Comentarios de los clientes para U-Haul Moving & Storage at Gilbert Heritage District

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Gilbert Heritage District

Clasificación general:

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Adrian V. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Rignon F. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

DONALD P.
Clasificación:

The young men were delightful to work with and pleasant to be around! I will gladly do business with them again. They handled disgruntled clients very well.

JOHN T.
Clasificación:

El cliente no dejó un comentario.

MICHAEL B.
Clasificación:

Circumstances that were out of the control of the employees at the Gilbert location, I was unable to pick up my rental on time. This cost me extra work and frustration. I believe some monetary compensation is in order.

Brittany M. | First Impressions |
Clasificación:

Tanner was great, he knew his stuff and didn’t try to force any extra equipment on me! Very friendly!

TINA P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

wayne w. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Rebecca E.
Clasificación:

This is always a nice location. Easy to get in and out of. I was using a 15' truck for a one way. The gentleman at the counter gave me a brand new truck, only 37 miles. Wonderful! More comfortable than previous versions. Ran like a champ! Pick up quick and easy. Did the Express check-in before hand. In and out no problems!

Wendy T. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

William D. | First Impressions |
Clasificación:

The store representative did a tremendous job, especially patiently helping me find the best storage unit for my needs. The 15 ft truck was perfect as well.

JOSHUA D. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

indirah b. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Shontae H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

KEVIN E.
Clasificación:

El cliente no dejó un comentario.

Vanessa F. | Overall Experience |
Clasificación:

I appreciate the helpfulness of the staff.

Roy G.
Clasificación:

El cliente no dejó un comentario.

ROSITA M.
Clasificación:

El cliente no dejó un comentario.

Ashlee S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

OLIVIA D.
Clasificación:

El cliente no dejó un comentario.

David A.
Clasificación:

El cliente no dejó un comentario.

ben N.
Clasificación:

Likewise, your system is flawed as I got a phone call looking for the truck that was returned after hours. Your system needs to change.

Robert L.
Clasificación:

El cliente no dejó un comentario.

SILVIO G.
Clasificación:

Customer service was on point, good job.

Inderpal S.
Clasificación:

El cliente no dejó un comentario.

Peter K.
Clasificación:

El cliente no dejó un comentario.

Rebecca G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

paul K.
Clasificación:

El cliente no dejó un comentario.

Michael G.
Clasificación:

El cliente no dejó un comentario.

Rosita M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

STEFANIE L.
Clasificación:

El cliente no dejó un comentario.

BENITA G.
Clasificación:

None

Christopher T.
Clasificación:

El cliente no dejó un comentario.

ROBERT P.
Clasificación:

The service was great and so were the people at this location. I like how you keep all the info on me in the computer so I can check in and I am on my way in just a short period of time. I rent twice a year to pick up my golf cart Thanks for the great service!

ALFREDO C.
Clasificación:

Fix the floor on this trailer.

ISMAEL L.
Clasificación:

El cliente no dejó un comentario.

Carlos W.
Clasificación:

El cliente no dejó un comentario.

ABDUL Q.
Clasificación:

El cliente no dejó un comentario.

STACEY R.
Clasificación:

El cliente no dejó un comentario.

David C. | Overall Experience |
Clasificación:

Wish I could keep it but we moved too far away . Really nice place, would rest there again 👍🏻

David R.
Clasificación:

El cliente no dejó un comentario.

Leticia G.
Clasificación:

I would highly recommend U-Haul! They were very friendly and accommodating. Will most definitely only use them in the future!

BENJAMIN R.
Clasificación:

I don't know if it was just cause I was loaded down but that thing got horrible gas mileage

THOMAS C.
Clasificación:

El cliente no dejó un comentario.

TRICIA P.
Clasificación:

We've rented from Uhaul several times this year, and we always try to use this location. Always a great experience.

Jon K. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Caio C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

LISA R.
Clasificación:

El cliente no dejó un comentario.

JORGE O.
Clasificación:

El cliente no dejó un comentario.

Jhalani J.
Clasificación:

El cliente no dejó un comentario.

SCOTT L.
Clasificación:

El cliente no dejó un comentario.

BRODERICK M.
Clasificación:

El cliente no dejó un comentario.

Lynn H.
Clasificación:

El cliente no dejó un comentario.

MARK W.
Clasificación:

Uhaul made me return the truck over 60 miles from where I completed my move or face a$51 charge for wrong return location. Not up to me to spot uhauls equipment burning extra fuel and mileage

Jamey P.
Clasificación:

The truck made an awful squealing/kazoo sound when in motion, like an air leak.

RONALDO L.
Clasificación:

El cliente no dejó un comentario.

Sharyn K.
Clasificación:

El cliente no dejó un comentario.

DEREK H.
Clasificación:

El cliente no dejó un comentario.

TANYA C.
Clasificación:

The service was great but the truck provided had high mileage and seemed to run rough. Probably time to replace that truck in the fleet. Thank goodness we only needed it to go 20 miles.

Gary B.
Clasificación:

El cliente no dejó un comentario.

JEFFREY S.
Clasificación:

El cliente no dejó un comentario.

MICHAEL W.
Clasificación:

El cliente no dejó un comentario.

PEGGY M.
Clasificación:

Had to go to a second location to pick up trailer because the one I reserved was not available

Alex B.
Clasificación:

El cliente no dejó un comentario.

Michael C.
Clasificación:

Great service all around. Thanks

Kevin T.
Clasificación:

El cliente no dejó un comentario.

RONALD N.
Clasificación:

There was hardly any oil in the truck (we had to add 3 quarts) which we feel should have been maintained by the U-haul location.. Also, the outside of the truck was very dirty. For the next customer these items should be addressed. Thank you

ROBERT K.
Clasificación:

Nothing

GREGORY L.
Clasificación:

Nothing we can think of! Tanner gets major kudos from us! He really was very helpful in a stressful situation. Your competitor, Budget, didn't have our truck ready for us so we were in a crazy rush desperately trying to get another reservation at the last minute so our moving weekend wasn't totally wasted. Glad we found UHaul No Gilbert and your excellent customer service rep, Tanner!

MICHAEL H.
Clasificación:

El cliente no dejó un comentario.

JENNIFER J.
Clasificación:

El cliente no dejó un comentario.

CONSTANTIN M.
Clasificación:

El cliente no dejó un comentario.

TERESA G.
Clasificación:

The check in after hours from my smart phone process did not work.

GEORGE M.
Clasificación:

We had great service at pick up in Gilbert and drop off in Sierra Vista. Top notch equipment and great service. Thanks Team UHaul!

LONNIE M.
Clasificación:

El cliente no dejó un comentario.

joe D.
Clasificación:

El cliente no dejó un comentario.

ARBI B.
Clasificación:

El cliente no dejó un comentario.

JANICE A.
Clasificación:

Never had a cargo van before. I loved using the cargo van because it was much bigger than I thought it would be. It was easy to drive and handle clean it was just wonderful. And the guys there at the place were very helpful and respectful thank you

MATTHEW F.
Clasificación:

El cliente no dejó un comentario.

FRANK G.
Clasificación:

El cliente no dejó un comentario.

Amanda S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Thomas T.
Clasificación:

The employees were friendly, knowledgeable, and efficient. We were impressed by the level of service they provided.

kathy W.
Clasificación:

El cliente no dejó un comentario.

Bennie R.
Clasificación:

El cliente no dejó un comentario.

MARCUS M.
Clasificación:

El cliente no dejó un comentario.

THOMAS S.
Clasificación:

The staff was pleasant and pleasing went out of their way to accommodate

MITZI B.
Clasificación:

The 15' truck Truck was given to me with 1/4 I filled up $50 in Mesa to head to Los Angeles It got me past Blythe With 3/4 of gas I filled up again a little past Blythe with $50 and it gave me only 1/4 gas It was very disappointing

TRAVIS C.
Clasificación:

El cliente no dejó un comentario.

HENRI S.
Clasificación:

It sure what happened but they gave my reservation to someone else even after I called that morning to confirm. Very frustrating but I have to say estavan and Tyler were super helpful and came up with a solution to get me back on the road. They both were very friendly and very helpful.

Jerome C.
Clasificación:

amazing service at a good price!

Ryan C. | First Impressions |
Clasificación:

Management and staff were awesome even though this is the more expensive option we decided to go with this because of them

BOYD R.
Clasificación:

El cliente no dejó un comentario.

PAMELA S.
Clasificación:

El cliente no dejó un comentario.

ROBERT E. | First Impressions |
Clasificación:

Staff, especially Chelsea, were exceptionally friendly and courteous and helpful!

DEAN M.
Clasificación:

El cliente no dejó un comentario.

Adam P.
Clasificación:

I was charged an after hours fee even though I had dropped the truck off an hour early and called uhaul 10 minutes later letting them know I had forgotten to do the online return. Absolutley ridiculous and will never use them again.

NEIL B.
Clasificación:

El cliente no dejó un comentario.

ALFRED R.
Clasificación:

El cliente no dejó un comentario.

NANCY T.
Clasificación:

El cliente no dejó un comentario.

NICHOLAS C.
Clasificación:

El cliente no dejó un comentario.

BARBARA T.
Clasificación:

They were great and very helpful. Much better than the service we got at the Arizona Ave uhaul.

DAVID M.
Clasificación:

El cliente no dejó un comentario.

BENITO R.
Clasificación:

Thanks

MICHAEL G. | Overall Experience |
Clasificación:

Easily accessible and clean facilities. Never had any issues with billing or management.

Alberto M.
Clasificación:

El cliente no dejó un comentario.

Nicholas P.
Clasificación:

Customer service at the location was excellent. The equipment and rental process was not very good. The picture online, and inside the trailer portrayed a ramp, but much to my surprise the actual trailer did not have one when I got home. This made the moving process difficult, and I wouldn't have rented the trailer without one. Moreover the roll-up door was extremely stiff and very difficult to use. I was completely unaware that I had to have my own hitch, or buy one, from the rental webpage. I didn't know until I got there and it was too late. I have a truck with a receiver and wiring, but just not the ball. This was an additional, and unexpected expense. Additionally, the staff told me my rental period ended after hours, so just return it by the time they opened the next day and I would just have the one day charge. When I returned the trailer that evening (about two hours after the rental period), I was charged for two days. Overall, I feel as if I drastically overpaid for subpar and misrepresented equipment.

Daniel O.
Clasificación:

El cliente no dejó un comentario.

Kaylene K.
Clasificación:

Thank you!

Wendy H.
Clasificación:

Tanner was nice and courteous as he helped me quickly get checked out.

GREGORY G.
Clasificación:

El cliente no dejó un comentario.

HENRY A.
Clasificación:

El cliente no dejó un comentario.

Burke N.
Clasificación:

El cliente no dejó un comentario.

DAVID M.
Clasificación:

Good experience!

TIMOTHY M.
Clasificación:

Dirty truck and bad service at locations will never come back

Andrew W.
Clasificación:

I have rented here before and this time the truck I rented was the worst truck I have ever used on Tuesday 9/29/2020. The breaks would be jerky, the RPM gear would go from 1 to 4 and you would think the truck would not brake in time. I was worried the whole time driving. I assure you that truck I rented needs to be repaired ASAP. It is a hazard and liability. I have more moving to do and may go else where. I look forward to hearing from you.

THOMAS S.
Clasificación:

El cliente no dejó un comentario.

VERONICA C.
Clasificación:

El cliente no dejó un comentario.

JOHN S.
Clasificación:

El cliente no dejó un comentario.

Martina M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

DANIEL V.
Clasificación:

El cliente no dejó un comentario.

JACQUELINE L.
Clasificación:

El cliente no dejó un comentario.

THERESA D.
Clasificación:

Had never thought about using U-haul for an in-town move. What a breeze to get everything at once. Inexpensive saving wear and tear on my truck!!

Carolyn S. | Overall Experience |
Clasificación:

Tanner was fantastic setting us up! Thank you!

abigail r. | Overall Experience |
Clasificación:

The facility itself was fine. Fairly clean, just a lot of dead bugs on the ground. The staff seems to be a bunch of younger less customer service oriented people. Too many times when I had questions, I had to deal with shrugs, cell phone usage and a general “you’re bothering me” attitude. I would not recommend this facility for that reason only. For the most part using a storage facility is self explanatory and a solo mission, but on the off chance you need someone, you want them to be helpful and respectful.

Stewart W. | First Impressions |
Clasificación:

The staff allowed me and a family member to unload in stages, trailer first and then van. Also let us take a much needed lunch break.

LISA T. | Overall Experience |
Clasificación:

As I rented a 26 foot Uhaul truck for move as I moved out of the storage unit, I wish I would have been optioned for the 1 month free promotion. Unit was secure and safe for my belongings!

Michael G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Monique F. | Overall Experience |
Clasificación:

Facility met my needs and everyone was terrific!

Bunnie P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Craig M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Kim M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

anthony c. | Overall Experience |
Clasificación:

Great storage. Served it’s purpose well, if I ever need to store again I know where I’m going

sharon C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Brandon M. | Overall Experience |
Clasificación:

The doors getting into my storage unit.... alaways disabked. Never opened fully last 4 months I paid to keep my stuff there? Dehabilitating? No... unless I needed a lot of stuff that day. Staff...? I rented a truck to get in there. And one to get out. Absolutely atrocious. No smiles. No “welcome in!” Nothing. They all walk (miserably slow) and can easily tell they hate their jobs. I’d recommend this place because it is clean, close to my home, and easily accessible (kind of). I wouldn’t recommend even attempting to talk to staff, carrying large things through doors that don’t work, or paying for a full month when you plan to leave earlier.

Dennis F. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

David D. | Overall Experience |
Clasificación:

Diana was very helpful and professional. Made a bad experience great!

dalton b. | First Impressions |
Clasificación:

The only thing id recommend is ensuring the directions for after store hours entry is clearer. i had alot of trouble figuring out how to get in after hours. i was going to the wrong door.

Luise S. | Overall Experience |
Clasificación:

Thank you for keeping my valuables safe

Bonita G. | Overall Experience |
Clasificación:

This was a great place to store items.

Tina C. | Overall Experience |
Clasificación:

There are some homeless people living in there because they have a unit, they showed me their card. The guy and gal were in the bathroom for long periods of time. I observed this twice and when I asked them from outside the bathroom to please come out, that I needed to use the facilities, they stayed in for another half hour. I had to put all items that I was rearranging in the storage back in and lock it, then go to the front office to use theirs. Anyone can enter thru the doors and I also saw a man, twice come to check what there was in the area where you can pick up items that people don't want. I don't think he had a unit. You should really review your policy for entrance into the storage buildings. It is a security problem and it worried me that my storage would be broken into. I did get into a verbal confrontation with the male homeless guy. I brought up this problem with the front office and they said that they were going to monitor it and take care of the problem. I would definitely rent vehicles from them again as I really liked the people working there. Especially Jack, who came to my rescue when I confronted the homeless man.

Bertha E. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

MARTIN M. | Overall Experience |
Clasificación:

very nice and cool

Nathan O. | First Impressions |
Clasificación:

The company lock was still on my storage unit, so I was unable to unload my truck when I was there. The company has to many trucks parked by building B so you cant park anything bigger then a 10ft truck if another truck is there unloading.

RITA Z. | First Impressions |
Clasificación:

Every one there was very nice helpful n explains every thing to if u have questions or need any thing

JUANITA ELOISE L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Katherine E. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

David D. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Helen A. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Lloyd W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

PAM Y. | Overall Experience |
Clasificación:

Customer service is appalling. Too many issues to list!

Erin W. | First Impressions |
Clasificación:

I will never use this company again there are other company that will treat us better

Dennis F. | First Impressions |
Clasificación:

Very nice large facility with 4 sizes to choose from and first month free with truck rental made it an easy choice. I had used a U-Haul storage in Houston before but the Gilbert location was much nicer. Especially cleaner and easier to access the storage.

SCOTT I. | Overall Experience |
Clasificación:

I have used you guys many times. As usual you were excellent! I will probably be back. Thanks

joe p. | Overall Experience |
Clasificación:

The storage facility is a little dated but serves the purpose of storage. Having to swipe the badge twice is annoying/frustrating & doesn’t work half the time.🤨

Camila F. | First Impressions |
Clasificación:

Fantastic

KIMBERLY G. | Overall Experience |
Clasificación:

Some of the late fees were a little high compared to other storage unit places but overall very clean very safe very efficient

A2Z T. | Overall Experience |
Clasificación:

staff was always courteous and helpful.

mary m. | First Impressions |
Clasificación:

I feel submitting 3 telephone numbers to contact me and my State Farm policy number to ensure rental coverage is a little much and intrusive. I can understand 2 numbers and contact information for my State Farm agent but the policy number is getting too personal.

Kevin M. | Overall Experience |
Clasificación:

Customer service was first rate. Jack was awesome! Very friendly and helpful. Great job, and I will definitely use this location again in the future!

Miguel C. | Overall Experience |
Clasificación:

The staff member that helped me with both renting and checking out the rental unit was extremely helpful . He even went out his way to help me when Iwas having difficulties accessing the storage facility. My wife and I were happy to learn he is getting promoted with a new position at corporate office. Great experience with both renting a vehicle and storage unit.

Gary P. | Overall Experience |
Clasificación:

Upon our arrival we informed the manager, Misty Ward that we would have a POD being delivered which we would unload but it wouldn't be able to be picked up until the next day. She said, "No problem, we do that all the time." By the time the POD arrived, Misty had gone home and another employee informed us that the POD had to be picked up that day. That employee then called Misty at home and was told that Misty never told us it would be ok to be picked up the next morning which was a bold faced lie. We had to cancel send the POD back and pay for another month of POD storage which is more than the unit at your facility would have cost us. It was the last day that I was available as I was going out of town for 6 weeks. We canceled the storage unit and are in the process of finding another storage facility. I would have preferred your location since it's close but I don't want to do business with people that lie to me. If I can get a free month on the unit I will consider renting a unit from your location. If not I will go elsewhere and since your facility is where I get my propane for my grill I will also take that business elsewhere.

Efren D. | Overall Experience |
Clasificación:

Excellent customer service. All the employees are helpful and friendly

Mary M. | Overall Experience |
Clasificación:

Would use them again and recommend to anyone

David Y. | First Impressions |
Clasificación:

Very friendly team and very accommodating. Great rate on storage and nice clean facility.

Edgar O. | First Impressions |
Clasificación:

I got a discount for getting a unit by the window for advertising. Unfortunately the units in the window are also 20degrees hotter. And the lights for the advertising stick out to far into the walkwa

Carlos H. | Overall Experience |
Clasificación:

Gate got stuck and came off the track. Got it back in but other than that. Everything was great.

Zachary K. | Overall Experience |
Clasificación:

Excellent place. Staff is very helpful and friendly, facility is very well maintained and clean.

Johnathan K. | First Impressions |
Clasificación:

Amazing customer service!! They went above and beyond to acomodare my needs. Special thanks to the general manager for everything! Highly recommend doing biz with Uhaul at Gilbert/Houston!

Carlos H. | First Impressions |
Clasificación:

The Manager was awesome

Zachary T. | Overall Experience |
Clasificación:

I enjoyed working with the staff. They were friendly and helpful.

Alan W. | Overall Experience |
Clasificación:

The staff there are fantastic to work with.

mary b. | Overall Experience |
Clasificación:

They were very nice & helpful.

Miguel C. | First Impressions |
Clasificación:

Internet system needs upgrade resulting in long customer wait time getting served. Besides tech issues excellent service.

Lloyd W. | First Impressions |
Clasificación:

Selling my house, had to move a few things out. Booked it online a couple days early, moved in, and got the 1st month free.

Jacqualin W. | Overall Experience |
Clasificación:

Easy access and friendly staff always. I appreciate that!

Marci C. | Overall Experience |
Clasificación:

Thank You, for all the Help.

Matthew M. | Overall Experience |
Clasificación:

VERY PROFESSIONAL AND COURTEOUS

Candace A. | Overall Experience |
Clasificación:

Always the best Customer Service!

Gerald J. | Overall Experience |
Clasificación:

From checkin to checkout excellent experience!

lauren r. | First Impressions |
Clasificación:

Jack did a great job getting us set up in storage. The moving process was stressful, we were grateful the storage process was not! Thank you U-Haul

Barbara W. | Overall Experience |
Clasificación:

storage was a blessing during my flooded bedroom restoration.

Marci C. | First Impressions |
Clasificación:

Thank you for a pleasant visit from start to finish.

MARIO L. | First Impressions |
Clasificación:

Great customer service.. very helpful

MELISSA E. | Overall Experience |
Clasificación:

I want to give a shout out to Misty Wicks. We had a terrible experience at another U-Haul. You were kind, calm, cool and collected. Thank you for turning our day around!

Iona D. | First Impressions |
Clasificación:

Very courteous and knowledgeable.

Jeff M. | Overall Experience |
Clasificación:

Thank you Tanner and Jack for all your help!

Colleen F. | Overall Experience |
Clasificación:

Staff is always helpful and friendly!

Regina B. | Overall Experience |
Clasificación:

The reason why I stored my items at this location was because it was air cooled. It was supposed to be between 75 & 85 degrees, but it was always just over 90 degrees.

Adeline A. | Overall Experience |
Clasificación:

Was disappointed on move out Day had asked to barrow a dolly to move a heavy dresser and was told to use the carts and lay the dresser down. Ended cracking one door in the dresser.

Amanda B. | Overall Experience |
Clasificación:

Great experience

Barbara W. | First Impressions |
Clasificación:

this was a pleasant experience during a difficult time and the space helped to restore my living room to normal.

angela w. | Overall Experience |
Clasificación:

Great

Maggie R. | First Impressions |
Clasificación:

Very efficient and friendly personnel. I chose the right place.

Colleen F. | First Impressions |
Clasificación:

I have had multiple occasions to come into this Uhaul location. The staff in always knowledgeable and friendly.

monique p. | Overall Experience |
Clasificación:

U would highly recommend this place.

RAEANN S. | Overall Experience |
Clasificación:

Everything went smoothly, thank you

thelma louise t. | First Impressions |
Clasificación:

All the staff I encountered were very helpful and friendly. Shout out to Misty, thank you!

Amanda B. | First Impressions |
Clasificación:

Great service!

elizabeth h. | Overall Experience |
Clasificación:

Staff was pleasant and knowledgeable.

Robert B. | Overall Experience |
Clasificación:

Great place to do business with!

Lorraine E. | Overall Experience |
Clasificación:

No issues

Christine P. | Overall Experience |
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Everything was great until it was time to move out. I couldn't reach the store over the phone for days and called in to the corporate offices - they couldn't reach the store either.

Kristy M. | First Impressions |
Clasificación:

Wade, Joy, Misty and Monica were a pleasure to work with. After telling them the horrible story about my trip, they took the time to make sure my check in went smooth. Wade was a rockstar!

mary h. | Overall Experience |
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I was very happy with this facility but after 5 years it was just time to get my belongs out but I would without a doubt recommend this facility to anyone you have always been so kind and fair to me .

Nicholas C. | First Impressions |
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Very friendly

Donna S. | Overall Experience |
Clasificación:

I was very pleased with the Staff and seccurity

Carlia W. | Overall Experience |
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Thank you

Enda C. | Overall Experience |
Clasificación:

Great Service!

Justin A. | First Impressions |
Clasificación:

Very friendly and easy to rent from.

darlene z. | Overall Experience |
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the whole staff was nice to work with

Brenda S. | First Impressions |
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Everyone was very nice and helpful.

Diana S. | First Impressions |
Clasificación:

Wade was great!

leslie n. | Overall Experience |
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Thank you for everything you guys were amazing!

Verna A. | First Impressions |
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The customer service was and continues to be beyond amazing! Everyone I dealt with went above and beyond to help me through my stressful situation. What an awesome team!

Dawn R. | First Impressions |
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The young gentleman was very nice and explained everything to me

Brian W. | Overall Experience |
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.

Victoria R. | First Impressions |
Clasificación:

Very helpful & efficient

Lavona C. | First Impressions |
Clasificación:

Everyone was very helpful.

Kevin B. | Overall Experience |
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no issues, thank you for a safe place to store my belongings

Janette S. | Overall Experience |
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I was very comfortable knowing my things where secure.

Doretha M. | Overall Experience |
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Outstanding Service!!

YVONNE J. | Overall Experience |
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Thanks to a great team

Rebecca M. | Overall Experience |
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I can not say enough good things about this location. They go above and beyond. The facility is VERY clean

Mary J. | Overall Experience |
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All of the counter staff were professional, Courteous, helpful and friendly. I was very impressed with the cleanliness of the storage area. Thank you to Misty and Monica!

Ralph P. | Overall Experience |
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Everyone was always super helpful they have great prices and great deals.

Paul Z. | First Impressions |
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Good job.

Josh V. | Overall Experience |
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Everyone at this location was extremely helpful, and friendly

MOSES N. | Overall Experience |
Clasificación:

good people

Robert W. | First Impressions |
Clasificación:

Very helpful

Kevin S. | First Impressions |
Clasificación:

You have trained Dailen Ford well. He did a great job!

WILLIAM T. | Overall Experience |
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.

Nicole S. | First Impressions |
Clasificación:

Very efficient, kind and helpful. Thank you!

Roger H. | Overall Experience |
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Wonderful place to store my belongings! EVERYONE was so helpful!!! Thank you Misty!!

Roger H. | First Impressions |
Clasificación:

Misty and everyone who helped us was beyond helpful!! Thank you guys!!

Kris H. | First Impressions |
Clasificación:

Your friendly staff made it possible for me to unload my very full pickup at no cost. After a very long drive, and with few options, Jack and the rest of the crew made me feel welcome. Thanks so much

Andrew L. | First Impressions |
Clasificación:

Misty went above and beyond when helping us find a reasonable rate for a trailer...that was great!!!! Then Tanner helped us with get a storage unit. Thanks for the help The UHaul team was awesome.

KRIS O. | Overall Experience |
Clasificación:

Exceptional service

Sean B. | Overall Experience |
Clasificación:

The staff was always helpful and courteous. My only complaint is that the computer system seemed to be difficult for them to work. It took nearly an hour to get the storage unit setup.

RIZAL G. | Overall Experience |
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Keep up the good work

A2Z T. | Overall Experience |
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Excellent would have been the rating except for a snafu at the start where my auto payment was not placed on the account as promised causing an issue.

Eric D. | Overall Experience |
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UHaul has been great for my storage needs. The staff were very helpful and friendly.

windy louise r. | Reservation |
Clasificación:

The service was good

Diane A. | Reservation |
Clasificación:

Friendly and efficient.

Lloyd S. | Overall Experience |
Clasificación:

Great people always willing to help

Marcella B. | Reservation |
Clasificación:

Your new employee, Bryce, demonstrated excellent customer service skills. He was a pleasure to work with.

Rebecca M. | Overall Experience |
Clasificación:

Great location

Larry S. | Overall Experience |
Clasificación:

Was hard to get to unloading areas sometimes Also rented 2 units with free month storage deal mentioned it first time 2 days later got second unit didn't mention it was charged (was reversed)

Alpesh P. | Reservation |
Clasificación:

We had a 28 ft trailer coming from NJ and I was looking for a storage place that would allow this trailer to parked overnight. Uhaul would not accommodate our needs. Went with LifeStorage.

NABIL S. | Overall Experience |
Clasificación:

Keep it up always

Matthew M. | Reservation |
Clasificación:

VERY COURTEOUS AND PROFESSIONAL

kimberly S. | Overall Experience |
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My experience was good. I only wished they offer more large storage units, I had to rent and pay additional monies for an additional fee.

John H. | Overall Experience |
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All staff were friendly and helpful especially Ann.

Dave M. | Overall Experience |
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Staff was friendly and helpful. Even though their computer system was down it appeared that they knew the workaround and for the most part tried hard to get it done.

Larry S. | Reservation |
Clasificación:

No problems pretty simple and straight forward.

STEVEN C. | Reservation |
Clasificación:

Amy (your storage manager at the Gilbert and Guadalupe location) was amazing. She went above and beyond to crunch numbers for me about a tentative my and storage needs. Polished customer service ski

ROSA B. | Overall Experience |
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I highly recommend this facility! The office staff is very helpful. The units are clean and secure and I never felt I had to worry about the safety of my items.

Herbert L. | Overall Experience |
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You guys helped me more then you can know

Nicolas J. | Overall Experience |
Clasificación:

Great customer service

Julian M. | Reservation |
Clasificación:

Hi

Brent D. | Overall Experience |
Clasificación:

Secure and safe

Judy B. | Reservation |
Clasificación:

This was a very emotional and stressful move for me this time around. U-Haul manager and Leah were most helpful during this transition. I appreciated their patience and excellent cust serv skills.

ROBERT S. | Overall Experience |
Clasificación:

The crew there work really well at satisfying the customers. I had 7 U-Boxes to shuttle and they made sure they were ready and swapped out quickly with little wait time.

fred s. | Overall Experience |
Clasificación:

I made a reservation for a 5*5 storage unit & 4 hour pickup. My daughter got the pickup at 5:30pm but could not get the storage unit said I had to be there & unclosed at 7pm. In renting the truck &

Niki L. | Overall Experience |
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Facility was in excellent condition but the staff made it. They were so friendly and helpful.

Michael S. | Overall Experience |
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Everyone was extremely friendly and always helpful. I would recommend this facility the best I've ever dealt with. Thank you for all you did to make this as easy as possible.

Charles O. | Overall Experience |
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It met all my needs! Thanks again.

MELANIE T. | Overall Experience |
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Trevon and his staff were outstanding. Excellent customer service and extremely pleasant to work with!!!

Nina g. | Overall Experience |
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We have used your location for years. It’s always been a pleasant experience.

Michelle F. | Overall Experience |
Clasificación:

We moved out on the 9th. You refused to prorated our month and instead kept 100 dollars that should be ours. I will never use uhaul again for anything. You would rather double-dip than keep customers.

MARTINA H. | Overall Experience |
Clasificación:

Always helpful and super easy to work with.

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