Out of all the locations, the staff at this location has been the most helpful and accommodating—thank you!

The entrance to the storage facility was cluttered with others belongings left behind.

You could have used more staff. It was very busy Sat morning. The staff was very helpful.

All good.

Easy peasy checkin and orientation

I’ve been renting a unit here for almost three years. When I call or go in, they are nice and friendly. I wish the prices were a bit better but she did tell me about the promotion on, one month free, I appreciated that!

Worst experience of my life dealing with Uhaul.

With only 2 employees working on a Saturday, I had to stand in line twice. Lineups were really long. You might want to increase staff to 3 for weekends.

The facility was a mess, elevator barely worked. Garbage thrown around both outside and inside the building. The outer bay door that’s supposed to make the facility secure was not only but broken! And then there was a homeless guy camping out inside one of the units down a few lockers from my unit! And the unit hours were limited to business hours due to lack of maintenance and two of the employees weren’t wearing masks on the premises!

I booked a ground floor storage unit two weeks in advance, I called the night before to confirm, showed up day of to be told it wasn’t available!!!! I then called the U-Haul office to wait on hold for thirty min, and then even though I was polite and nice to the CCR Taylor she hung up on me. I really don’t understand how you can run a company like this, and this will be the last time I ever use your company for any of my moving and storage needs. Based on your appalling service I will be undertaking a social media campaign to ensure everyone knows about the joke U-Haul actually is, and that they have their staff lie right ti the face of their customers!

Only problem on the day when we were moving out was, that we were waiting for 30 min, even though I checked in the day before. The main door was closed so we had to take out our stuff through the side door, which was tough but we survived. There was no courtesy dollies at all, and usually some were there, so we had to get one from the other storage building. Other than this, everything was ok.

Best storage place.

The front desk staff were very polite and accommodating despite the office being very busy. They were able to answer all of my questions and provide me with equipment I required at no extra cost. The staff even provided some suggestions about how to strategically park the truck so that it would be easier to unload in the storage bay. The return of the truck was so easy and seamless, I had to clarify a couple times if there was anything else that needed to be done and it was already taken care of!

My unit was broke into and my belongings were stolen and was horrible dealing with you the only person that was helpful was Robyn . You may aswell not even have a phone cause it never gets andwered

Friendly & helpful

Excellent service! Will definitely come again and recommend U-Haul to my friends and family! 😊

One bone to pick was my unit was on the second floor and the elevator was not working. I had not moved in yet and was not offered a ground floor unit. I had to go on line and reserve myself at the same location. You would think the manager would have done this for me.