Absolutely the worst customer service on the Fairbanks end. First of all the agent wanted to charge me an extra day for being an hour late, what's up with that??? There was a full lot of trucks... I actually picked it up early because you called me and said there were too many trucks and it would be helpful to pick it up early. If you really want a suggestion please replace the agent on the Fairbanks end...it made the whole experience leave a sour taste in my mouth. I will definitely be repeating this story to anyone who will listen!!!
Alquiler de camión de mudanzas en Fairbanks, AK en U-Haul Moving & Storage of South Fairbanks
¿Te mudas de o a Fairbanks, AK 99709? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en U-Haul Moving & Storage of South Fairbanks. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en U-Haul Moving & Storage of South Fairbanks
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Fairbanks, AK.
Alquileres de vans de carga y pickup en Fairbanks, AK
Los alquileres de van de carga y pickup U-Haul en Fairbanks, AK son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Fairbanks, AK 99709. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
During my rental I had to extend my rental each day because I still needed the truck, my bill was close to $300.00 that was already charged to my credit card and on Tuesday the 13th of October I missed the drop off for the uhaul truck at 8:45am and was busy working to complete what I needed the truck for when my mother called me very upset because a uhaul employee called her threatening to report the truck I was renting stolen and that was completely unrational, over the top bad customer relations. I returned the truck this morning as I walked in the office at 8:35am a man swiftly got up from a chair walked around towards me did not look at me, did not speak to me but reached his hand out for the key and as I extended my arm he snatched the key still he did not say a word I followed immediately behind him as he headed for the truck I had rented. He approached the truck almost to open the door and I told him to have a good day and that his rude customer service accompanied with the threat of criminal charges is unacceptable. To be treated so rudely by a uhaul employee is disgusting and shows how this world is the way it is. I am awaiting a return call from my Laywer I have never been treated so badly in my life.
Don't overcharge their credit card for 2days when it was only one day rental. Listen to the customers when they're trying to show evidence of one day rental oppose to 2 days. Don't get all caught up in your feelings when you know the customer is right and threaten to call the police like an idiots. Anybody can call the police!!!! Therefore, the U-Haul worker threatens to call the police on an innocent customer who I turn helps the worker out by calling the police for him. I nor my company will never ever do business at this location again!!!!!!!!
You guys were awesome!! We appreciate everything you guys do.
FAR better than your College Rd location: with it poor access, poor equipment availability, and consistently rude lot personnel.
Individual was knowledgeable and ready to help, excellent customer service
trailer did have a small leak in the corner no big deal.
the vehicle was well maintained, but not clean. i was charged $25 for cleaning fee and the truck looked the same when i returned it as when i took it
I picked up the van I needed very quickly and returned it the same on the day. The front desk staff was busy but helpful.
They are wonderful. Very helpful. A joy to work with. One of few in a stressful move!
This is twice now you have sent me an invoice for this transaction. I informed you the first time that you had the wrong email address since I am not Brandon Miller, nor do I know one. Please contact Brandon Miller and find out his correct email address. I am located in California - not Arkansas.
Thank you. The service was excellent. Please when contacting by voice-mail use header "U-Haul"! That will confirm the sender.
trailer had damage on floor should have been told to me beforehand is all did not effect its use. otherwise all good!
The drop off experience was a bit weird. The lady directed the guy in front of me to a parking space out front. They appeared to be done and I pulled in the space next in line. The lady never made eye contact, my windows were down, but she never said anything to me, she just turned and walked away. The office is a good 100 yards away and I just sat there in a surreal situation: what is that all about? I called inside and said "um? what's going on?" and the guy at the desk said "oh, she's busy". "Um? ok is she also blind, deaf, and mute? She could have a little courtesy and communicate." That guy then came out and was training someone, but never had the courtesy to say: "sorry about that snafu". He said about two words to me (in fairness he was training someone).
The lights on the trailer worked when i picked it up but stopped working halfway though the trip. Not sure if it was my wiring adapter or the trailer. Would need more troubleshooting.
Had to replace two tires after I picked it up. They were real bad and probably would not have made the 4000 mile trip I had. Fortunately, I was able to take it back before I left and they changed both tires.
I was charged foe 3 days more than what I had the rental for - the employee who I dealt with when picking up my trailer told me I could drop off trailer after hours and made NO mention of needing to use an online app to say it had been dropped off. I called customer service and they said they wrote an email and I never heard back from anyone. This is pitiful customer service.
Our person Damien who handled our rental was really very good. He was polite, knowledgeable and reliable. I can't imagine how you can improve on this employee.
Was a great interaction beginning to end. Thanks
This was short notice, but they wre still able to accommodate me.
The nice women at the service desk was excellent, personal, friendly and very competent. Great experience. Give her a raise.
While I don't have any negative or improvement comments, I would like to commend the team at this location for their excellent customer service. During my move, I had to switch from a U-Box to a 6x12 trailer. The folks at this location we're not only helpful, but also expeditious in changing my reservation and getting me on my way. They also answered all of my questions and seemed very knowledgeable about their work. I would certainly recommend this location to a friend or family member. Great job guys!
Great experience. Fast and easy drop off.