Customer service is always good at this location. The person that hooked up our trailer was very friendly.

You folks are a rip off every time I use you and it takes the longest time to go through the system.

The Employees were helpful. We had a horrible experience with other customers while we were there. A couple was inside screaming and swearing at each other. The female threw a lock across the facility missing my 13 year olds sons head by inches. The staff did apologize for the actions of this couple. My 6 kids were pretty shook up from the incident.

I am very grateful to the staff.

There are no payment plans. The late fees are very high, and it is very difficult to get someone on the phone.

They were very helpful

Bad customer service I'm hoping I never go through such nitemare w this place again. Chair person and all socks. Giving him an call 2 months ago this fool never called me

Great service

Very professional and respectful

Good

The staff were very friendly and helpful. There were a few issues dealing with the computer system that were resolved after the staff made phone calls, but this seems like UHaul's fault, not theirs.

The guys at this location were friendly and happy to assist.

I opened this storage unit I never used it so cancelled it. They still charged me. Never even had anything in it nor a lock put on it. I would like my refund was told I would get it. Haven't yet.

Ty

Personel very helpfull whenever needed

The Uhaul rentals van had the worst steering ever, it was borderline unsafe, it was like it was the lose causing it to move all over the road. Hard to control.

They don't prorate ok the have end. So if you move out before the end of the month you're still partying for a full month. The facility raised rent while I was there... By more than a bit. Wouldn't re

All you guys were great at the Schenectady, N.Y. location. All employees were very pleasant and professional, thanks for everything. Kevin

I’m happy

Overall,great job by the whole crew when it came to renting needed vehicles and also having access to the storage areas.Again,great job they all get a 100% rating.

Prices too high & too many increases. You buy lock but can’t cut off???

U-Haul is a good service in general. However: who ever was handling the billing, screwed up regularly w our billing.

I was impressed with the staff and helpfulness I received. i will recommend this facility to anyone who asks.

Don’t waste your time with this U-Haul location. Make the trip and go for another one and prevent yourself a migraine. They are rude, and lazy. I will never be coming back here.