I had a leak and complain about a mouse problem and nothing was done
Amanda E | Overall ExperienceSelf Storage Units in Albany, NY, 12205
U-Haul Moving & Storage en Colonie
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U-Haul Moving & Storage of Menands
40 Simmons Ln, Menands, NY 12204 View Available Units8.6 miles from this location
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Pricing has escaleted dramatically in the past couple of years. UHaul is no longer competitive.
Bruce L | Overall ExperienceThe storage facility is full of mice or vermin. Our storage term was for almost two months and the droppings were like a blanket on the bed frame. I’m hoping we didn’t move mice to the new home.
John T | Overall ExperienceMice got to some of my stuff :( other than that everything was smooth and easy.
Robin R | Overall ExperienceYou are very short staffed. The phone rrings s forever. Spend some money on the dump.
august d | Overall ExperienceJason and his colleagues were very kind and helpful. They made my family's move to be a smooth experience.
maxime f | Overall ExperienceNo concerns or complaints
anquinette l | First Impressions.
Brian B | Online Move InStill haven't heard about my insurance claim been about a month what is the deal want my damage to my car paid for I paid to have it fixed how long do I have to wait this is not right
Richard D | Overall ExperienceThe person who checked us in was wonderful.
JENNIFERLYN S | Online Move InGood all around
STACEY A | First ImpressionsThank you all for your service and the Help as well Ms Wright
SHERYL W | First ImpressionsThanks your for your patience
joseph r | Overall ExperienceI lost a lot of stuff due to a rodent infestation in the unit. I filed a claim and hopefully ill get reimbursed.
RACHELLE J | Overall ExperienceThe fact that i was told 24hr acces to my storage and this facility only had till 10pm access was disappointed at 8:30pm no access to my storage room was not accessable for me to use. I had to have a refund and i was charged for a vehicle and miliage that 13 miles from my house 4 times back and forth to your facility i was charged. Extremely disappointed and still charged $108 for the vehicle. Next time stop advertising one thing and the next day its another story. They never had told me anything.
erika w | First ImpressionsEveryone was super nice kind and friendly. I'm glad I choose this uhaul storage during my transition of relocating. Highly recommended staff Is top tier 👌
Jaquesha W | Overall ExperienceVery helpful staff!
Carly P | Overall Experience