Nice & Neat!
Jacob H | Overall ExperienceSelf Storage Units in Charlotte, NC, 28214
U-Haul Moving & Storage en Wilkinson Blvd
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- 4.0 es la calificación promedio de clientes
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Each employee that I communicated with seem to be very attentive to my needs and always had a complete solution for my questions on my needs in the end I was always giving the opportunity to communicate with the manager if needed to satisfy my needs. Everybody was friendly and helpful responsible
Reginald R | First ImpressionsThe unit I rented 2047 was awful my belongings had mold and water damage. I had to get rid of my couches and my beds and wash all of my clothes over
Florence M | Overall ExperienceThe TEAM at this location are the epitome of EXCELENCE in customer service!
Dr S | Overall ExperienceLoved the immediate rental
MARLO K | Online Move InI received some of the best customer service assistance I've experienced in some time. Your employee, Elliott, went over and above. Kudos to him!
Rosalind C | First ImpressionsGreat workers so helpful.. gives u water and popsicles.
Damita D | First ImpressionsHad to verify my confirmation, no email was sent When checking in staff was coutersy & friendy however your soft ware was awful took excessive amount of time to locate my storage reservation referenced under name date # who bought this software program?
ben P | First ImpressionsThe customer service was not good
VINCENT C | Overall ExperienceConvenient and secure storage with 24/7 access and friendly staff when office hours are available. Excellent storage both times I needed it. I would recommend this place to everyone if you need storage or moving assistance.
JOHNATHAN C | Overall ExperienceWorried there is rice on the floor of the unit, a rat trap inside and looks like the wall by the door appears to be chewed. However, Abury has been extremely helpful and courtious.
BRETT F | First ImpressionsThis move out date is incorrect. I kept trying to contact someone but was transferred to the corporate number. The recording said they were too many customers at the main store or the Wilkinson store so someone else would need to help. I tried to do it online and Couldn’t figure out how to do it. Anyway, y’all have record that my son Carter Frady rented a U-Haul from you at the Wilkinson store. That is when everything got emptied out of the unit. And Locke was taken off on the 16th. I could never get in contact with staff. Whenever I tried to call to close out this account on March 16 I got pushed to the main corporate number. I could never talk to a person at the Wilkinson office. Left a message with someone in the corporate office for them to have y’all call me. That was quite frustrating. I thought someone From the Wilkinson’s Office was supposed to call me. I thought the payment for this unit came out on March 7 and then everything was moved out on the 16th so I assumed there would be a partial refund. Again no one called me back and I could never get anyone.
Dana F | Overall Experience