Store manager treated customers like criminals, stated he had a truck stolen from his location and therefore treated everyone like they may steal a truck until proven otherwise. Specifically stated that he assumed everyone was guilty until proven innocent. Extremely unprofessional.
Moving Truck Rental in Fairbanks, AK at U-Haul Moving & Storage of North Fairbanks
Moving to or from Fairbanks, AK 99712? Get FREE truck rental rate quotes at U-Haul Moving & Storage of North Fairbanks.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of North Fairbanks
Pickups Pequeños trabajos
Cargo vans Pequeños trabajos
Camión de 10' Studio to
1 Bedroom Apt.
Camión de 15' 1 Bedroom Home
to 2 Bedroom Apt.
Camión de 17' Casa de hasta 2 dormitorios
Camión de 20' 2 Bedroom Home
to 3 Bedroom Apt.
Camión de 26' 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Fairbanks, AK.
Cargo vans and pickup truck rentals in Fairbanks, AK
U-Haul cargo van rentals and pickup trucks in Fairbanks, AK are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Fairbanks, AK 99712. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Barandillas interiores en las camionetas de carga
- Transmisión automática
- Air conditioning
- Suspensión Gentle-Ride
- V-8 de bajo consumo de combustible
- SRS/bolsas de aire
15 foot truck needed windshield wipers. It also has a lot of road noise. Staff was very friendly and patient and accommodating!
Things were good
Employees were awesome, efficient and fast while maintaining safety and professionalism. Definitely recommend talking to Roger and Nolan about your future rental needs.
Thank you Nolan for your friendly, thorough and wonderful help. Itâ€™s been more than a year of great customer service which Iâ€™m extremely grateful to have experienced. Moving and storage doesnâ€™t have to be difficult. Kudos to you and all the staff.
Roger knew I was coming and had everything ready to go!! He even transferred the drop off to this location to make it more convenient for me!! He made everything a wonderful experience.
You do the paperwork on line, but the internet connection at the office is lousy. It took nearly 30 minutes to get my DL uploaded and the paperwork completed online. The Customer Service Attendant was very polite and kind.
Nothing their ok
The guy was not very well prepared, he offered services that were not quite ready to be offered.
The truck was fine, other than very dirty windows and windshields
They were very helpful and you could tell they really cared about the truck I was renting.
Nolan was very professional. The furniture rollers not available even though I reserved them.
The Internet connection kept crashing due to wet weather, it too 2 hours to get my rental paper work completed then the Laser Printer was out of Toner. 1. Keep Spare Toner on-hand! 2. Get redundant Internet connection OR allow offline Rental application that synchronizes when the Internet connection is up!!!!! This is Fairbanks AK not Seattle WA. Get a clue. Fairbanks People were great, Corporate shortsightedness was not.
Good customer service check out and check in
Nolan was extremely helpful. My van had somehow been reserved by someone else and he corrected the situation promptly before my schedule departure date.
Staff was very helpful and courteous.
they answered all my questions, they knew what they were doing, got the trailer lights working properly for me. very good experience there.
Customer service representive Aimme Ward did not know how to check in the uhaul took her over 45 minutes to figure it out and then couldn't honor my reservation refund called managers and couldn't get anyone on the phone to help her she double charged my credit card 2 times and for the wrong amount And not to mentioned the original reservation and pick up was not honored we waited at this place for 4 hours before they sent me to another location to pick up a truck which was wrong size not the original size requested and then wouldn't honor the $50 reservation refund small little trailer that was over 120 degrees inside and sat there for 45 minutes trying to get this figured had to call my credit card company and prove to the lady she charged my card twice and she still wouldn't refund me the extra charge so I got charged a total of almost 200 for a day rental because my original reservation was for 2 days but I didn't even get the uhaul until a day later
Update your systems! We were broke down,delayed for hours at a time for overheating problems. Every time a phone call was made you are transferd a dozen times to different departments/state and having to start over. We were told numerous times , that we could not be helped unless we were broke down. When we finally broke down,we were told that the town we were going to didn't have a uhaul facility, as we pulled up to the to tow yard there was a uhaul facility across the street. The constant phone calls and emails every day about the equipment being late even though we were constant contact with uhaul the whole time. A few hours after the return of the equipment at are final destination. I recieved a phone about the late equipment.
The person checking me out had difficulty with the computer. It took a very long time to check out. You need to provide better support for the employees.
Will only use his location, the owner goes above and beyond to help you. Have tried other locations but always come back here for final rental.
You guys gave me a uhaul without winter tires and expectected me to be fine through Canada. You guys gave me a car dolly that can't back up, like what? You guys gave me a uhaul that can't break 60mph, while people with the exact same equipment in the same size uhaul are passing me. You guys gave me a vehicle that you can't even tap the gas pump without the best mpg gauge going crazy, and I lose like a half my tank in 30 minutes. Honestly, it was a miracle I survived my trip.
Please thank Heather for keeping us updated as far as the reservation was concerned, and then for her due diligence in examining the truck prior to us using it....definitely appreciated.
Not charge suprise charges
Well it was a much bigger unit than I ordered. Also at one point I got a call and said it want no longer available and then got even a larger unit. Also did not have my boxâ€™s their but accommodated me. Also latter than I requested as it had a flat tire. Rep their was very helpful though