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danielle b. | Overall ExperienceSelf Storage Units in Wilmington, DE, 19802
U-Haul Moving & Storage of Wilmington
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 4.5 Average Customer Rating
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It wasn't what I expected from the beginning I would not recommend anyone the people from Georgia got that place they took 80.dollars from me so I would not recommend any one
SARAH R. | Overall ExperienceThanks for all your help with my account. Still waiting on a refund but the staff and Taylor went way out of their way to help me with a major uhaul screw up that left getting passed around on the phone for 2.5 hours and spending 4 hours in the store, getting charged for someone else’s Uhaul charges, and finally getting resolved with a credit. I recommend this facility
George E. | Overall ExperienceThe girl nae was awesome
cierra s. | First ImpressionsYes I was and the staff were very friendly and helpful with everything
paulette w. | First ImpressionsThe staff at 2920 governor printz blvd in Wilmington Delaware were very professional, personable, informative and kind with the best customer service I have seen since the pandemic started. They were knowledgeable and brought awareness to things I was uncertain about. To me they did above and beyond their duty in helping me and was greatly appreciated.
Eyeesha M. | First ImpressionsMy storage unit was filled with mice waste all over the place that was my reason for moving out !
JUANITA W. | Overall ExperienceMy father passed on Monday 6/12. His last payment date was on 6/9 that he missed due to being in the hospital. I moved and cleaned out the unit on 6/16. I’m sorry that your facility doesn’t understand that and when closing the account out felt it necessary to still print out his bill for me. Really? You’re all that inhuman?
DOUG B. | Overall ExperienceI arrived, and was unable to access my storage. The code was being denied. Then i called customer service waitied one hour for someone to pick up just to tell me speak with someone on site. When i did so, the guy opened the door fro me and told me to use someone to keep the door open as my code was not working. Not to mention, i was told to come back the next day to receive my free lock. further more, there was a lock on my storage and i also could not access my storage. it was ridiculous and the service was terrible!!!! it feels like you guys only care about the money
Erinik H. | Online Move InNo comment
Janie M. | First ImpressionsTaylor was great, she was friendly and answered all my questions. She is very knowledgeable
THERESA R. | First ImpressionsThe unit was clean and spacious. Was easy and quick to move my equipment in. Employees was very helpful.
Marcelle W. | Online Move InU haul need to be more concerned about the customer instead of raking $$$ out of their pocket and train the staff in Delaware to be more efficient. NY need to send people to a viable clean storage maybe outsource if their facility is not up to par in the connecting place people are renting or storing I was there less than 25 days got my free month and went to A CLEAN NEWER COMPANY...TOO MANY GAMES , JOKES, UNPROFESSIONAL WITH MOVERS..., AND THEY COST ME AN EXTRA DAY WITH THE TRUCK BECAUSE THE MOVERS FIRST SAID THEY COULD COME THEN CALLED AND SAID CAN THEY CIME 2 HOURS EARLIER ...I SAID NO....WE WERE ALREADY BOOKED. I ENDED UP GETTING Another MOVING Company THRU U HAUL, who came with $80.per hour. And later turned out to be just like U haul...too many word games with the people ..this day and time...people are educated and, for me I will make a better choice next time...there are SO MANY Other COMPANIES...Penske, HOME DEPOT...ETC ..JUST TO NAME A FEW....THE truck was FUNE...but the service was the pits.....
DENICE B. | Overall Experience