Comentarios de los clientes para U-Haul Moving & Storage of Downtown Chandler

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Downtown Chandler

Clasificación general:

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Kim S.
Clasificación:

Always a great location to rent a truck from. Can always depend on them to help every time I need to rent a truck. Kudos to the employees working Saturday and Sunday morning.

Michael B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

DAVID B.
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El cliente no dejó un comentario.

Lyle R. | First Impressions |
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Manny helped me and was great! Friendly and very considerate. He was also respectful and even thanked me for my service in the military.

Rita C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Chris B.
Clasificación:

El cliente no dejó un comentario.

MICHELE W.
Clasificación:

The truck was perfect and easy to drive from gilbert Az to las vegas. Gas mileage was much better than expected. Seats were very comfortable. The staff in Chandler were very friendly and helpful. Great experience.

charles` D.
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Helpful and jock pick up

Charles G.
Clasificación:

Team is awesome

Todd D.
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El cliente no dejó un comentario.

ellie A. | Overall Experience |
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Thanks for the great service!

Richard L.
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I'll be using this company location again next year!

RYAN L.
Clasificación:

El cliente no dejó un comentario.

Jamie C.
Clasificación:

I was a bit unhappy having to wait for a truck when we had an appointment to pick-up the truck at a certain time. When you are moving, you are likely to be in hustle mode so waiting for about 20+ minutes was kinda a bummer. However, staff was nice and apologetic :)

Pierre H.
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The staff at this location was very helpful and understanding about my frustration with the Uhaul equipment that I rented.

Edwin Q.
Clasificación:

Great customer service very easy to work with will always use this location even though it's not my closest location I live in Mesa and will drive to this Chandler location every single time

TONYA E.
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El cliente no dejó un comentario.

Todd S.
Clasificación:

El cliente no dejó un comentario.

Bryan T.
Clasificación:

Honor the original contract you make with your customers. My last experience with uhaul was more than enough to make me want to pay more to go to the competitor.

Nancy W.
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El cliente no dejó un comentario.

DENISE C.
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El cliente no dejó un comentario.

Sandra B.
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El cliente no dejó un comentario.

Robert W.
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ran really smoothly and clear this locations focus is uhaul

DARREN R.
Clasificación:

El cliente no dejó un comentario.

charlotte l. | Overall Experience |
Clasificación:

I have never used a storage facility before so I have nothing to compare it to.

Michael M.
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El cliente no dejó un comentario.

Robert F.
Clasificación:

El cliente no dejó un comentario.

Michael B. | First Impressions |
Clasificación:

When I arrived at the downtown Chandler office there was only an hour till close. The staff was outstanding. The assistant manager helped me back into a spot so my wife and I could unload. While unloading time was running out and instead of telling us to wrap things up we are closing the gentleman who check equipment in helped us unload. This type of service was great. Thank you to the entire staff at that location. When needed I will use that location again. Thank you Diana & Mike Bernard

Thomas B.
Clasificación:

El cliente no dejó un comentario.

Donald B.
Clasificación:

El cliente no dejó un comentario.

Lorraine O.
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El cliente no dejó un comentario.

JOSEPH L.
Clasificación:

Everyone and everything was great.

DARREN H.
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El cliente no dejó un comentario.

Ahmed N.
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El cliente no dejó un comentario.

Taylor F.
Clasificación:

Easy to return and the employees were very kind and welcoming

Monte P.
Clasificación:

I was checked out and hooked up in 10 minutes

Aaron L.
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El cliente no dejó un comentario.

Nerina M.
Clasificación:

El cliente no dejó un comentario.

Monte J.
Clasificación:

El cliente no dejó un comentario.

donald M.
Clasificación:

El cliente no dejó un comentario.

Douglas C.
Clasificación:

Was unable to use trailer. Description should clearly state that ramp and gate are limited to 5 foot load on 6x9 trailer. Waste of money and time on this rental.

KAYLYNN M.
Clasificación:

El cliente no dejó un comentario.

John K.
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El cliente no dejó un comentario.

steve B.
Clasificación:

Super polite and helpful guys working at this location. Definetly the only U-haul I ever utilize.

Rita C.
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El cliente no dejó un comentario.

CHRISTINA R.
Clasificación:

El cliente no dejó un comentario.

Daniel H.
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El cliente no dejó un comentario.

Matthew B.
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El cliente no dejó un comentario.

Robert J.
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The agent who rented us the trailer was exceptional. He did an amazing job

KENNETH W.
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El cliente no dejó un comentario.

Petros K.
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El cliente no dejó un comentario.

Thomas B.
Clasificación:

El cliente no dejó un comentario.

Monte P.
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El cliente no dejó un comentario.

David P.
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El cliente no dejó un comentario.

Clayton H.
Clasificación:

Work on fixing up the main store area. It seems quite run down.

NAZRUL T. | Overall Experience |
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El cliente no dejó un comentario.

Nazrul T.
Clasificación:

El cliente no dejó un comentario.

MYRON H.
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El cliente no dejó un comentario.

Richard C.
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El cliente no dejó un comentario.

Jeanne t. | Overall Experience |
Clasificación:

-Need better lighting; area of my unit was pitch black. -Need to be better descriptive online; I didn’t know that the units were actually are the back of the truck ,just laid on the ground. Having unit in a pitch black and the gate being left open due to non-operational is really creepy for me (woman) to be there by myself! So it really depends on the size unit Someone would need if I would recommend this facility and if they’re lighting has not changed on if it’s a woman that needed a unit at the facility! But overall, nice facility and yes during the day I felt safe! I would recommend facility!

Edward B.
Clasificación:

Nothing it was great.

JAMES M.
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El cliente no dejó un comentario.

Gary P.
Clasificación:

El cliente no dejó un comentario.

Jamiel L.
Clasificación:

I appreciate the excellent customer service. They took care of me in a very timely manner and made my experience very easy. That was by far the smoothest visit to Uhaul I ever had. Thank you for helping me move worry free.

Emily H.
Clasificación:

El cliente no dejó un comentario.

DAVID H.
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El cliente no dejó un comentario.

Gregory L.
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Employees were very helpful getting the truck and turning it.

Jason S.
Clasificación:

Great service as always!

Donald S.
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El cliente no dejó un comentario.

Monte P.
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El cliente no dejó un comentario.

John R.
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Super fast, great return location!

jason P.
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El cliente no dejó un comentario.

CORY M.
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El cliente no dejó un comentario.

robert W.
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El cliente no dejó un comentario.

Amalia G.
Clasificación:

Staff is efficient, very accommodating and the service was stellar. I've rented from this location before and should the need arise, will do so again.

HIRAM S.
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Very good and fast service! Very convenient for my needs!

Louis T.
Clasificación:

El cliente no dejó un comentario.

Daniel W.
Clasificación:

El cliente no dejó un comentario.

Andrew L.
Clasificación:

My only issue is that we pre-paid for the truck and the truck size wasn't available. We were told we would get a refund and we still haven't gotten it.

LEEANNE Z.
Clasificación:

Windshield was very dirty, hard to see, otherwise great

Cory M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

John J.
Clasificación:

helped figure out my dilemma from wrong truck pick up

STEVEN A.
Clasificación:

El cliente no dejó un comentario.

Christopher H.
Clasificación:

Great customer service. Would recommend this location and their equipment availability.

Michael J.
Clasificación:

El cliente no dejó un comentario.

TYLER F.
Clasificación:

U-Haul was very poorly maintained alignment was very bad cold hard to the right the whole time driving and the worst part smelled like somebody urinated in the U-Haul Ac vents

Brittany L.
Clasificación:

El cliente no dejó un comentario.

Andrew R.
Clasificación:

Needed more customer service agents. I waited 10 or 15 minutes to see an agent. There was only one for more of the time

AARON H.
Clasificación:

El cliente no dejó un comentario.

John T.
Clasificación:

The "ONLY" Thing I could find wrong after wiping down the inside cab was the steering wheel,, but that just comes with being hyper-aware of the times we live in now. No big deal I wipe everything down everywhere i go anyway . Larrisa who checked me in was outstanding and made the entire process of getting me in that truck and on my way as smoothe as possible! Uhaul ,,,, Dont let that one get away!!!!

Keith J. | First Impressions |
Clasificación:

Service was good until the customer service representative took a personal phone call while we were sitting at the desk going over paperwork.

Earline C.
Clasificación:

El cliente no dejó un comentario.

Stephanie G.
Clasificación:

The vehicle would only go 75 mph and also stalled twice.

Anthony C.
Clasificación:

Have more reps to help at the counter.

Cody R.
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El cliente no dejó un comentario.

David C.
Clasificación:

El cliente no dejó un comentario.

Leslie M.
Clasificación:

El cliente no dejó un comentario.

Jerry H.
Clasificación:

The checkin on a sunday afternoon was not well staffed, I dropped the trailer and left as there were 5 plus returns and not one there to take them for 10 min plus

DAVID B.
Clasificación:

The equipment was clean and ready to be picked up on time

Michael C.
Clasificación:

El cliente no dejó un comentario.

Erick T.
Clasificación:

very efficient

JEREMY C.
Clasificación:

El cliente no dejó un comentario.

ARTURO D.
Clasificación:

El cliente no dejó un comentario.

Brian B.
Clasificación:

A little expensive but everything went well. Thanks

Christopher O.
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El cliente no dejó un comentario.

DEBORAH T.
Clasificación:

El cliente no dejó un comentario.

Kelly W.
Clasificación:

El cliente no dejó un comentario.

SERGIO C.
Clasificación:

Great service and at the rental and at the return time, it made it better to have it all electronic. Thank you

April B.
Clasificación:

El cliente no dejó un comentario.

John T.
Clasificación:

El cliente no dejó un comentario.

NAZRUL T. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

MIGUEL C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

George O. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

jennifer m. | Overall Experience |
Clasificación:

Appreciate the help during a difficult moving time. Thank y'all. Stay well & safe.

Betty E. | Overall Experience |
Clasificación:

This is my location of choice. I always get good service.

April B. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Michelle H. | Overall Experience |
Clasificación:

Really dont think I was offered the insurance and when i moved my things out the storage my daughters entire bedroom furniture was soaking wait from the leaks inside the unit. Other than that everything else was good. Staff was always pleasant and helpful

Sara S. | First Impressions |
Clasificación:

This location very nice! However my experience with u- haul has been absolutely awful!! Your call center numbers are use less my stuff was missing for a month with no one that could get in touch. I would not use the u boxes again because of the HORRIBLE customer service. I suggest getting more bodies at your actual location and get rid of the phone so called “ customer service” people. Feel free to contact me. It’s because of the nice man Justin that works at Chandler that I decided to keep my stuff there.

Michelle H. | First Impressions |
Clasificación:

Although I had some problems at the pickup location the guys at the Chandler location made up for it was very nice and extremely helpful. Glad I choose that location. I would recommend that location

ann a. | Overall Experience |
Clasificación:

The office personnel were very helpful. Thanks for helping me.

Thomas K. | First Impressions |
Clasificación:

We moved from out of state and had to put our stuff in storage as our new home is not ready. They are rather expensive compared to others but convenient to our new home.

Thomas M. | First Impressions |
Clasificación:

Staff was very helpful

Kyller G. | First Impressions |
Clasificación:

Very quick and I’m depth service

charlotte l. | First Impressions |
Clasificación:

Charles helped me make an informed decision about storing my belongings. He was kind & professional.

Tom F. | First Impressions |
Clasificación:

When we arrived an employee showed no clue he understands anything about customer service or treating people; Manny B., however, provided outstanding customer service. I cannot thank Manny enough.

prince m. | Overall Experience |
Clasificación:

My battery was stolen from my vehicle

KEN S. | Overall Experience |
Clasificación:

xxxxx

EDWARD S. | First Impressions |
Clasificación:

Everything was excellent

Devon M. | Overall Experience |
Clasificación:

it was always clean and the guys were always helpful, friendly and very professional.

Debra H. | First Impressions |
Clasificación:

Excellent ! Staff went out of their way to make sure I was happy and taken care of.

IVAN M. | Overall Experience |
Clasificación:

Staff super friendly but when you call the store always transfer you to another place and not convince

Robert V. | Overall Experience |
Clasificación:

Everything was AOKAY

melissa t. | Overall Experience |
Clasificación:

Very good, courteous and helpful staff

Ahmed M. | Overall Experience |
Clasificación:

Thank you

corinne s. | Overall Experience |
Clasificación:

Customer service, top notch! Super friendly and helpful! Supportive to the local community! But a little scary in the evening, fences don’t have wire on the top, but weird people in units!

RASHAD K. | First Impressions |
Clasificación:

Thank you for your kind help.

joseph m. | Overall Experience |
Clasificación:

Felt like going home!! Everyone was respectful and helpful. Great job!

brad m. | Overall Experience |
Clasificación:

Very convenient

MARIO ANDREW H. | First Impressions |
Clasificación:

From the moment I entered the store until I returned the vehicle, excellence throughout.

Gwen W. | First Impressions |
Clasificación:

Courteous and rapid

Darshon H. | Overall Experience |
Clasificación:

Pprocess is always smooth & staff is very polite. only complaint is trying 2get someone on the phone at the actual location & the call center keeps answering & directing all my requests to the store.

marlon s. | First Impressions |
Clasificación:

The team was very professional and confident

andrea e. | First Impressions |
Clasificación:

The Chandler location was clean, organized, helpful and had some of the best customer service I've ever experienced- from the greeting at the desk to getting help at storage unit- they were AMAZING!!

Todd g. | Overall Experience |
Clasificación:

Great customer service

Larry W. | Overall Experience |
Clasificación:

UBox worked great and the staff at each end was incredible. That would be Steven in Springfield IL and Justin in Chandler AZ.

Marisa B. | Overall Experience |
Clasificación:

my u-box was not at the location that my confirmation email specified and it was not available when it was suppose to be

Monique A. | Overall Experience |
Clasificación:

Great experience

kim s. | Overall Experience |
Clasificación:

The entire experience was not good. Between the poor communication and the inability to get things done in the time that was promised, it is no wonder Pod has a better rating.

lakeisha w. | Overall Experience |
Clasificación:

We were very happy with the staff at the Chandler location

robert d. | Reservation |
Clasificación:

Your staff were great! And very helpful thank you.

Soei S. | Overall Experience |
Clasificación:

Front desk staff, especially Janelle were very helpful, prompt and knowledgeable. They took care of my issue and followed up with me afterwards with a call. Exemplary customer service.

Annie K. | Overall Experience |
Clasificación:

My shipment was delayed 4 times. No one called me to tell me the shipment would be late. I went to the branch 3 times, made multiple calls and could not get a response as to why it was late.

Robert V. | Reservation |
Clasificación:

Everyone was very helpful from Alaska to Arizona

Kendall C. | Overall Experience |
Clasificación:

I was satisfied with this U-Haul facility.

CATHERINE B. | Overall Experience |
Clasificación:

Working with Justin was easy yet professionally done. I will work with uhaul again very soon.

STANLEY B. | Overall Experience |
Clasificación:

Reasonable service.

JAMES B. | Overall Experience |
Clasificación:

My belongings along with my bank information was stolen from the uhaul because someone came in paid the bill and took everything out of the van without my ID, without me being present !

MICHAEL H. | Overall Experience |
Clasificación:

I was told the first month was free. They still charged me. When I signed up too I asked to be on monthly autodebit. The gentleman said it wasn't an option even though I pointed it out on waver.

No se han enviado comentarios para esta ubicación.

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