El cliente no dejó un comentario.anthony N.
Customer Reviews for U-Haul Moving & Storage at Davis Monthan AFB
Tucson, AZ 85730
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Mara H. | Overall Experience
Ivan was exceptional! Quick. Thorough. Whomever booked my initial reservation online did Not reserve my free month of self storage as she claimed she had. Resulting in no storage availability for me. Luckily my stuff fit into my temporary housings garage. Otherwise, this could have been a big problem.DEBORAH A.
Awesome experience. Both Gentleman assisted us in hitch and wiring issues. They went above and beyond to ensure our trailer functioned safely.Todd C.
Beverage vending machine and public restroomsCHARLES W.
Horatio was a great help, he was professional along with friendly and helped with this extremely stressful move. The storage unit I rented was clean and just the right size. Gracias.Michaele C.
El cliente no dejó un comentario.Nicole H.
El cliente no dejó un comentario.KAREN L.
El cliente no dejó un comentario.Spencer C.
My representative was great; in and out quick; courteous and efficient. The second representative helping a different customer while I was being helped accused his customer of giving him fake phone number for a secondary contact. I heard no reason why he should of done this. We were the first customers of the day and based on my observation this Rep did not want to be at work and started his day angry. Poor behavior that should have been handled betterMatthew L.
Not really sure, I've been there twice in 2 weeks and everything seemed to work pretty smooth.Robert W.
Excellent customer serviceRose B.
Tyler is great and was super helpful!Irma S.
This location I use exclusively, courteous and professional!Sixto C.
staff was excellent - polite and very efficientEDWARD I.
El cliente no dejó un comentario.LORIN B. | Overall Experience
Nothing. Just keep on being fast and courteous as you were with me. Gracias.JESSE H.
El cliente no dejó un comentario.Antonia Q.
Needed a vehicle to pick up an 8 ft dining table. The Golf Links|Wilmot location had a cargo van that fit my needs. Reservation online was a snap, the pickup was quick and easy with everything explained in detail and the return took no time at all. The rental price was quite reasonable, especially compared to some local moving outfits recommended by the furniture store, a store that did not offer delivery unfortunately. I probably could have borrowed a pickup truck but my main source was out of town and I didn't want to wait. With U-Haul I paid a quarter of what the local movers wanted. With one unpaid helper (my son) we got it done quick. Overall a positive experience with this U-Haul location.David M.
El cliente no dejó un comentario.Greg B.
El cliente no dejó un comentario.Robert C.
I was a little cautious about this location, only because my reservation was switched here when the van I reserved from the location I usually use was unavailable due to another customer extending their use. After receiving such great service, I highly recommend this location. They were professional, efficient, and respectful, and the van was clean and in great condition. I'll consider renting from this location in the future. Despite the short notice, they came through. ¡Gracias!Jeanne B.
El cliente no dejó un comentario.Jade G.
El cliente no dejó un comentario.ryan R.
I've used U-Haul many times over the years and these were some of the best people I've ever come across kind helpful quick and ready to go for me right away. And the moving help that was arranged was amazing the guys were kind helpful everything was wonderfulSandra W.
El cliente no dejó un comentario.Robert G.
Outstanding customer service.Julio D.
Thank you so muchlourdes m. | Overall Experience
El cliente no dejó un comentario.Renae N.
El cliente no dejó un comentario.DELORES H.
El cliente no dejó un comentario.Alan S.
El cliente no dejó un comentario.Stephen F.
Very good customer service!susan W.
All the employees are professional, polite, helpful toward our traveling and storage needs. ¡Gracias!Cynthia M.
El cliente no dejó un comentario.Gilbert A.
Very easy checkin and checkout. Staff was friendly and helpful.Brad L.
El cliente no dejó un comentario.Ed W.
El cliente no dejó un comentario.Douglas E.
El cliente no dejó un comentario.Stephen F.
El cliente no dejó un comentario.John M.
The employees were not friendly and acted like I didn't matter.Carl M.
My unit it looked like someone tried to break inJennifer R. | Overall Experience
no problem i can see very smoothMarc L.
We had to drive over 150 miles (2 round trips of 38 miles each way) to pick up and return this trailer. It would be appreciated if there was flexibility in drop off, even if our preferred pickup location did not have the equipment, allowing flexibility in drop off would be nice.Kevin L.
El cliente no dejó un comentario.LORENE D.
Excellent service. Professional gentlemen.roberto G.
El cliente no dejó un comentario.Nan K.
El cliente no dejó un comentario.Mae H.
Loved the mobile check-in and check-out.Michael E.
Ivan was awesome! Super approachable and helped with everything. Great experience.Caitlynne D.
Had my info pulled up before I even got out of my car and called me by my name. Fast and professional!Mark D.
El cliente no dejó un comentario.David R.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.STEVEN O.
El cliente no dejó un comentario.Benjamin F.
Very friendly and extremely efficient. No waiting and plenty of staff to get me in and out at pick up and return in less than 5 minutes. Wow!!!Kevin M.
The employees were great !Bill K.
El cliente no dejó un comentario.ALBERT V.
Excellent service, location and equipment is well maintained and managed.Miguel T.
El cliente no dejó un comentario.Bruce B.
El cliente no dejó un comentario.Eric L.
Clarity and conversation. Both are needed to have an effective team. Moving is one of the most stressful times in anyone's life and if people are well informed, they can make informed decisions. I spoke to several individuals throughout my most recent move, but about half of the info given to me was not valid. Honestly my stress level has been thru the roof, as I am sure your employees levels are near the same.Brenda M.
El cliente no dejó un comentario.Ray H.
El cliente no dejó un comentario.Luis R.
El cliente no dejó un comentario.Rebecca W.
Tyler is AwesomeShawn S.
Tyler I believe his name is and I think Is the GM is Amazing.Shawn S.
I'm very satisfied with the service I received, the staff was friendly and professional.LUIS Z.
El cliente no dejó un comentario.Debi C.
El cliente no dejó un comentario.Richard H.
El cliente no dejó un comentario.James O.
Equipment was clean, A/C didn't work had to drive 2 hrs/120 miles in 100*+ weather. when returning the truck I was compensated for this issue. I was also compensated for the fact that I had to rent a truck in Tucson and drive up to Maricopa since their were no 26' trucks in Maricopa or Casa Grande AZ.Kami V.
El cliente no dejó un comentario.Keith R.
The gentlemen that work there are always kind and curtioustymeka W.
El cliente no dejó un comentario.Kristen F.
The staff was nice and very helpful. Even when they didn't have a piece of equipment, they did all they could to help me find what I needed. They explained everything very well and it was fast, efficient experience.Brandon F.
El cliente no dejó un comentario.maria R.
El cliente no dejó un comentario.Daniel H.
El cliente no dejó un comentario.LINDA D.
GM stepped it up busy DM locationTim D.
El cliente no dejó un comentario.Becky M.
El cliente no dejó un comentario.Rodger B.
El cliente no dejó un comentario.John W.
El cliente no dejó un comentario.Rodney B.
El cliente no dejó un comentario.JOSEPH H.
I have no problems with this u haul location I have gone to others and always have issues in one way or another, this location in and out in less than 10 min.Robert O.
El cliente no dejó un comentario.WILLIAM H.
El cliente no dejó un comentario.Patty H.
El cliente no dejó un comentario.ROBERT R.
El cliente no dejó un comentario.Joanna D.
El cliente no dejó un comentario.Earl G.
El cliente no dejó un comentario.Kelly R.
Truck was fine, but they alignment was off a little bit.Larry L.
El cliente no dejó un comentario.SHAYNA V.
I always have great customer service at this location!Kyle K.
El cliente no dejó un comentario.Jetavon C.
Very nice employees/ customer serviceSALLY S.
El cliente no dejó un comentario.Anjallia C.
El cliente no dejó un comentario.Grant G.
Staff is always friendly, helpful and fair!CARL C.
Tyler and team are the bestJoseph S.
BE HONEST and consider the situation from other customer's point of view. My order was scheduled to be picked up April 27th. For some reason I decided to call to confirm the pickup with the UHaul location I originally spoke to about the order - They had NO RECORD of my equipment order. I finally tracked down UHaul traffic to find that no car trailers were available in AZ. Only after demanding to speak with a manager was a car trailer located an hour south of me in Tuscan AZ. I only wish someone...anyone would have informed me of this a day earlier instead of letting me do all the legwork and make the extra drive. The equipment was fine, pickup and drop off locations were also fine, the total customer satisfaction experience was TERRIBLE. I Will never use UHaul again.Vincent O.
Brakes may need some work/adjustments, but excellent service.CHRISTINA G.
Only complaint is the Uhaul online reservation system. I've had troubles in the past. Online said a 5x5 unit was available - which is all I needed. There was no availability bc the reservation made a month ago hadn't moved into the unit yet. So I ended up spending my more $$ to get it o a 5x10. It wasn't ideal but it'll have to work. Very disappointed in the Uhaul brand; could not be more pleased with the guy who helped me.JOSHUA D. | First Impressions
El cliente no dejó un comentario.GLORIA A. | First Impressions
El cliente no dejó un comentario.Beth K. | First Impressions
Unfortunately the staff was great but someone vandalized the main gate, someone damaged 2 of my locks and all of my major tools were stolen...less than $200 yet not surprised as Tucson has allot of crime. This is not a reflection of Uhaul but of TUCSON. I've left AZ because of it.Devorah A. | Overall Experience
El cliente no dejó un comentario.Michelle F. | Overall Experience
El cliente no dejó un comentario.Gregory P. | Overall Experience
El cliente no dejó un comentario.Darrel H. | First Impressions
El cliente no dejó un comentario.Gregory P. | First Impressions
El cliente no dejó un comentario.Kimberly M. | Overall Experience
They were very helpful with getting and returning my storage - they eve provided my gate code when I had forgotten itMarjorie L. | Overall Experience
El cliente no dejó un comentario.Tiffany L. | Overall Experience
El cliente no dejó un comentario.SAMANTHA B. | Overall Experience
El cliente no dejó un comentario.Kimberly P. | First Impressions
El cliente no dejó un comentario.THOMAS M. | Overall Experience
El cliente no dejó un comentario.Anna J. | Overall Experience
The General Manager at this location helped me. He was excellent! Give that man a raiseCHRISTOPHER L. | Overall Experience
I would definitely use you guys again if I need a storage definitely great group of employeesjose o. | Overall Experience
There was a sign posted for risers that were free for uhaul customers. I inquired about this as I wanted to have done for a mattress in storage. I was told they were no longer available. I would recommend having that removed from the signage at the storage facility if it is not available. Gracias.JULIA N. | First Impressions
El cliente no dejó un comentario.Zachary C. | First Impressions
El cliente no dejó un comentario.LEXA M. | Overall Experience
El cliente no dejó un comentario.carol w. | Overall Experience
El cliente no dejó un comentario.Clifford B. | Overall Experience
El cliente no dejó un comentario.WILLIAM JAMES B. | First Impressions
The staff was great. Especially the store manager!Douglas L. | First Impressions
El cliente no dejó un comentario.crystal s. | Overall Experience
El cliente no dejó un comentario.Andrea E. | Overall Experience
El cliente no dejó un comentario.Louise R. | First Impressions
El cliente no dejó un comentario.Larry N. | Overall Experience
El cliente no dejó un comentario.Devorah A. | First Impressions
El cliente no dejó un comentario.JAVIER L. | Overall Experience
El cliente no dejó un comentario.Brenda N. | First Impressions
I have used UHAUL a number of times for Truck rental and Storage and would not use anyone else. You guys are the Best….Thank you so much again ; )Merilyn S. | Overall Experience
They were very polite and helpful.Jennifer R. | First Impressions
El cliente no dejó un comentario.Ronda C. | Overall Experience
Staff took slow time in closing out my account after speaking with Manager several times informing them that the storage was emptied, and they also attempted to charge me an extra payment because they did not check the storage for cleanliness that according to the Manager had to take place. However they were there when I needed them and at that point in time they were helpfulKizer S. | Overall Experience
El cliente no dejó un comentario.Michael S. | Overall Experience
El cliente no dejó un comentario.patricia m. | First Impressions
El cliente no dejó un comentario.Kevin D. | Overall Experience
El cliente no dejó un comentario.susan j. | Overall Experience
El cliente no dejó un comentario.Larry N. | First Impressions
El cliente no dejó un comentario.JOSEPH O. | First Impressions
El cliente no dejó un comentario.Renita M. | First Impressions
El cliente no dejó un comentario.RUBEN R. | Overall Experience
El cliente no dejó un comentario.Cooper N. | Overall Experience
The best experience that I have ever had. Thanks so much.cOLONDA g. | Overall Experience
El cliente no dejó un comentario.Richard G. | First Impressions
was concerned about the temperature that might be attained inside the storage unit, but that turned out to be ok despite the >100 degree heat wave that was occurring outside. Everything worked out real well and the remote fob was especially convenient.JOSEPH C. | Overall Experience
El cliente no dejó un comentario.Virginia S. | Overall Experience
El cliente no dejó un comentario.aylisha S. | First Impressions
El cliente no dejó un comentario.Macheel R. | Overall Experience
I selected a poor rating not because of the staff at the storage.. But for the website and customer service I received on the phone.. I booked a storage unit that was not available when I arrived.. I ended up with a smaller one that didn't meet my needs..Kevin B. | First Impressions
The address provided online is NOT the address where the units are located. Only a kiosk is available which directs you to the office to complete the paperwork. This made for a back and forth runaround from the office (address provided) to the units & back to the office. It would be beneficial to the customer if it was explained online that you MUST go to the office first, since the office is at a completely different location from the units.lauren C. | First Impressions
Would love to see it be 24/7 access again. Closing at 10pm is NOT convenient.Andrea E. | First Impressions
You really need to at least offer extended hours for an aditional price if need be. A good idea is like a cover charge.... Like, normal hours are from 7 to 10, cover charge for hours 10 t0 2 am is 15 bux. You then have contractual liability in case something happens. I was willing to pay someone 50 bux cash to just let me drop my stuff off. I forgot it was 10pm so i had to throw thr stuff out in the alleyTodd A. | First Impressions
El cliente no dejó un comentario.Steven B. | Overall Experience
El cliente no dejó un comentario.albert a. | Overall Experience
Every thing was good until my unit and 8 others were broken into. The person got in with a access code after hours so it didn't make any sense to me. It wasn't that secure.StephanieLyn M. | Overall Experience
Great peoplemCHARLES P. | First Impressions
After renting the locker, I noticed it was too small, so I had to cancel.Christopher D. | Overall Experience
The reasons for the rating are as follows: 1) The storage unit itself is not on-site. 2) I had to sweep the unit out. 3) I was not given a card to swipe to get out. 4) My code did not work 5) No one on-site to help after hours. Number called still couldn't get help.GWENDOLYN H. | First Impressions
I would use U-Haul again.Fran H. | Overall Experience
El cliente no dejó un comentario.kenneth t. | Overall Experience
El cliente no dejó un comentario.Virginia S. | First Impressions
Very complicated to move out of unit. If you make it so easy to sign up why not make it just as easy to move out? Having to physically go into a location is really not necessary you should have a dropbox for the lockBelinda P. | Overall Experience
El cliente no dejó un comentario.Alison F. | Overall Experience
El cliente no dejó un comentario.Jacqueline G. | Overall Experience
El cliente no dejó un comentario.connie h. | Overall Experience
El cliente no dejó un comentario.Samantha P. | First Impressions
El cliente no dejó un comentario.MARTIN A. | Overall Experience
Customer oriented. Fantastic experience every time I've used them.Jim R. | Overall Experience
Very accommodating and always great to work withNicole P. | Overall Experience
My uhaul was broken into once that they informed me of but also when i had went once it was open alot of things missing . never got a police report or anythingShani K. | Overall Experience
Excellent customer serviceConsuelo M. | Overall Experience
¡Gracias!Rogelio H. | Overall Experience
The gentleman who helped me went above & beyond I much appreciate his help and his courteous service He is a great asset to your organizationManoj R. | First Impressions
El cliente no dejó un comentario.Marion B. | Overall Experience
El cliente no dejó un comentario.gerald w. | First Impressions
El cliente no dejó un comentario.kenneth t. | First Impressions
El cliente no dejó un comentario.MARK T. | Overall Experience
El cliente no dejó un comentario.Graciella F. | Overall Experience
El cliente no dejó un comentario.jamison B. | First Impressions
I made my original reservation online. When I got to the facility using your kiosk was very cumbersome and did not work. When I Call to get assistance I had to repeat everything that I had entered in my online reservation. I was given an access code to enter the property and it did not work. I had to press the call button on the keypad by the gate. He then had to go through another process and give us another code. It seemed very complicated for something that should've been very simple.Belinda P. | First Impressions
El cliente no dejó un comentario.Lucia H. | First Impressions
Love the 24-7 accessJohn C. | Overall Experience
El cliente no dejó un comentario.Bruce J. | First Impressions
The only reason I closed out my storage locker was to consolidate with my finance's u-haul locker for the sake of convenience. Everyone there has been great. Keep up the good work!JAMES D. | Overall Experience
Insurance claim was denied after the gate damaged my vehicle. Major issue for me. Otherwise, everything was fine.Dana C. | Overall Experience
All my stuff got ruined by water leaks.. I understand my renters insurance will cover my losses but it doesn't eliminate the fact that I paid for storage that I now realize I didn't need. I'm giving an excellent because you guys were so kind and took care of me but just a heads up the roofs need to be fixed.. thank goodness my TVs weren't in there....Chandler O. | Overall Experience
Everyone was super helpful and friendlyLogan K. | First Impressions
El cliente no dejó un comentario.william c. | Overall Experience
El cliente no dejó un comentario.Donald B. | Overall Experience
There was one young and extremely disrespectful employee on a power trip that was very rude and unhelpful to this 65 year old man that when another customer blocked my vehicle in your employee expected me to wait while that customer conducted his business. Your employee escalated an already unpleasant situation to a screaming match between him and me. I did not wait to get that employee's name I just wanted to get out of there after being treated like I meant nothing to Uhaul after they got all the money they could expect from me. They were acting like they were too busy getting the next customer's card numbers to be bothered with a prior customer who had already parted with his money.vain s. | Overall Experience
El cliente no dejó un comentario.Lacie B. | Overall Experience
Everyone is always so helpful and eager to helpAnnette P. | First Impressions
Had a great experience!Bailey B. | Overall Experience
El cliente no dejó un comentario.Yosty S. | Overall Experience
El cliente no dejó un comentario.Eric H. | First Impressions
Reservation was wrong for the van pickup location!Ron G. | First Impressions
El cliente no dejó un comentario.cOLONDA g. | First Impressions
Thank you for keeping my stuff safe for the last 5 years, you're appreciated!JILL D. | Overall Experience
El cliente no dejó un comentario.Lourdes L. | Overall Experience
I wish they would bring back 24 hour accessKordell B. | First Impressions
El cliente no dejó un comentario.Earnest C. | Overall Experience
Great people, super helpful and friendlyJim R. | First Impressions
El cliente no dejó un comentario.william c. | First Impressions
Price went up for the unit 4 months into renting. Will definitely look at other storage options in the future.William H. | Overall Experience
El cliente no dejó un comentario.ROY L. | First Impressions
El cliente no dejó un comentario.Hayley S. | Overall Experience
The storage was small as they didn't have the size I needed but I did either it for the time being. The lady staff there was always rude. They were not in the office the times I went. I always had a tag to see management when my storage was paid for. Bathrooms were not available to customers but staff could use them?? Its a good place but I went to another storage company.Paula s. | Overall Experience
El cliente no dejó un comentario.rose s. | First Impressions
El cliente no dejó un comentario.Viorca F. | First Impressions
El cliente no dejó un comentario.darcie c. | Overall Experience
Everyone at UHAUL has been very helpful and courteous. Using UHAUL for my Moving and Storage needs give's me peace of mind. Thank You so much Merilyn S. | First Impressions
Everyone at UHAUL has been very helpful and courteous. Using UHAUL for my Moving and Storage needs give's me peace of mind. Thank You so muchMerilyn S. | Overall Experience
El cliente no dejó un comentario.floria s. | First Impressions
El cliente no dejó un comentario.Nina B.