The manager of this location is HORRIBLE! He was supposed to put my storage on auto pay instead he did not and I was charged late fees more than once. Neither hm or the district manager know how to call customer obviously because I called numerous times over months and was told they would call me and they never did. Finally had to call corporate office to get anything done but yet these people keep their jobs! Time for higher management to step in and watch what is really going on in this store and start making changes because it is not good when they treat customers how they do! I moved my things out as quickly as I could because I was tired of the treatment I was receiving

I had hoped for a unit on lower level. The steps were Abit much for my sister that had a stroke. It was a bit challenging getting huge bags and totes up thssteps.

The manager and staff went out of their way to be helpful. I can not say enough about the manager and staff. Best staff I have ever dealt with.

Ricky and the staff at this location are the best. Very professional, courteous and helpful.

The check in was abit hectic. I had gotten the free 30 day storage. It was abit trying and tiring having to go up and down the steps to unit. I was abit disappointed in the fact that i didn't get credit back for not opening the blankets. I also picked up the truck on half tank and returned it with 3/4 tank. It would have been nice for that and unopened blankets to take care of the $4.00 for going over mileage.

I have been very happy and very impressed on the staff and the facilities, I think the store manager’s name is Ricky, he has been the highlight of all of our business there he truly is one of a kind.

Having to come get the key every time I needed into my storage was VERY inconvenient. Not to mention having to wait in line before you can have access to your unit.

Rented storage unit at this facility. Staff was very courteous, helpful, and efficent in getting me set up.

Great experience.

The customer service at this location was fantastic. Ricky is a general manager that actually cares and made sure we had everything we needed and more. Thank you for all of your help.

Great service

great service

Great customer service

Used a U-Box container from Concord NC to St Joseph MO. Everyone at both locations we're very friendly and helpful! Will definitely recommend this service in the future!

Great customer service

Great service by the local team, the storage unit and truck rental were done with quite ease.

Very helpful

The staff was exceptionally nice and accommodating! If I ever have storage or moving needs again, I will definitely contact them.

Storage rental rates could offer more competitive prices with the local competition.

They are the worst piece of crap around made me walk 4 hours to put money on a card to tell me that I couldn't take the vehicle because it didn't have an then gave my reservation to somebody in front

Friendly & helpful staff.

The staff did not agree on some details that are on your national website.

Professional, efficient, courteous service from the staff both in person and over the phone; customer service area and storage facility are always extremely clean and odor free