Have more patience with the customer. If a person doesn't know something they don't knowMARK C.
Moving Truck Rental in Gastonia, NC at U-Haul Moving & Storage of Gastonia
Gastonia, NC 28056
(E Of Cox Rd Near Franklin Sq)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Alquileres locales para mudanzas de ida o en la ciudad en Gastonia, NC 28056
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Training needs to improve, knowledge of equipment needs to improve , knowledge of payment over the phone needs to improve or allowed, I was at pick up location for 2 hours delaying load time, maybe offer new employees a bonus for sign onCHRISTOPHER D.
I try to be patient, but the wait is always really long.PETER G.
Nothing come to mind.ANTHONY W.
Have more furniture dollysNORMAN L.
Poor conditions of equipment.JOSE V.
Two wheel tow dolly was ready when I scheduled it for pickup. It was in good shape with no issues. I have towed vehicles like this many times and there were no surprises this time. I used self check-in for after-hours return this time.... Smooth process and very convenient.ROY H.
Excellent customer service and friendly associatesEMILY W.
The truck was so hot, the air did not work and we had to stop multiple times because driving made all of us dizzy and nauseated. I had to pay an extra $125 for a helper because we got sick. All we were moving was a small bookcase, a desk and a table.SOFIA S.
Just to make sure that customer s understand the rates.NATHAN F.
Agent who checked me in was fine, but didn't give me the total cost and couldn't help me with the problems I incurred trying to pick up the vehicle.Margaret N.
Why do you make regular customers jump through hoops everytime. If I created a profile on lime it should be so hard. Example I rent a van every 3 or4 weeks for catering why can't I be saved in the system. I am at the point now where buying a van makes senseADAM S.
Wonderful guys working in itADNAN M.
Mckensie (sorry if I misspelled it). She is awesome. Great to work with.Joe B.
Teacher employees better customer service and how to speak to customersRONALD B.
Customer Service were extremely rude upon check in. They treated like a lying criminal. They didn't provide me with the dolly I ordered Thank goodness they weren't there at drop off. I was dreading having to deal with them again. The crew at drop off were very nice and professional. They adjusted my cost for the missing dolly.JULIE C.
This was the third time I did service with this location within 2 months. My first reservation which was at noon was canceled at 9am. When I called at 11 am to confirm said reservation I was told it was canceled due to no show and was told that I was called to be informed that morning that they were canceling, but never left a voicemail. It was before the reservation time so no show was impossible. The agent on the phone was very rude and had no answers to any of my questions as to why it was canceled in the first place.BOBBY L.
it was fine, but the fuel was less than 7/8 and i took a pic o fhis and uploaded itBRYAN B.
My schedule pick up time was 8a.m., due to traffic I got there at 8:30. I was suppose to do a self check-in. First, the system would not recognize my location. The associate that was working could not tell me where the store location barcode was located. And told me that I had to do it online since I schedule VA self pick-up option. Then once I finally found the barcode on my own, the system would not accept the picture of the store barcode. I finally whet in the store and the same associate that told me I had to do it online eventually checked me in over the counter. There was only 2 people working during the a.m. shift and it was a very busy morning.TAMAR C.
The overall return process online was very time consuming and kept reloading. It took us 45/50 minutes. I had to call to have bill corrected and am waiting for credit to post.David S.
They went above and beyond to accommodate us and suceededOLIVIA K.
I love how clean the inside of the uhual was. You can smell that the employee cleaned. Also very informative about packing material.JATZMIN J.
They were a little busy but they took the time to greet me and let me know that some will be with me. Great customer serviceRONALDO M.
Wonderful and helpful staff that went above and beyond to help me!SHEENA W.
Did the online reservation. About 15 minutes pick up time and about 15 minutes drop off time. Everything went smooth and easy.MICHAEL B.