It would have been more convenient if it had been a 24/7 access. I work 2nd shift and when I got out of work; I didn't have access to the storage.
letty v | Overall ExperienceSelf Storage Units in Reading, PA, 19601
U-Haul Moving & Storage en Reading
Servicios en esta ubicación:
Características disponibles en este establecimiento:
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Unidades disponibles (todos los tamaños son aproximados)
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U-Haul Storage at George Field
1910 5th St, Reading, PA 19605 View Available Units0.3 miles from this location -
Reading Self Storage
527 N 3rd St, Reading, PA 19601 View Available Units
(U-Haul Neighborhood Dealer)1.2 miles from this location -
Budget Store & Lock
2251 Lancaster Pike, Shillington, PA 19607 View Available Units
(U-Haul Neighborhood Dealer)4.8 miles from this location -
U-Haul Moving & Storage of Shillington
2398 Lancaster Pike, Shillington, PA 19607 View Available Units5.4 miles from this location
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- 4.5 es la calificación promedio de clientes
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Staff went above and beyond to be helpful despite the miscommunication caused by notes not taken by the national office when we talked to them. This was thankfully cleared up when we talked to the Reading team when we showed up to dropped off our trailer. They did everything to help us out after our long tumultuous drive up from Georgia.
thomas B | First ImpressionsVery good
Ramon M | Overall ExperienceThe only problem I found uncooked rice in some of my boxes when I looked up what it could be it was some kind of insect that was in those boxes i don’t how they got in I had to wash all those clothes over all thank you
Reylinn I | Overall ExperienceIt would be beneficial if Access hours were 24/7. I work 2nd and sometimes 3rd shift. But overall the rest of the services are excellent.
letty v | First ImpressionsMostly I want to commend the staff. I have always appreciated their friendliness and willingness to help. After 3 1/2 years I just moved out of my unit 2 days ago. Ran into some issues and Shana and ALL her staff were so very helpful, absolutely above and beyond. I’d have been stuck and probably crying if not for them. I hope my new facility in Florida is as good.
Melissa B | Overall ExperienceExcellent customer service, the staff was very helpful in everything they asked all my questions explaining everything to me.
karina f | First ImpressionsI was pleased with the overall experience and if I need to do it again I will not hesitate to come back
rubin m | Overall ExperienceEveryone was so friendly and helpful! They solve problems! The staff doesn’t just inform you of any issues you may have they also present with solutions! They helped me out when I had to relocate my father, a retired Vietnam Veteran from Reading PA to NC. Best experience ever
Dora W | First ImpressionsThe costumer service is great
Christian A | First ImpressionsSo far I like hope never change
Luis G | First ImpressionsShana and her team are customer service professionals.
Thomas D | Overall ExperienceI'm satisfied the service
erma t | First Impressionsthank you for the service and I will let my friends and family know your facility
rubin m | First ImpressionsThe storage area is a bit tight, driving a truck, almost couldn’t get out, and having to pay extra for 24/7 access was a surprise … otherwise, Shana(and crew) met my every EVERY concern/request, with creativity, flexibility, and focus, Nice Folks …
DAVID J | Overall Experience