Send your agents back to Customer Service 101! No mention to how was your rental and thanks for your business.Michael W.
Moving Truck Rental in Malvern, PA at U-Haul Moving & Storage of Malvern
Malvern, PA 19355
(@ Planebrook Rd)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Malvern, PA 19355
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was charged for safe moving which i didnt ask for. I called to dispute and spent one hour holding and was disconnected after holding for one hourPERPETUA T.
We have always had good service at u-haul , that's why we keep coming back.Cathleen G.
On site parking areaDONALD H.
I did the pick up completely thru the app on my phone...fast and user friendly..I was able to skip the long line of peopleTom B.
provide parking for those who can't get a ride there. Otherwise, good service and location.PETER G.
The location was fine, it was the rest of my u-haul experience that was lacking. I was not contacted prior to rental day as stated, had to call the central scheduler myself where i learned my reservation had been moved to a different location. This increased mileage but the rate remained the same. The truck had less than 10 miles of fuel in it. The overall failure to communicate, changing reservation details without notice and failing to compensate for the additional time and expenses that were incurred because of these changes resulted in a frustrating experience. At least when you had the $50 refund for not getting preferred reservation details it took the sting out if having to re-adjust your schedule and the increased costs.JAMES M.
The online checking was clunky and I still had to wait in line to get my key.arthur V.
I requested a furniture dolly as well as a hand truck. When I asked about them, I was told they would see what they had. They piled up my blankets and hand truck outside the garage and never said anything esle. Online I was told by requesting it early, everything would be ready and loaded onto my truck waiting for me. The attendant most definitely was not interested in being bothered with getting me anything or providing any sort of positive customer service. Just wanted to get me out. Told me that the tank was full, but there was only 3/4 of a tank when I got in. I returned it full anyway. U-Haul has certainly lost a step from previous experiences I had years ago.JOSEPH M.
Provide more staff.John Y.
Not happy with money they charged for off office hoursYOGESH J.
A reservation that I had received a canceled notification on was still in the system as an active reservation. This caused confusion and added time to my pick up.Keith D.
An easy, fast and all around good experience.JEFFREY L.
Don't change a thing! Great service!!!THOMAS M.
Pickup was easy. Drop off even easier.Dale M.
When I returned asked if the railing on the trailer could be welded. Was useable, but I snagged my coat on the loose bracket.RICHARD T.
Great location for me. The person who helped me get the truck was greatâ€”Nice fellow. I would go back next time I need a rental.Stephen I.
Truck had brake issues and wasn't the cleanest. Back of the truck had a smell of paint or some kind of solvent.Bruce W.
Steering wheel was sticky. Back of truck wasn't completely cleaned out. Check in / check out process was great!MICHAEL M.
I did not have any problems with the location. My problem is that I reserved a truck for a different location and I was notified the day of that I would have to pick up and drop off the truck at a location much further away. If I would have know that, I would not have reserved. It was very disappointing and made my day way longer than it should have been and cost me more money than it should have.ERIC H.
The staff made everything seamless and they were extremely kind!MARK S.
I was told the truck was 3/4 full. It was only1/2 full and filled to 5/8, but was charged for gas when I checked out.ROBERT H.
I want to thank the staff in Malvern. There were many issues with renting our pickup truck. The staff was professional and made sure that our experience was awesome. I don't often need to rent trucks but when I do I already know where I will go.DONNA B.
Fuel Mark which I was given was recorded as wrong and I didn't notice while taking it, got charged for that extra fuelVENKATA RAJA SAT N.
Great inventory and everything looked well maintained and clean. Young gentleman, Drew, was very courteous, friendly and helpful. Thank You!ALBERT B.