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JASON A | Overall ExperienceSelf Storage Units in Gilbert, AZ, 85234
U-Haul Moving & Storage en Gilbert Heritage District
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- 4.5 es la calificación promedio de clientes
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I can't imagine the difficulties of being homeless and/or dealing with a drug addict. The thought of not having anywhere to sleep safely or to get help, is very frightening. I also understand the hardships it must create being a business. I can't imagine the difficult situations some of your employees are placed in. Being kind to a human being or doing what your employer requires. I have used U- haul in the past and have always been satisfied. However, I don't make this decision lightly, because I don't want to put personal items above a human being, but I do need to put my safety and security first. I do not feel safe using a storage facility that drug addicts use to do their drugs and/or live in. I had a friend who has a storage unit at Public Storage on Country Club a few years ago that burned down. I know some of the horror of this world, and to some a storage unit to live in is a miracle. Is there not something as an American business you can do to help these individuals find help or shelter without punishment or throwing them back out on the street?
MICHELLE F | First ImpressionsGreat staff! Great customer service and clean storage units, Justin is very helpful and Dee is hands down the best fr, he really leaves you with an impression of willingness to assist no matter what . Thank you again for keeping my belongings great for over a year .
Alex O | Overall ExperienceI’ve never had good luck at this facility, especially accessing it when I need to. There is always some issue, so I try to avoid these types of locations. The whole check in at one key pad and then check in at another is just overkill.
PATRICIA M | Overall ExperienceNever actually used rental, cancelled didn’t need
Cindy G | Overall ExperienceThey were absolutely the BEST! Will use them for any future storage needs.
rosalind k | Overall ExperienceVery helpful and knowledgeable in getting what I needed
Daniel C | Overall ExperienceEvery thing was Great , and Dee the Manger was nice man , show us how to get in and out of the blvd. In person . Good job young man!! 👍
MARIA M | First ImpressionsAttendants not at checkout when initially needed, but once they solved service was fantastic. Staff were attentive and friendly.
Art L | First ImpressionsKeep up the amazing work
miguel e | Overall ExperienceNice facility. Convenient to access.
BEN A | Overall ExperienceJustin was very helpful and friendly.
Geraldine P | Overall ExperienceKeep up the good work!
HEATHER M | Overall ExperienceThank you for letting me and my granddaughter rent the storage unit. I will be recommending you to others in the Gilbert area, where all my grandkids live. Thank you again Sharon Cunningham.
Sharon C | Overall ExperienceThe guy that helped me was nice and really helpful.
HEATHER H | First ImpressionsI rented for 2 years would get emails with incorrect address and had updated by calling the site and customer service to update but wasn't until I cancelled. Doesn't make sense to me. Another issue, Last year in oct I called site which would transfer me to customer service in regarding to see about getting a reduce rate if I prepaid for ex 6 months but was told site would need to answer that taken message down for site to call back in which they didn't. Fast forward rate went up without getting notification contacted site stated letter was sent, get this to what address, the old one mentioned above in which I provided several times to update. I asked again about getting lower rental rate and advised did not get a call back last year regarding that. I was told unable to. Therefore, brings me to thirdly, why I cancelled among the other 2 issues I had and found a way cheaper storage unit saving me 70 to 75 dollars for same size unit. If the site would be worked with a discount pre-paid for 6 months. I would be stayed. In addition i say 1 or 2 people who works at site are friendly the rest not so much within the 2 years being there.
Carinna J | Overall Experience