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Terry M | First ImpressionsSelf Storage Units in Gastonia, NC, 28056
U-Haul Moving & Storage en Gastonia
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- 4.0 es la calificación promedio de clientes
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The manager “Shawna” is exceptional!! She has beautiful people skills. She made my son and feel safe and comfortable storing our items within your facility. She’s a winner..keep her around!!!
KIMBERLY P | First ImpressionsVery friendly, professional and knowledgeable staff.
KEITH T | First ImpressionsThe staff was very helpful to help accommodate my needs and they are always very friendly and helpful. That’s why I have recommended this facility to other people.
Lisa m | First ImpressionsI am pleased to be using your facility again
MARY B | First ImpressionsGREAT! Location! GREAT STAFF!
VANETTA P | Overall ExperienceThe staff was amazing!! Thank you Shawna!
MARY P | Overall ExperienceVery Friendly Staff! ALWAYS willing to Help! They go Above and beyond to Help you resolve a Issue. It's Always Clean and keeps Staff. I would Definitely recommend this Location to Everyone that Need to use a Uhaul..
VANETTA P | Overall ExperienceStaff very helpful
chaz c | Overall ExperienceThe walk to get to storage bins is long. I'm 60 and disabled. It is clean and the directions are clear on how to use the card for entrance. But again I prefer the back your car up to the door storage due to disability.
TAMMY S | First ImpressionsKeep it up
david b | Overall ExperienceThe Manager Shawna is very Professional, Understanding, Supportive and Respectful!! Ms. Shawna self-awareness into the Customers Situation shows she cares about her Customers!! Thanks U-HAUL for sharing MS SHAWNA!! Promoting Her to Corporate and giving her 2 Dozens Beautiful RED Roses in my opinion would be “MOST APPROPRIATE!” 🌹 🙏😇💕
SHERDEAN J | Overall ExperienceEveryone was great with my experience. The staff was amazing. However my only issue was that I purchased a lock from uhaul upon originally getting the storage and the key didn't work when I went to unlock my unit. That was most likely my fault, however my only issue with that pertaining to uhaul is that their fee to cut locks is 50 bucks but out of all the personnel that were working to include the GM didn't know how to cut a lock. I'm not just upset about this because I had to spend almost 4 times that cost to have my lock cut by an outside agency but also because I feel someone on hand should know how to do the job especially if your are an top person in the company. My apologies if it comes off salty but this was my only issue. When a storage space is auctioned locks are cut so why can't the service be provided and everyone be trained accordingly if/and when needed? I do appreciate the young lady that tried to work with me to figure it out and refer me but even she agreed that the 50 cut off fee should've been available versus me spending 180 externally.
Marcus N | Overall Experience