On the positive side. Staff was very helpful and available when needed. Staff hours are great to address situations when they came up. Area seemed clean and no pests were found . Hours to access the unit and space to maneuver were adequate. On the negative site. Security, got concerned once when I went to access my storage and found another storage unit with lock forced open and cut. I immediate informed the staff. The following day I checked my storage unit and still found the other unit lock cut on the floor (don’t know the outcome after that). The access door to multiple storage units seemed stubborn and it took long time to get addressed (Maintain) Contacted store manager thru phone call then text he never got back to me. To fix and issue about actual unit date of acquirement. Other employees were nevertheless helpful to there extent. Lighting of area can be improved. Units are not lit so users need external light at night.
Mike G | Overall ExperienceSelf Storage Units in Sterling, VA, 20166
U-Haul Moving & Storage en Sterling
Servicios en esta ubicación:
Características disponibles en este establecimiento:
Promociones:
Unidades disponibles (todos los tamaños son aproximados)
Almacenamiento en interiores
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![Example storage unit layout]()
Pequeño | 5 ft x 5 ft x 10 ft
Almacenamiento variado
Guía de tamaños- Tarifa:
-
$104.95
Por mes
- Interior
- 1.er piso
- Al nivel de la calle
- Sin control de temperatura
- Tarifa:
- $104.95 por mes
-
![Example storage unit layout]()
Pequeño | 5 ft x 5 ft x 10 ft
Almacenamiento variado
Guía de tamaños- Tarifa:
-
$114.95
Por mes
- Interior
- 1.er piso
- Al nivel de la calle
- Control de temperatura
- Tarifa:
- $114.95 por mes
¡Queda 1 unidad!
¡Alquila ahora y asegura tu habitación!
Depósitos de almacenamiento
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![Example storage unit layout]()
Pequeño | 5 ft x 10 ft x 10 ft
Casa de 1 o 2 dormitorios
Guía de tamaños- Tarifa:
-
$149.95
Por mes
- Acceso en vehículo
- 1.er piso
- Nivel exterior
- Sin control de temperatura
- Tarifa:
- $149.95 por mes
-
![Example storage unit layout]()
Grande | 10 ft x 20 ft x 10 ft
Casa de 4 habitaciones o más
Guía de tamaños- Tarifa:
-
$299.95
Por mes
- Acceso en vehículo
- 1.er piso
- Nivel exterior
- Sin control de temperatura
- Tarifa:
- $299.95 por mes
¡Queda 1 unidad!
¡Alquila ahora y asegura tu habitación!
¿Qué es Múdate/Alquila ahora en línea?
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U-Haul Moving & Storage of Herndon
14040 Park Center Rd, Herndon, VA 20171 View Available Units2.7 miles from this location -
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3995 Westfax Dr, Chantilly, VA 20151 View Available Units5.5 miles from this location -
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4101 Pepsi Pl, Chantilly, VA 20151 View Available Units5.6 miles from this location -
U-Haul Moving & Storage of Manassas Park
8537 Centreville Rd, Manassas Park, VA 20111 View Available Units14.4 miles from this location
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Comentarios de clientes de almacenamiento
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- 4.0 es la calificación promedio de clientes
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Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
We had mice poop in 5+ boxes from our unite and found a couple mice in one of the boxes. We didn’t have any food in there either. Definitely a nice problem going on there as I noticed bait stations around the building. We used this location as we got a free month of storage, but wish I went somewhere else. I see why it’s free now
Samuel U | Overall ExperienceI asked to speak with corporate after I moved out early and wanted a refund. They not did not assist but were rude. Lot has been vacant for 16 days. Never recommend UHual to anyone again.
Brian W | Overall ExperienceI hope you will be as i expecting
ZOU-SHAAN A | First ImpressionsI truly appreciate your customer service (
ISHMAIL K | Overall ExperienceStaff did not properly close my account when I informed them that I no longer needing the unit. I was subsequently charged a an extra month of rental fees, to which I am still waiting for reimbursement.
mUBARIK M | Overall ExperienceMoney was taken from my account on Thursday, January 4, 2024 because the person working on Saturday, December 30th neglected to close out my account. That was an inconvenience for me and I definitely did not appreciate it! I’ve never issues with that particular U-haul over the years, that’s why I’ve continued to use that one. Now, I don’t think I’ll ever use that u-haul place again.
Tiffany B | Overall ExperienceThanks very professional staff
Mohammad S | Overall ExperienceMy storage unit was covered in rat droppings, had to throw most of mine and my kids stuff away. Our furniture RUINED! People who work there are horrible and rude! Never in a million years go back!
David W | Overall ExperienceI would give an excellent rating, however the app shows that I "paid $219.90" for the unit, when in fact it was a free 1-month rental and I paid $0.00. So I have some concern that this may show up as a future charge with my bank. Plus, the compensated amount for one month was $104.95, so I don't know where the U-Haul app is getting the number $219.90. I tried to follow up with the local location, and they said on their end, no amount appeared.
Robert H | Overall ExperienceThe staff immediately responded to me despite having a queue that they would be with me in a moment. They were helpful in offering me choices to determine the best storage solution. The facility was clean and maintained. When I cleared my personal property the process was hassle free. All staff were courteous and professional. Much recommended.
DAVID S | Overall ExperienceThe manager and district manager of the Dulles location are amazing. They both worked with me to allow me to clean the storage unit out that was infested with rats, as we tried to salvage anything worth keeping. They also held the unit so we could file a claim after an extended time because we had to go to Florida to take care of our daughter's family who was hit by a semi-truck. Thank you so much.
clarence w | Overall ExperienceThey have always been helpful, no matter what my needs are
jeffrey M | First ImpressionsFast!!
GINA D | First Impressions