The staff went above and beyond
LAKIA B | Overall ExperienceSelf Storage Units in Malvern, PA, 19355
U-Haul Moving & Storage en Malvern
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Everything was great!!
Carol G | First ImpressionsStaff was great, very easy process
Steve M | Online Move InI confirmed a storage space that was never reserved for me. I also confirmed that the bill would be charged to my credit card which it also was not even though my card was on the account. The staff was friendly and helpful.
KEVIN K | First ImpressionsGreat and helpfull staff. Thank you for the month free storage.
SCOTT F | First ImpressionsAwesome experience!!
PATRICIA M | First ImpressionsFriendly helpful staff
Sheila m | Overall ExperienceZachery was awesome to work with and was very helpful.
Robert C | First ImpressionsOkay so I just think it was a minor issue the assistant manager Sierra was fantastic I absolutely adore her I had such a great experience but we didn't have the lock so we had to keep the storage a little a day later and we couldn't leave our clothes or are belongings in the unit
Levon W | First ImpressionsVery friendly staff clean facility etc…
Sheila m | First ImpressionsI was contacted day the rent was due for rent being late. I was also contacted as being past due after having paid rent. Finally, a week after moving out I was messaged saying that my rent is due, now with a late fee. I tried to ask for an explanation every time and was never responded to. Incredibly unprofessional. I am, or was, a big fan and user of uhaul but not anymore
Cameron M | Overall ExperienceThe entire staff was very knowledgeable and courteous.
VICTORIA K | Overall ExperienceVery helpful and friendly staff!!
Catherine D | Overall ExperienceOverall a good experience expect for 2 things , surprisingly charged the next month due to not closed out after ending the rental and extra charge was added for Insurance (did not ask for insurance).
silvia f | Overall ExperienceThere's one staff who declined to help me when I'd forgotten my gate pass code. He was indeed very rude. The rest of the staff were amazing and very friendly
Lawerence n | Overall ExperienceThey cut off our lock to paint and replaced it without telling us
ELLEN M | Overall ExperienceAwesome customer service!
Michael M | Overall Experience