Staff was helpful and friendlyVICTOR ANTHONY G.
Trailer Rental & Towing in Albany, NY at U-Haul Moving & Storage of Colonie
Albany, NY 12205
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Albany, NY 12205
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great knowledgeable staff!Samuel D.
Staff very friendly, helpful and personable!MAUREENT O.
Jason was amazing and very helpfulRonda N.
They did a great job! I'd use their services again 100%. Very friendly and easy to work with!HENRY B.
Used the â€œconvenientâ€ option of renting through the app and getting my keys via lockbox, except when I went to get my keys, I waited for 15 min outside for a code that never came. Finally, I went inside to see if the person inside can help me which they did, but when I asked why I couldn't get my keys from the lockbox I was told â€œwe keep the keys insideâ€. That completely negates their â€œconvenientâ€ option. I wanted to have as little contact as possible with anyone and that didn't happen. Definitely not convenient. Then, when I went to return the vehicle, the person comes into the truck and says â€œyou're all setâ€, no receipt or anything. It's been 10 hours since the return and still no receipt. No where in my email, no where on the app..., not very happy with the process or service.Savitree R.
This team is extreamly compitant, courteous and professional.SAMUELLEWIS D.
I had a great experienceSTANLEYL B.
I had arranged/reserved a different pickup location near my home. At 7am the day of pickup, I received a voicemail from that location advising they did not have a trailer available and that they would change to the new location, and to call the original office back. I called at around 7:20am, was routed to the national number with an estimated hold time of 20 minutes. 25 minutes and 411 automated Uhaul commercials later, I hung up. I tried again around 8:15am, same experience. It was very frustrating. In the end, I took a chance that the trailer would be available (the impression I had was that I needed to verify the new location) and everything worked out fine. Service was quick, friendly and I was on my way. I've used the location (original) many times over the years and enjoy working with them. I understand things can come up and perhaps I should have assumed all would be fine, but extended hold times when no one ever picked up, when the reservation has changed the day of pickup was not reassuring at all.Timothy O.
Thank youMahendra K.
I dont understand why, but i had to pay 3 times. I paid online to reserve my trailer, i paid again to pick up the trailer, and then paid to drop it off. I was quoted $50ish for the rental and ended up paying $125. Not happy.Tiasean E.
Nothing it was a real pleasure at this location.Matthew T.
The truck it self was not great, but it did the job. The staff in colonie was fantastic though. The pick up and drop off was incredibly easy! Absolutely perfect customer service. It was the first time that I used uhaul to move a few things (normally I would try to get a friend to let me use a truck). I will use this location again and again in the future.Diane T.
I've used this store numerous time and always a pleasure!!Melissa T.
You guys are doing a great job!!JESUSA M.
More help with arriving at costs to replaced used fuel. I went 12 miles. It did not look like the fuel needle moved at all. But I put $5 in. I felt I really didn't have to. You need a system to accurately state how much fuel needs to be replaced. Secondly, you need another step on the driver side of the truck. I have bad knees arthritis and was really in shock there was no assistive device like another step to get from the ground into the drivers seat. A lot of the population is aging and we have stiff joints and can not jump on and out of these trucks. Why can you include a detachment step or another device? I'm luckily I got out of the truck without breaking my ankle.MARYTHERESA B.
What happened to customer serviceDOUGLASL S.
Make sure vehicles are suitable for driving safe. The steering on our vehicle was very lose which made it hard to steer.TANYA W.
The windshield and mirrors were filthy. Since we have had nice weather this week, I expected they would have been cleaned for the sake of safety. Also, I didn't appreciate picking up the vehicle with just 1/4 tank of fuel. I expected to receive a truck with a full tank and for me to return it full. Otherwise, everyone I encountered was very pleasant and helpful.DAVIDMICHAEL B.
We rented a dozen blankets, and only got 6, when we told the representative, he corrected everything without issue. Great ExperienceJAMES JR A.
Not charging on my card the balance of moving bill? Why is this a must?VINCENTLUIS A.
The truck was well maintained. ThanksPETERROMAN H.
Friendly, helpful experience.George V.