drop off, the computer wanted to charge an extra 24 hours, Arick was there and quickly corrected it. Overall, a good experience.JOHN T.
Return was no problem and we returned it 12 hours early.STEVEN GEORGE R.
Both the men that checked me in and checked me out were very nice and helpful. However, whoever I spoke to over the phone when my movers were running late was not very helpful, and a bit rude. She had no customer service skills whatsoever.Terrilynn O.
El cliente no dejó un comentario.WILLIE L.
El cliente no dejó un comentario.DOROTHY GROVER S.
El cliente no dejó un comentario.Richard H.
Easy in and outWilliam F.
El cliente no dejó un comentario.FLOR DEL CARMEN S.
thanks Randall for check inJEAN P D.
Staff very friendly and helpfulMARCUS G.
El cliente no dejó un comentario.Greg L.
All goodjorg C.
El cliente no dejó un comentario.Hector S.
El cliente no dejó un comentario.Allyson S.
El cliente no dejó un comentario.Harvey M.
This is a U haul Hub, everything you could ever need from then they have . Even still fill propaneDaniel S.
The people at the location on Las Vegas Blvd were absolutely fantastic to deal with! They helped me with regards to the booking mishap online & made my rental experience easy & convenient!! My rental was clean & ran perfectly! Thank You!!Ryan M.
El cliente no dejó un comentario.Madelyn M.
Trailer worked well, Thank you..âââââDAVID H.
The best uhaul dealer in Las Vegas hands down!!DEANGELO DUBOIS C.
The gentleman who worked incoming and outgoing equipment was really nice and made for a pleasant experience. ¡Gracias!STEVEN T E.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Tyeashka C.
the lady at this location was rude, unfriendly and not helpful at all. I have been to other locations in Las Vegas for UHaul rentals and the staff has always been nice. This lady was RUDE. I'm sure there are lots of other people who would be happy to have a job if she hates working so muchAnna D.
El cliente no dejó un comentario.Jonathan V.
Very helpful staff. I didn't lock my unit properly, and one of your staff called me to inform me. I will certainly recommend Uhaul in the future.Yoon C. | Overall Experience
El cliente no dejó un comentario.Vianey J.
El cliente no dejó un comentario.JOSH A.
El cliente no dejó un comentario.Lon B.
El cliente no dejó un comentario.Gilda A. | First Impressions
From when I started the truck, it sounded like it had a air leak. It got worse when I would step on the brakes. The brakes did work fine though.JOEL EFREN G.
El cliente no dejó un comentario.DAX W.
El cliente no dejó un comentario.Albert J L.
El cliente no dejó un comentario.Elva S.
El cliente no dejó un comentario.STEPHEN B.
Explain to the customer how to drive the truck, this was my first time renting and i didnÂ´t know how to use.MARIA M.
El cliente no dejó un comentario.andrew B.
El cliente no dejó un comentario.Dennis A.
The gentleman that received the truck was friendly and professional. Thank you and I will pick this location again in the future.Mauro G.
El cliente no dejó un comentario.Cynthia T.
It was really warm in the "climate controlled" storage areaLAQUETTA N. | Overall Experience
The young man we worked with was very attentive, thorough and friendly.MARY D.
Customer service was great, gave me a good van and clean, thanksEtimani M.
Very inconsiderate and unfriendly front desk people @ the Las Vegas Blvd shop. Understaff front desk . Pile of throw aways at entrance of units.Elvia V. | Overall Experience
The employees went over and above did a great job to make sure that I had everything I needed.Covis M.
Easy return. Thank You for your help.LANCE F.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.William C.
I was given a trailer with a missing bearing dust cover. Considering potential bearing failure as a result of exposure to the elements I think that a customer should not be exposed to maintenance neglect. More attention should be given to equipment before releasing it to the customer.WERNER K.
One of the employees was really rudeFrank R. | Overall Experience
this was now the 2nd truck rental in two weeks and both cases, the front suspension and steering lash was excessive in movement. On this truck, seems the steering knuckle or perhaps stabilizer bar is worn out. Be a good idea to get this over to a mechanic before a user has problems. Also, the vacuum assist brake system, there seems to be a leak somewhere as you can hear it.mark R.
It was a struggle to reserve a uhaul. I had previously made reservations at 2 separate locations before arriving at this one. This place was great & I will be using them going forward.Anissa B.
El cliente no dejó un comentario.Juana C.
El cliente no dejó un comentario.Rodolfo I.
El cliente no dejó un comentario.RAYMOND G.
El cliente no dejó un comentario.Kem M.
The truck was in bad shape the.breaks at one point were working properly the side on the driver was nor working as well that's so important to have both of those parts working.Edwin C.
El cliente no dejó un comentario.AMANDA BELEN M.
I did not like that the price had significantly increased in price for only the last year i stored my belongings. I may have not moved my stuff if the price did t increase significantly.gloria g. | Overall Experience
El cliente no dejó un comentario.Mary T. | First Impressions
Move in was easy and quick. Facility was clean and easy to access/ move in.Lauren K. | First Impressions
Enroute to Las Vegas had a tire blow out . Had to wait hours for roadside assistance. Waited so long that I drove the truck to nearby uhaul l was told l couldn't leave a disabled uhaul truck with a flat tire on the property because parking is a issue and it will be towed !!! Frustrated , l said let me get this straight!!!!! l can't leave a uhaul truck on a uhaul property ??? Yes he said so you would tow your own property l can't and won't drive a unsafe vehicle. And said wow when l returned the next day and the only truck the was blocked in was mine . I would like a phone call from a Regional Manager or customer service representative Thank youjames f. | First Impressions
I was charged for the entire month of August which is not fair when I moved out on 8/8/21. I was not aware that Uhaul does not prorate nor give refunds on storage units but, you give refunds on truck rentals, to me that's an oxymoron. I would not recommend anyone to use Uhaul for storage, the truck rental is good.Vera K. | Overall Experience
El cliente no dejó un comentario.Uniece J. | First Impressions
Overall it is a decent place to store your stuff if it isn't long term. The building itself is very hot considering it's advertised as air controlled. It is more expensive per sq. ft. then other storage units around the area. But like I said before if you just need a place to store your stuff for a few months this will do the job.Hannah C. | Overall Experience
El cliente no dejó un comentario.LAQUETTA N. | First Impressions
El cliente no dejó un comentario.joseph b. | First Impressions
They so called telling I own them for almost for yaer I’m just so lost on this how Can say that I called my bank and change the hold year are kideing meTommie P. | Overall Experience
El cliente no dejó un comentario.tyler r. | Overall Experience
El cliente no dejó un comentario.Markie P. | Overall Experience
El cliente no dejó un comentario.steve b. | Overall Experience
El cliente no dejó un comentario.Frank R. | First Impressions
El cliente no dejó un comentario.timothy n. | First Impressions
El cliente no dejó un comentario.Alphonzo H. | Overall Experience
Great customer service all the way around. Saw the store manager on a couple of visit. Always checked to see if everything was going well. Had 24 hour access and didn't use it a lot, store called me and recommended I remove it and save an extra $10.00 a month. Very nice staff and facility.MICHEAL B. | Overall Experience
El cliente no dejó un comentario.Caleb W. | First Impressions
Facility was clean, secure and we'll lit. And the staff were kind, knowledgeable and very helpful.Margaret W. | Overall Experience
El cliente no dejó un comentario.may w. | Overall Experience
El cliente no dejó un comentario.jessica c. | Overall Experience
Easy acces but securedofelia l. | Overall Experience
Just need security for loitering, I went one night and it was people sleeping in the facility but overall love the people and the areaAndre R. | First Impressions
Needs security for people loitering at night, came in and bathroom was locked and they kept wondering aroundAndre R. | Overall Experience
I was satisfied with everything but the extremely high monthly price and how fast you will go into lien if not paid. Most everyone has gone thru hard times at some point in their life and a lil human kindness and compassion goes a long way but I'm guessing if that's what you want go to a mom and pops storage facility!CINDY K. | Overall Experience
El cliente no dejó un comentario.Lauralie W. | Overall Experience
El cliente no dejó un comentario.Frederick M. | Overall Experience
El cliente no dejó un comentario.Marlene V. | First Impressions
I am very pleased will all of the assistance I've reviewed. I am out of state and there assistance in my needs was outstanding. The team Is outstanding. I look forward to further businesses with U-haul it may not be with the location I've just used but I hope the service at my next location will be as outstanding. Thank you to all of them.Lorri M. | Overall Experience
When we showed up to move our stuff in the room was not available, although the staff and owner worked with us to make room. Instead of one 10x11 room they set us up with two 5x11 rooms. Really impressed with there friendly attitude and professionalism.Randall B. | First Impressions
El cliente no dejó un comentario.Lauralie W. | First Impressions
Not enough parking for storage customers.Joe A. | First Impressions
El cliente no dejó un comentario.GARY F. | Overall Experience
El cliente no dejó un comentario.Irving W. | First Impressions
El cliente no dejó un comentario.CHRISTOPHER C. | First Impressions
I appreciate the extended help, the agents was very helpful. GraciasELLEN M. | First Impressions
El cliente no dejó un comentario.CHARLES M. | First Impressions
El cliente no dejó un comentario.HELGA B. | First Impressions
El cliente no dejó un comentario.FRANKIE C. | First Impressions
El cliente no dejó un comentario.GAIL C. | First Impressions
El cliente no dejó un comentario.RALPH DARNICE F. | First Impressions
El cliente no dejó un comentario.thomas t. | Overall Experience
El cliente no dejó un comentario.Thomas T. | First Impressions
The complete staff was outstanding. Thank you so much.Ebonie M. | Overall Experience
El cliente no dejó un comentario.Meaghan G. | Online Move In
Arick did a great job assisting my needs and showing me the unit.KADY B. | First Impressions
Super efficient. Clean. Well maintained. Friendly. Helpful. Polite!Julie L. | First Impressions
El cliente no dejó un comentario.STANLEY AVILA O. | First Impressions
El cliente no dejó un comentario.hazel o. | First Impressions
Staff was very courteous and helpful.ronald h. | First Impressions
Best Uhaul yet.JOCELYN R. | First Impressions
Drove cross country with no problems. Truck very reliable.MARIELLEN M. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!