The staff at Main and Lindsey was excellent! Great customer service! However the phone calls that where to the switch board to get service where WAY to long of a wait. Hire more corporate phone reps please

Female who helped me was rude and irritated that she was not aware that I had reserved 2 UBox and had no one available to operate the forklift. She was on her personal cell phone in front of me speaking with another employee rolling her eyes while speaking about my situation. Her response was “look you can wait 2 hrs if yuh what because this is my last priority or I can get you in an unit.”

When I moved out the person that helped me was very kind BUT the other young man that was smoking right in front of me with no friendly manners musta got up on the wrong side of the bed. A little disfuntionnal is how I took it..the van I rented was nasty dirty, I've been with you for 4 years and never had issues with my unit but some of the staff need to be a little more friendlyer..

The team was great and very helpful. Also, the store was clean but outside near our unit , it smelled like urine. Over it was a good experience.

Jeff was great to work with will definitely come back if I need anything

I just moved out of Unit B83 since it had a. Inch gap under the door that never had weather stripping put on it in spite of asking Manager Jeffrey multiple times and even calling the 1-800 number who sent an email to Jeffrey that was never responded to. When I lifted the door yesterday I discovered that the unit doors had been painted and overspray went under the door and ruined some of our household items. I am now having to file an insurance claim. I spoke with Jeffrey about this and all he would do is print out a form that instructed me how to go through the claim process. I asked if he wanted to see the damage and he said no. Miserable place to rent.

The kid at the counter was very polite, respectful, and kind , I was impressed with his professionalizm . and knowledge of product and services. I will recently recommend this location to my friends. Thanks for asking

I went to move my items and a lock was on my unit and called the manager told me to just cut the lock off i didnt have anything to cut it off wit so i had to pay the movers a extra $65 so i could run to lowes to get something to cut it off with..the bad part the customer service rep said they put it on my unit by mistake..i should be refunded $65 i paid the movers as they had to wait a extra hr...

Great people and great service

Homeless people living out of storage units were in the way when I would go to my storage unit. Feces on the ground. I enrolled in auto-payment yet was still charged a late fee.

All good

I would give 5 stars because it is clean, well-maintained and the people were great to work with. However, the freight elevator is very slow and awkward and OLD. It should be updated.

The customer service was over and beyond with my expectations.

The mgr John - Is awesome. Understands the business.

Needed to interact with staff multiple times to achieve simple things. Three different people experienced the staff with me all seemed highly incompetent and more than likely under the influence.

I was satisfied with the service I received from the staff at u-haul. The one thing that really worked for me was the 24 hour access. My schedule sometimes isn't 8 to 5 so I thank you for having that.

Clean facility, friendly staff and excellent customer service. I would recommend this storage facility to anyone who needs short or long term storage. Easy access made rhis an exceptional experience.

Manager was super helpful

I feel like I was over charged for my units upon trying to do a move out. I got extremely poor quality equipment to use from trailer and dolly. And extra charges that I don’t believe I should have had

ry responsive and helpful staff... Jeff especially! Thank you!

Computers were down it took like 20 minutes to get a truck meantime you have other staff just want around lobby full of people manager on the phone and one person working the counter that was new