Manny helped me and was great! Friendly and very considerate. He was also respectful and even thanked me for my service in the military.

Thanks for the great service!

I have never used a storage facility before so I have nothing to compare it to.

When I arrived at the downtown Chandler office there was only an hour till close. The staff was outstanding. The assistant manager helped me back into a spot so my wife and I could unload. While unloading time was running out and instead of telling us to wrap things up we are closing the gentleman who check equipment in helped us unload. This type of service was great. Thank you to the entire staff at that location. When needed I will use that location again. Thank you Diana & Mike Bernard

-Need better lighting; area of my unit was pitch black. -Need to be better descriptive online; I didn’t know that the units were actually are the back of the truck ,just laid on the ground. Having unit in a pitch black and the gate being left open due to non-operational is really creepy for me (woman) to be there by myself! So it really depends on the size unit Someone would need if I would recommend this facility and if they’re lighting has not changed on if it’s a woman that needed a unit at the facility! But overall, nice facility and yes during the day I felt safe! I would recommend facility!

Service was good until the customer service representative took a personal phone call while we were sitting at the desk going over paperwork.

Appreciate the help during a difficult moving time. Thank y'all. Stay well & safe.

This is my location of choice. I always get good service.

Really dont think I was offered the insurance and when i moved my things out the storage my daughters entire bedroom furniture was soaking wait from the leaks inside the unit. Other than that everything else was good. Staff was always pleasant and helpful

This location very nice! However my experience with u- haul has been absolutely awful!! Your call center numbers are use less my stuff was missing for a month with no one that could get in touch. I would not use the u boxes again because of the HORRIBLE customer service. I suggest getting more bodies at your actual location and get rid of the phone so called “ customer service” people. Feel free to contact me. It’s because of the nice man Justin that works at Chandler that I decided to keep my stuff there.

Although I had some problems at the pickup location the guys at the Chandler location made up for it was very nice and extremely helpful. Glad I choose that location. I would recommend that location

The office personnel were very helpful. Thanks for helping me.

We moved from out of state and had to put our stuff in storage as our new home is not ready. They are rather expensive compared to others but convenient to our new home.

Staff was very helpful

Very quick and I’m depth service

Charles helped me make an informed decision about storing my belongings. He was kind & professional.

When we arrived an employee showed no clue he understands anything about customer service or treating people; Manny B., however, provided outstanding customer service. I cannot thank Manny enough.