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jeanell g | First ImpressionsSelf Storage Units in Charlotte, NC, 28273
U-Haul Moving & Storage en Steele Creek
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- 4.5 es la calificación promedio de clientes
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Thanks to U haul far there grate service. Am so happy to be a part of the customer
richard s | Overall ExperienceStaff is very friendly and helpful. Even with a crowd they both remained professional and courteous. I would recommend this location to anyone looking for a rental truck or for storage. Minutes from 485 & 77.
annie b | First ImpressionsThe manager as well as the employees were very helpful and easy to deal with
TERRY J | Overall ExperienceThe agent who check me in told me wrong rules and time frame he forced me to get renters insurance through them all tho i told them i had it and it would cover my unit he told me its required but all their paperwork says opitional
Shawn D | First ImpressionsBooked a 10x20; they don’t have those. Got two adjoining units instead. First attempt- one of the two was already in use. 2nd attempt worked. Very clean, well lit, excellent load-out areas. Like most indoor facilities this is NOT 24/7 access.
Brian K | First ImpressionsGreat Facility Very Professional Staff Very helpful staff Truck very clean, storage facility was clean & perfect for what I needed for the time I needed it I will share with Family & Friends, Thank You all very much for everything ♥️
ANGELA W | Overall ExperienceEverything was ok
MARCELO V | Overall ExperienceStaff friendly and helpful great service
RICHARD W | First ImpressionsGreat service and accommodating personnel.
olanda s | First ImpressionsStaff are always other places but the desk! Even when they see you arrive they will not come and assist soon after. Doors are never unlocked to access the storage from the inside. Always trash, broken glass on the floors! I’ve flattened my tire in the garage where there was broken glass that was NEVER cleaned up. Along w no staff ever able at the desk- they never answer the ph…I’ve been placed on hold for 20+ mins at times, even getting in my car and driving to the Store while still on hold! Can never make a payment bc of these same issues but then be told I can’t enroll in auto pay bc my card is debit not credit. Totally horrible service all the way around!!
APRIL M | First ImpressionsWe were told by the staff that access to the warehouse ended at 10pm, even with the access card. That ended up being highly inconvenient. Usually storage places have 24hr access. If your in a jam due to traffic and weather or another unexpected event in your day and have everything in a moving vehicle that needs to be unloaded that night, regardless of hours, 24-hr access is necessary. While the staff are professional and the facility well maintained, the automatic key card hours are inconvenient and should have a system that can accommodate 24hr access. For this reason, I wouldn’t recommend the location but would refer people to one that has 24hr access.
Julia L | Overall Experience