Comentarios del cliente para U-Haul Moving & Storage of Colonie

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Colonie

Grado total:

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Robert S.
Grado:

El cliente no dejó un comentario.

Dana W. | First Impressions |
Grado:

The code I received to get in to the facility was incorrect which was frustrating. Fortunately, an employee came by and was very helpful. He verified my unit, have me the correct code and let us in

WILLIAM V.
Grado:

Very easy to work with

Frank S.
Grado:

The whole staff was great especially Jacob Basttista

Thersa A.
Grado:

El cliente no dejó un comentario.

Duane W.
Grado:

El cliente no dejó un comentario.

Dilp K.
Grado:

El cliente no dejó un comentario.

Jeffrey H.
Grado:

El cliente no dejó un comentario.

William S.
Grado:

The technician was very friendly!

nasim H.
Grado:

El cliente no dejó un comentario.

Scott L.
Grado:

Best, best, best..

Susan S.
Grado:

It was great I got in and got out!!!! Thank you so much!

Molly F.
Grado:

El cliente no dejó un comentario.

Tina M.
Grado:

El cliente no dejó un comentario.

Alana E.
Grado:

The customer service was excellent

paul Y.
Grado:

Great, friendly service. The tow dolly I rented looked in new condition and worked very well.

JAMES W.
Grado:

El cliente no dejó un comentario.

Kurt G.
Grado:

El cliente no dejó un comentario.

Patrick R.
Grado:

Always receive friendly, excellent service.

david E.
Grado:

El cliente no dejó un comentario.

Denise A.
Grado:

El cliente no dejó un comentario.

Duane W.
Grado:

The staff at the Colonie U-Haul center are always friendly and efficient. I have rented several times and this is the only location I work with.

Michael S.
Grado:

Great customer service

Stephanie A.
Grado:

Great service and friendly.

Anthony H.
Grado:

Not rush a paying customer to return the truck and threaten to call the police bad service

David W.
Grado:

When I looked online and entered Albany ny. The number 5 wasn’t that location. I entered it again later and the location I rented from came up correctly as number 9 (not number 5). Kind of weird. Great location though. Very helpful.

Emilee B.
Grado:

El cliente no dejó un comentario.

Lisa S.
Grado:

El cliente no dejó un comentario.

Scott L.
Grado:

These guys are always top level..

laurie D.
Grado:

Awesome service!!

Brian S.
Grado:

The website for drop off has some problems. There is a line to enter your email, phone #, or contract #. When I entered my email address, it found my information, but claimed I had no rentals out. After spending 30 minutes on the phone with customer service, I had to log out, and try again by contract #. Taking pictures of the van was also time consuming in the cold of night. If someone cannot afford a smart phone, this system charges them $20. I was very happy with everything about this branch. i was displeased with the online checkout process.

TIMOTHY H.
Grado:

El cliente no dejó un comentario.

Douglas S.
Grado:

This location had a truck for me when the original requested location didn’t, and thus far hasn’t honored the $50 guarantee. Central Ave comes through, Hamburg st location falls flat (again)

Diane S.
Grado:

My experience went without a hitch! (??) used the App and it was fast, people there were friendly & courteous, I got a brand new pickup truck that was clean and was able to do what I needed done. I’ll be back next time my situation calls for it!

Paul L.
Grado:

El cliente no dejó un comentario.

Scott J.
Grado:

Very manual process. The Uhaul website conveyed that it would be a streamlined process utilizing your phone, however, it actually was a very manual process of waiting in line and checking in/out through a representative inside the store

James H.
Grado:

El cliente no dejó un comentario.

Raquel C. | Overall Experience |
Grado:

El cliente no dejó un comentario.

Thomas S.
Grado:

El cliente no dejó un comentario.

Douglas G.
Grado:

El cliente no dejó un comentario.

Natasha D.
Grado:

Better explanation of how they charge especially wit the no credit card & xtra cash u guys charge

Gary Q.
Grado:

El cliente no dejó un comentario.

August D.
Grado:

El cliente no dejó un comentario.

Fay G.
Grado:

El cliente no dejó un comentario.

Virgil W.
Grado:

El cliente no dejó un comentario.

Kurt G.
Grado:

El cliente no dejó un comentario.

Donna B.
Grado:

I had a very good experience! Truck was ready and the workers got me right out and on my way. When I ret'd the truck, it was a quick and pleasant experience. I was very pleased. Thank you

Thomas E.
Grado:

El cliente no dejó un comentario.

Francis K.
Grado:

Staff was extremely knowledgeable, helpful and courteous.

Scott L.
Grado:

You guys are great.. Thanks

John M.
Grado:

Excellent customer service from Nick and Dave(?).

John F.
Grado:

Quick in and out. High quality equipment. Helpful and attentive staff.

Christopher F.
Grado:

Not a thing

Erik D.
Grado:

El cliente no dejó un comentario.

Gary T.
Grado:

El cliente no dejó un comentario.

donald M.
Grado:

El cliente no dejó un comentario.

DAVID S.
Grado:

El cliente no dejó un comentario.

Robert B.
Grado:

El cliente no dejó un comentario.

Robert C.
Grado:

El cliente no dejó un comentario.

RACHEL N.
Grado:

El cliente no dejó un comentario.

robert L.
Grado:

Staff was very freindly and helpful.

John H.
Grado:

El cliente no dejó un comentario.

J. Mark C.
Grado:

no fault of the local store, but the tire/wheel hold down webs were just a little too small. The wheels were stock sized 16". 3 ataff people I dealt with were professional and friendly

jeff C.
Grado:

El cliente no dejó un comentario.

Robert F.
Grado:

Friendly and efficient staff at this UHaul location. Bob

PETER F.
Grado:

El cliente no dejó un comentario.

Linda L. | Overall Experience |
Grado:

Always helpful with any of my needs

Michael P.
Grado:

El cliente no dejó un comentario.

Jorge F.
Grado:

El cliente no dejó un comentario.

charlie R.
Grado:

El cliente no dejó un comentario.

John W.
Grado:

El cliente no dejó un comentario.

Casey C.
Grado:

El cliente no dejó un comentario.

Nicole T.
Grado:

El cliente no dejó un comentario.

charles S.
Grado:

El cliente no dejó un comentario.

Jordan J.
Grado:

El cliente no dejó un comentario.

Steven H.
Grado:

El cliente no dejó un comentario.

ERIC E.
Grado:

my recent 2 rentals went very well thanks ee

Michelle D.
Grado:

El cliente no dejó un comentario.

Brandon W.
Grado:

El cliente no dejó un comentario.

Terry S.
Grado:

El cliente no dejó un comentario.

Bryan R.
Grado:

El cliente no dejó un comentario.

Colleen B.
Grado:

El cliente no dejó un comentario.

Robert S.
Grado:

Jason was very professional and the whole experience was great.

Kevin G.
Grado:

El cliente no dejó un comentario.

Tia C.
Grado:

The trailer I was given had a broken door and I had to go to the nearest uhaul in Binghamton to thankfully have it exchanged for one that has a working door

timothy M.
Grado:

Staff was exceedingly helpful in explaining to me how to use the tow dolly (my first time using one). Drop-off was simple and easy also; staff were very courteous.

James M.
Grado:

It actually was fine I was thinking n and out in a few minutes. The gentlemen I felt with were very friendly and knowledgeable. They all need a raise as far as I’m concerned or at least a bonus. I will definitely use in the future thanks Sincerely, Jim Marshall

James D.
Grado:

N/A

Nam T.
Grado:

El cliente no dejó un comentario.

Anita G.
Grado:

El cliente no dejó un comentario.

Kashona J.
Grado:

El cliente no dejó un comentario.

Richard W.
Grado:

nice clerk, did a good job at check in

Marianne N.
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Great, friendly staff.

Gregory C.
Grado:

El cliente no dejó un comentario.

LOU L.
Grado:

Returned after hrs so no personnel interaction but the online return service was excellent.

REBECCA P.
Grado:

El cliente no dejó un comentario.

George L.
Grado:

I’ve dropped off trucks here two Sundays in a row. Bothe times checkout was prompt and efficient. They mentioned the free month of storage that was included with my rental, and which was a timely offer that I utilized. Staff was pleasant and professional even on a very busy day.

Emily Y.
Grado:

El cliente no dejó un comentario.

susan B.
Grado:

El cliente no dejó un comentario.

Joseph M.
Grado:

El cliente no dejó un comentario.

John D.
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El cliente no dejó un comentario.

Keith A.
Grado:

Staff were very well trained, and very helpful. Very easy to work with.

Joshua T.
Grado:

El cliente no dejó un comentario.

CORTLAND B. | First Impressions |
Grado:

Clean and very hospitable storage.

jackie l. | First Impressions |
Grado:

Nicholas was very helpful with answering all my question I was very happy with my service.thanks

Ryan A. | First Impressions |
Grado:

Employees were friendly and helpful. Storage area was very clean, and the spacing between units was adequate to maneuver large pieces of equipment.

Raquel C. | First Impressions |
Grado:

Great Service

Nerva h. | Overall Experience |
Grado:

I was very happy with the moving company and storage the workers were very friendly

alexander P. | Overall Experience |
Grado:

The only issue was that the remote to open the gate would not work, but the staff quickly provided a code, so it really was not an issue.

mark e. | Overall Experience |
Grado:

Good job

alexander P. | First Impressions |
Grado:

The gentleman helping me sign in was great, fast and courteous. What I find nasty is the extra money grab of uhaul requiring a "round" padlock or they will lock you out.

Linda K. | First Impressions |
Grado:

Good experience

david m. | First Impressions |
Grado:

They screwed up our days. Didn't have a vehicle available for us. Customer service was terrible and not helpful. I was very disappointed. I am posting my experience on social media and will never use

mark e. | First Impressions |
Grado:

Good job

jo s. | First Impressions |
Grado:

convenient, easy & quick, thanks. Jo

pam f. | First Impressions |
Grado:

The staff were extremely professional, quick to respond and assist, and very friendly.

James D. | Overall Experience |
Grado:

ok

BRENDA M. | Overall Experience |
Grado:

Great service always courteous

Kenya M. | Overall Experience |
Grado:

The staff are friendly and courteous.

Michael G. | Overall Experience |
Grado:

The staff at the Central Ave location know how to treat people. They know that moving is not an easy task and make this part of the journey as smooth as possible . The storage unit is dry, and clean.

Kirsten J. | Overall Experience |
Grado:

Always polite, friendly and helpful. Storage location was clean.

DUVERNEY D. | Overall Experience |
Grado:

I had no issues.

chris m. | Overall Experience |
Grado:

The hardest part was figuring out how to communicate that I was no longer using my storage unit, since I couldn't do this on the website or by calling. It worked out eventually though.

Christopher G. | Overall Experience |
Grado:

Great storage! Easily accessible. I would encourage getting the insurance because you don't know what other people are storing. If they attract rodents your property might be destroyed.

Rebecca F. | Overall Experience |
Grado:

Broken access gate, mice,and garbage around the grounds. Was forced to change my lock to a more expensive lock, even though the lock I had was purchased from your store. It was a nightmare!!!

Julien W. | Overall Experience |
Grado:

Na

Karen B G. | Reservación |
Grado:

Great service, friendly and helpful :)

Mary k. | Overall Experience |
Grado:

Would not recommend because price increased 2x in over a year

Israel M. | Overall Experience |
Grado:

Great job

Greg K. | Overall Experience |
Grado:

The facility was advertised has having controlled access, but there was no gate to the facility. When i tried to deal with the manager about this he was immature and unhelpful. Awful experience.

HERMAN M. | Overall Experience |
Grado:

i am completely satisfy with the service thanks i will encourage and recommend to one and all to uhaul colonie ny you guys are the best ever and am looking forward to work with you guys again soon

Diane S. | Overall Experience |
Grado:

Positive experience from start to finish. Thank you.

No reviews have been submitted for this location.

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