The staff is the best in the business. The gentleman who helped me is a God send and I appreciate him to the fullness.
Gerodney B | Overall ExperienceSelf Storage Units in Winter Park, FL, 32792
U-Haul Moving & Storage en Semoran Blvd
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I have explained my experience on Google Reviews..You do not take care of your customers or care for their concerns. My experience was a total nightmare. I asked to be Reimbursed for one month. And you are offering a free month to new residents. And you were going to increase my rent. For what nothing changed..I had even rented truck for extended time. Will not recommend your storage facility. Broken equipment and hard to get to units. And your climate control was very misleading. I will continue to spread the word. The many people I spoke to using the units were not happy either. Truck rental was good and the staff was nice. Josh Crawford was not helpful or accommodating. Didn’t even respond back to messages by phone or email.
PAMELA J | Overall ExperienceThe staff is very friendly and professional.
TERESA C | First ImpressionsThank you Josh and Betsaida!!! You were especially helpful switching us to a bigger unit. We just didn't know we had to turn off the security alarm, but that was no big deal. Thanks again!!!!
Simon H | Online Move InStaff was always rude! Storage way to over priced that’s why I left!
LASHANE W | Overall ExperienceThey were short staffed Saturday, seemed irritated but I was patient and appreciative. The bathroom where the storage units were was very dirty, trash overflowing. My storage unit previous in Grandview, MO had similar setup but bathroom was clean. My wife could not use your bathroom so that was the only complaint.
ALLEN M | First ImpressionsI was recommended to the storage facility by a friend who professionally does unit auctions. They said there is only one facility you should go to in town and this is it. Everything they said was true. Staff was always kind and helpful, manager was amazing, phone assistance was spectacular and I always felt safe no matter the time of the day I went there. I would highly recommend this facility. It was worth every penny.
Connie H | Overall ExperienceIf it wasn't for the lady working that day on 10/26/24 I would've been without a unit . The guy I spoke to African American didn't look like he wanted to be there. I just don't understand why Uhaul gave me a unit that had someone's else lock. It was a nightmare!!!! But it got better after the lady assist me and she was very pleasant and she knew how I felt about what happened.
Theresa R | Online Move InMy ratings say it all Very satisfied
James K | Overall ExperienceExcellent customer services w
Candido A | First ImpressionsThe unit is definitely not climate controlled. It was much warmer than the Public Storage unit I was vacating. The thermometer in the front area was above the threshold of what it’s supposed to be and the area my unit is located in is even warmer. I’m tempted to buy a thermostat for my unit to prove how much warmer it is over there. I’m definitely concerned my items are going to deteriorate faster in that hot environment. If it weren’t for the temperature I would be thrilled with the service and overall business so I really hope I don’t end up having to move over this.
Amanda T | Online Move InVery professional staff and efficient operations. I would utilize this U-Haul again.
JONATHAN R | Overall Experience