Although it was hard getting in touch with someone at the location on the phone (which was because they were very busy), the service was great. All staff were friendly and the manager was really nice and personable. I appreciated the positive experience.
Karsten v | Overall ExperienceSelf Storage Units in Edmonton, AB, T6P1P1
U-Haul Moving & Storage en 17th St
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Eric & other staff are very friendly & accommodating..
Oliva T | First ImpressionsTired of fighting to get the norm. It's time that companies make fare pricing a regular thing. Everything seems to be hidden fees and unscrupulous behaviour. Fight for your rights.
Tina P | First ImpressionsRoy is the best!
Robin T | First ImpressionsThanks 🙏👍
Daniel C | First ImpressionsIt was an Fantastic experience and the staff was super friendly I would definitely come back if i ever needed use Storage with U-haul! And would definitely recommend U- haul to my friends!
Jasvir G | Overall ExperienceI reserved a unit - went to do paperwork, and reserved unit not available despite reserving with an AGENT over the phone. Somehting about computer systems not being functional in all aspects. 1 hour spent on what should have taken 5 mins or should never had happend at all.
Rick C | First ImpressionsWhen I showed up after driving over 14 hours the guy at the counter, who was still serving others customers tried to tell me they were close and couldn't help me. I was in the door to be served before closing time. He gave me a fake unit number, no code for the gate, watched the gate close on us before we could drive in and left anyway. There were also people locked inside the storage facility without a code to get out. He was rude, inconsiderate and should not be in customer service. I understand that people want to be done and go home but in a customer service situation sometimes you just have to stay late. He didn't care and just wanted to be gone.
Cindy H | First ImpressionsMy unit was broken I.to and.2.air conditioner were stolen, it was.a inside job, the only people that knew.theu were there were people across from me and.they watched me unload them them The manager never looked.at.video tapes.to pro e it cause.as.he.saod ot takes.to long to search it Never will you get my money again and.jave told lots of people.aboit.tjat location, plus you took next mo.th rent out.after o mp ed out.amd. canceled the contract of.cc ourselves tjat.would happen.so I wonder if I will see.a a refund.
Michael M | Overall ExperienceThe attendant that checked me in and returned my vehicle was very friendly and did his job well made for a much better experience after a very not good weekend.
Rachel T | First ImpressionsI like eric how he entertained people
jojo b | First ImpressionsThank kindly!! See you next time .. Happy customer!
Sheila M | Overall ExperienceThere was water in my unit
Marci F | Overall ExperienceThis location was great! I’ve used it twice friendly and helpful staff and easily accessible:) thanks
Holly-Rose V | Overall ExperienceFacility has a lot going on. Lots of trucks, trailers and supplies make it look a little messy but that is minor. Cody was prompt in getting us signed in and provided great service. Thanks.
Mike D | First ImpressionsEither lots of large holes filled with water or Very icy. My storage unit was dirty when I moved in. I had to sweep it clean. Very tight corners for a trailer. Staff are friendly though.
Carol J | Overall ExperienceNot the cleanest- the door on the storage unit was hard to open/close due to it being bent out of shape Inside unit had a rat trap that wasn't secure and sat open There was ice build up at the gate with jagged edges
Racine H | Overall Experience