it should not cost 90$ a month to store stuff in a non climate controlled unit. there are way cheaper units that are climate controlled.
James D | Overall ExperienceSelf Storage Units in Tucson, AZ, 85730
U-Haul Moving & Storage en Davis Monthan AFB
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- 4.5 es la calificación promedio de clientes
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Adrian was excellent helping me get everything arranged with my truck and storage and explaining the ins and outs of the storage location.
MIKE F | First ImpressionsExcellent service, Tyler the general manager is a very kind, and compassionate, he listens and understands his customers needs. He brings value to uhaul.
DAWANA D | Overall ExperienceOverall no issues with the staff, everyone I ever encountered were kind and helpful. Would’ve been nice to have seen the manager more than once in the over one year I rented here. My main issues are regarding events after my unit (446) was broken into and some of my belongings were stolen. I had zero information from the manager or anyone else in the office as to what precautions were being taken to fix the wall that was broken thru from unit 445 in order to gain access to my unit. No one informed me of any measures to secure my unit from 445, if or when the broken wall between my unit 446 and 445 would be repaired. When I inquired to possibly get a different unit in the facility, I was sent to a different unit of the same size (439) being told by an employee that it was ‘vacant’. When I went to check and move the rest of my stuff there was a customer disc lock on it. I went back to the office and the same employee said the manager and the staff personnel who could cut the lock off unit 439 would not be at work until 12pm, at which time someone would call me with an update. No follow up, nothing, zero communication. At the facility location I also observed other people having code issues, being sent to the wrong units, and terrible lighting. The overall mismanagement I observed of the storage facility, coupled with how the break in of my unit was handled, how I received ZERO communication and ZERO follow-up are the main drivers why I chose to vacate. I know there is inherent risk at any storage facility, the way this location is poorly managed makes it an easy target to be taken advantage of in a part of Tucson already susceptible to theft and other minor criminal activities. The location I have since moved to has better security, multiple layers of security, and better lighting. I got a storage unit of the same exact size I had at U-Haul, it is indoor climate controlled, the walls are much more robust, and is less expensive than what I was paying at U-Haul. All of which are reasons why I definitely will not recommend anyone to this storage location ever.
Analee H | Overall ExperienceNo, instead of trying to just get money from customers, they should listen to what the customers asked for they said they need a huge storage. That’s what they mean instead of paying the price for a huge storage and get a smaller one.
TOYA M | First ImpressionsThe employee were friendly and helpful
DAMIEN R | Overall ExperienceThank you to Tyler the general manager at this location that’s always answering my questions and making sure everything is going well!
Christina H | First ImpressionsI only rent from Golf links and Wilmot. Top notch Staff and very friendly and supportive
debra c | First ImpressionsThe security and access was great however being in Tucson Arizona pest control needs to be constant. Our stuff was covered in webs and debris, black widow spiders and nests on everything. We can't even bring our items in our house yet because it all needs to be thoroughly cleaned and inspected so we don't start an investation in our home.
Kelly T | Overall ExperienceStaff was pleasant and helpful. Unit and facility was well kept, and clean. Thanks
DALE W | Overall ExperienceI like doing business with U-Haul
LORNA M | First ImpressionsThe staff is always amazing and friendly to deal with! I would highly recommend U-Haul to anyone
jamison B | Overall Experience